Medical Records Clerk (Band 2)

Airedale NHS Foundation Trust

The closing date is 29 September 2024

Job summary

6 x 37.5hr posts (will also consider part time hours)

We are looking for highly motivated people to join our busy team of cheerful and hardworking staff in the Medical Records Department. The purpose of the role is to record and maintain accurate demographics and patient activity both in the paper and electronic based patient record. The role would also include cross-cover for other areas, including Medical Records Office, Access to Health Records and Acute Admissions. You will provide support and guidance in regards to records procedures and standards. Including the monitoring, audit and rectification of errors and missing data. Therefore, you must be able to work in an organised manner and at times under pressure.

Ideally, successful applicant will be numerate and committed individuals who have an aptitude for attention to detail and accuracy. Team working is essential, but you will also need to use your own initiative. Part of the role will include assisting with other medical records administrative functions, on an ad hoc basis. This can require maneuvering large, awkward files, and being on your feet for a large part of the day.

Main duties of the job

To ensure the availability of patient paper-based health records. To record and maintain accurate administrative details on the electronic patient record, including patient demographics and hospital activity. To provide support and guidance in regard to records procedures and standards, including the monitoring, audit and rectification of errors and missing data. The role would also include cross-cover for other areas, including Medical Records Office, Access to Health Records and Acute Admissions.

About us

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

423-6636385

Job locations

Airedale General Hospital

Skipton Road

Steeton

BD20 6TD


Job description

Job responsibilities

For full details of this job role, please see attached full job description and person specification.

Job description

Job responsibilities

For full details of this job role, please see attached full job description and person specification.

Person Specification

Qualification

Essential

  • GCSE English & Maths or equivalent

Desirable

  • ECDL/CLAIT qualifications or equivalent
  • RSA II Word Processing

Knowledge

Essential

  • Knowledge of computerised systems, preferably PAS (Patient Administration System)
  • Understanding of Data Protection and confidentiality

Desirable

  • Knowledge of all medical records policies & procedures

Skills

Essential

  • Good oral, verbal and written communication skills
  • Basic level of competency in Microsoft Packages
  • Able to demonstrate initiative and the ability to deal with queries competently

Desirable

  • Second community language

Personal Attributes

Essential

  • Good inter-personal skills
  • Flexible and enthusiastic approach to working hours in order to meet the service needs
  • Ability to work under pressure and as part of a team.
  • Ability to demonstrate reliability, motivation and commitment
  • Ability to maintain calm attitude with a diplomatic and professional approach

Desirable

  • Demonstrate a commitment to personal development
  • Ability to show empathy towards patients and relatives.

Experience

Essential

  • Experience of working within an office/administration environment
  • Experience of dealing with queries and/or difficult situations competently and confidently

Desirable

  • Previous medical records experience
  • Previous NHS experience
Person Specification

Qualification

Essential

  • GCSE English & Maths or equivalent

Desirable

  • ECDL/CLAIT qualifications or equivalent
  • RSA II Word Processing

Knowledge

Essential

  • Knowledge of computerised systems, preferably PAS (Patient Administration System)
  • Understanding of Data Protection and confidentiality

Desirable

  • Knowledge of all medical records policies & procedures

Skills

Essential

  • Good oral, verbal and written communication skills
  • Basic level of competency in Microsoft Packages
  • Able to demonstrate initiative and the ability to deal with queries competently

Desirable

  • Second community language

Personal Attributes

Essential

  • Good inter-personal skills
  • Flexible and enthusiastic approach to working hours in order to meet the service needs
  • Ability to work under pressure and as part of a team.
  • Ability to demonstrate reliability, motivation and commitment
  • Ability to maintain calm attitude with a diplomatic and professional approach

Desirable

  • Demonstrate a commitment to personal development
  • Ability to show empathy towards patients and relatives.

Experience

Essential

  • Experience of working within an office/administration environment
  • Experience of dealing with queries and/or difficult situations competently and confidently

Desirable

  • Previous medical records experience
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital

Skipton Road

Steeton

BD20 6TD


Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)


Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital

Skipton Road

Steeton

BD20 6TD


Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Medical Records Supervisor

Sarah Moules

sarah.moules@nhs.net

01535294436

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

423-6636385

Job locations

Airedale General Hospital

Skipton Road

Steeton

BD20 6TD


Supporting documents

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