Audiology Assistant Technical Officer (Band 2)

Airedale NHS Foundation Trust

This job is now closed

Job summary

We are looking for a well motivated, committed and enthusiastic part time individual, to join our friendly and progressive team. We offer diagnostic and rehabilitative services to both Adults and Paediatrics including Newborn Hearing Screening. The role will provide support as part of our busy Admin team and provide basic hearing aid support for patients and their families when required. Training will be provided within the department for use of our Audiology database and basic hearing aid support.

We are committed to providing peer support and career development. We have close links with Leeds and Aston University regarding student placement and training.

Main duties of the job

The post holder will primarily support the Admin function including dealing with patients/carers and their families face to face and on the telephone. This will included managing the patient booking system, dealing with patient referrals and processing appointments. The post holder will also be providing direct patient care, in the form of basic hearing aid support when required. The post holder will work within a range of procedures and pathways in which they have received training in order to become competent.

In pursuing these duties the post holder will ensure compliance with the NHS Constitution

About us

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.

Date posted

05 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

423-6847456

Job locations

Airedale General Hospital

Skipton Road

Steeton

BD20 6TD

Job description

Job responsibilities

For further details and full details of the role please see the attached job description and person specification attached.

Job description

Job responsibilities

For further details and full details of the role please see the attached job description and person specification attached.

Person Specification

Skills

Essential

Excellent IT skills e.g. word processing, email, databases
Effective verbal, non-verbal and written communication skills including communicating factual information to patients / carers

Desirable

Basic clinical skills (Hearing Aids)

Qualifications

Essential

Qualification to NVQ Level 2 or equivalent experience
GCSE Grade A-C English & Maths or equivalent experience

Desirable

Evidence of previous learning related to clinical area

Experience

Essential

Experience of working with the general public
Experience of organising and prioritising own workload
Experience of working as part of a team

Desirable

Experience of working in health or social care settings
Experience of relevant clinical area e.g. hearing impaired population

Knowledge

Essential

Knowledge of the NHS Constitution & 'Understanding the New NHS'
Knowledge and understanding of general responsibilities related to patient information and record keeping
Awareness of responsibilities regarding health and safety

Desirable

Knowledge and understanding of reflective practice and continuing professional development

Person Specification

Skills

Essential

Excellent IT skills e.g. word processing, email, databases
Effective verbal, non-verbal and written communication skills including communicating factual information to patients / carers

Desirable

Basic clinical skills (Hearing Aids)

Qualifications

Essential

Qualification to NVQ Level 2 or equivalent experience
GCSE Grade A-C English & Maths or equivalent experience

Desirable

Evidence of previous learning related to clinical area

Experience

Essential

Experience of working with the general public
Experience of organising and prioritising own workload
Experience of working as part of a team

Desirable

Experience of working in health or social care settings
Experience of relevant clinical area e.g. hearing impaired population

Knowledge

Essential

Knowledge of the NHS Constitution & 'Understanding the New NHS'
Knowledge and understanding of general responsibilities related to patient information and record keeping
Awareness of responsibilities regarding health and safety

Desirable

Knowledge and understanding of reflective practice and continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.