Job summary
Securing the Future is the name of the Trust's programme to structurally support its existing RAAC buildings and the scheme to plan and construct a new hospital by 2030 under the Government's New Hospital Programme.
The Operations Director (Securing the Future) will lead on the operational and clinical planning of all aspects of the Trust's RAAC Structural Works programme and provide operational leadership into the New Hospital Scheme.
The postholder will play an important role in the development of plans for the new hospital, acting as a link between the RAAC programme and teams including the Enabling Works project team, Hospital Design team and the Programme Management Office to align plans and ensure there is a clear picture of construction activity planned across the site and effective mitigations in place to maintain essential services and access routes.
Main duties of the job
The key responsibilities of the Operations Director are:
- Strategically leading the development, testing and implementation of standardised ward decant planning and mobilisation tools.
- Assuring high quality care and compliance with associated standards across the wards and spaces allocated for decant.
- Meeting programme performance requirements.
- Managing resources efficiently and within budget.
- Proactively monitoring and managing risk within an explicit framework of clinical and quality governance.
- Contributing to the longer term strategic planning, risk management and sustainability of the Trust and its services.
- Direct responsibility for operational planning alignment to the RAAC programme to ensure that annual plans are informed by future potential disruption from structural works.
- Working with the senior team at AGH Solutions and the Programme Management Office to identify risks, ensure risks are effectively monitored and managed, and agreed routes of escalation are followed.
- Prepare Board and Committee reports and papers as required, attending meetings and presenting progress reports against clear key performance indicators.
- Act as Operational Lead on the programme, providing invaluable Operations and EPRR insight into the programme and ensuring that plans are developed with involvement from colleagues within those departments.
About us
There has never been a more exciting time to join Airedale NHS Foundation Trust. As part of the Government's New Hospital Programme, the Trust is planning the construction of a brand new hospital to replace the current hospital buildings affected by reinforced autoclaved aerated concrete (RAAC). The Operations Director will be a key part of the Programme Team, ensuring both the RAAC and New Hospitals programmes are planned in partnership with our "business as usual" teams to maintain services, minimise disruption and maximise opportunities to improve the quality of care we provide.
The Programme Team is growing quickly and will be led by a Programme Director alongside an Associate Clinical Director and a Technical Director. The team is based at Airedale General Hospital and work agilely to maximise work-life balance.
The Operations Director - Securing the Future will be embedded within the Operational Division reporting to the Chief Operating Officer. The Ops Directors work alongside the Divisional Medical Directors and Divisional Directors of Nursing to effectively plan current and future service need across both acute and community services.
Job description
Job responsibilities
Strategy and Leadership
- Deliver the Trusts strategic RAAC operational delivery plan and relevant New Hospital plans.
- Ensure key stakeholders are fully engaged in shaping the strategy for standardising decant.
- Lead challenging, sensitive and potentially contentious conversations with a range of key stakeholders, influencing the future planning of services and alignment of both operational and programme priorities.
- Develop protocols that ensure decant principles and approaches are adhered to.
- Develop and promote approaches which support sharing of learning and best practice across decant workstreams.
- Support the Programme leadership team, and Communications, Engagement and Equality Team, to develop and embed communications strategies that ensure effective and timely communication with a range of stakeholders.
- Support the Chief Operating Officer in identifying emerging issues and risks to programme or operational delivery by liaising with Divisions to horizon scan to support planning of future phases of the programme.
- Support wider team members to identify learning and development needs, develop key relationships and provide signposting to wellbeing services as required.
- Provide or commission training and development as required to individuals within the programme or across the system.
- Work with the Programme Director, Associate Clinical Director, and Technical Director (AKA the Programme Leadership Team) to negotiate and agree the programme strategy and plan for current and future years.
- Provide reports to relevant boards and assurance committees.
Performance and Activity
- To develop KPIs for the decant programme as a method of monitoring progress and providing assurance to the Trust Board and other key stakeholders.
- To ensure that the Decant programme meets its performance targets and be cognisant of/contribute to the Trusts wider operational delivery targets.
- Monitor the performance of the Decant programme against its agreed objectives using data effectively and be responsible for taking corrective action where performance is not in accordance with objectives.
- To actively promote continuous improvement, encouraging a positive learning culture where colleagues feel safe to raise concerns and make suggestions in relation to the Decant programme.
- To develop and maintain effective systems of risk management and ensure these are embedded into the programme.
Quality and Governance
- Lead and develop a culture where safety, quality and excellent patient care are consistently delivered and continuous improvement and innovation is at the heart of the programme.
- Ensure the patient and carer voice is clearly heard, captured and responded to in all developments.
- To develop and maintain effective information and operating systems of governance. Including but not limited to:
- Risk management and incident reporting via a programme risk register
- Clinical audit and service evaluation
- Use of patient feedback
- Monitoring of outcomes
- Systems for supervision and continuous learning
- Systems for clinical supervision and appraisal
- The Operations Director (Decant) in conjunction with Divisional Operational Directors will create the conditions for success for the programme:
- Set a vision for quality consistent with the Trust overall ambition, the quality account priorities, and support patient safety initiatives.
- Ensure effective information and operating systems and processes which ensure a risk-based approach is maintained whilst being cognisant of staff and service users during decision-making.
- Ensure safe arrangements for transfers of care and hand overs.
- Ensure adequate supervision for the Project Manager and support to other senior leads.
- Ensure timely management of complaints and concerns, effective follow through on action plans and a positive approach to embedding learning from incidents.
- Actively promote and demonstrate a positive organisational culture.
- Continuously review and escalate as necessary all key risks via the Programme Office to the Risk Register and Board Assurance Framework where applicable.
- To work with the Operations Team to ensure that:
- CQC, NPSA, NHSLA, Health and Safety EEC Directives, COSHH Policies and local policies are maintained throughout the delivery of the decant programme.
- Robust risk management systems and up to date registers are in place.
- Information Governance standards are met.
- Security and loss prevention initiatives are in place.
- The Duty of Candour requirements are met.
- Safeguarding standards are met.
Workforce and Culture
- Proactively encourage and role model the Trust Values and Behaviours, in which staff feel valued, empowered and supported.
- To ensure arrangements are in place for the effective management of the Project Manager, including annual appraisals, clinical supervision and consultant job planning in line with Trust policy.
- Actively encourage innovation and improvement from others.
- Actively promote a culture of openness, transparency and candour ensuring that any concern raised is treated seriously and dealt with promptly.
- To actively involve staff in service development and ensure effective two-way communications with all programme and Operations colleagues.
- Promote a positive culture across and between teams in line with the Trusts values and behaviours.
- Proactively manage succession and talent management arrangements including the identification
- of contingency arrangements for unexpected absence of key posts.
- Work in a way that ensures that all groups of staff are involved in the development and shaping of integrated services and mobilise the energy and commitment of all staff members.
Finance
- To be accountable for day-to-day planning of the RAAC operational delivery plan and be responsible for associated budgets, financial planning, monitoring expenditure and reporting in line with the Trusts Standard Financial Instructions and the Securing the Future Programme Governance approach.
- To ensure the Programme and the Division are compliant with the Trusts Governance arrangements and Quality Standards and expectations, Standing Orders and Standing Financial Instructions.
- To be responsible for planning and delivery of continuous improvements and efficiencies ensuring that all service changes are subject to Quality Impact Assessment (QIA) and continuous surveillance of quality.
Job description
Job responsibilities
Strategy and Leadership
- Deliver the Trusts strategic RAAC operational delivery plan and relevant New Hospital plans.
- Ensure key stakeholders are fully engaged in shaping the strategy for standardising decant.
- Lead challenging, sensitive and potentially contentious conversations with a range of key stakeholders, influencing the future planning of services and alignment of both operational and programme priorities.
- Develop protocols that ensure decant principles and approaches are adhered to.
- Develop and promote approaches which support sharing of learning and best practice across decant workstreams.
- Support the Programme leadership team, and Communications, Engagement and Equality Team, to develop and embed communications strategies that ensure effective and timely communication with a range of stakeholders.
- Support the Chief Operating Officer in identifying emerging issues and risks to programme or operational delivery by liaising with Divisions to horizon scan to support planning of future phases of the programme.
- Support wider team members to identify learning and development needs, develop key relationships and provide signposting to wellbeing services as required.
- Provide or commission training and development as required to individuals within the programme or across the system.
- Work with the Programme Director, Associate Clinical Director, and Technical Director (AKA the Programme Leadership Team) to negotiate and agree the programme strategy and plan for current and future years.
- Provide reports to relevant boards and assurance committees.
Performance and Activity
- To develop KPIs for the decant programme as a method of monitoring progress and providing assurance to the Trust Board and other key stakeholders.
- To ensure that the Decant programme meets its performance targets and be cognisant of/contribute to the Trusts wider operational delivery targets.
- Monitor the performance of the Decant programme against its agreed objectives using data effectively and be responsible for taking corrective action where performance is not in accordance with objectives.
- To actively promote continuous improvement, encouraging a positive learning culture where colleagues feel safe to raise concerns and make suggestions in relation to the Decant programme.
- To develop and maintain effective systems of risk management and ensure these are embedded into the programme.
Quality and Governance
- Lead and develop a culture where safety, quality and excellent patient care are consistently delivered and continuous improvement and innovation is at the heart of the programme.
- Ensure the patient and carer voice is clearly heard, captured and responded to in all developments.
- To develop and maintain effective information and operating systems of governance. Including but not limited to:
- Risk management and incident reporting via a programme risk register
- Clinical audit and service evaluation
- Use of patient feedback
- Monitoring of outcomes
- Systems for supervision and continuous learning
- Systems for clinical supervision and appraisal
- The Operations Director (Decant) in conjunction with Divisional Operational Directors will create the conditions for success for the programme:
- Set a vision for quality consistent with the Trust overall ambition, the quality account priorities, and support patient safety initiatives.
- Ensure effective information and operating systems and processes which ensure a risk-based approach is maintained whilst being cognisant of staff and service users during decision-making.
- Ensure safe arrangements for transfers of care and hand overs.
- Ensure adequate supervision for the Project Manager and support to other senior leads.
- Ensure timely management of complaints and concerns, effective follow through on action plans and a positive approach to embedding learning from incidents.
- Actively promote and demonstrate a positive organisational culture.
- Continuously review and escalate as necessary all key risks via the Programme Office to the Risk Register and Board Assurance Framework where applicable.
- To work with the Operations Team to ensure that:
- CQC, NPSA, NHSLA, Health and Safety EEC Directives, COSHH Policies and local policies are maintained throughout the delivery of the decant programme.
- Robust risk management systems and up to date registers are in place.
- Information Governance standards are met.
- Security and loss prevention initiatives are in place.
- The Duty of Candour requirements are met.
- Safeguarding standards are met.
Workforce and Culture
- Proactively encourage and role model the Trust Values and Behaviours, in which staff feel valued, empowered and supported.
- To ensure arrangements are in place for the effective management of the Project Manager, including annual appraisals, clinical supervision and consultant job planning in line with Trust policy.
- Actively encourage innovation and improvement from others.
- Actively promote a culture of openness, transparency and candour ensuring that any concern raised is treated seriously and dealt with promptly.
- To actively involve staff in service development and ensure effective two-way communications with all programme and Operations colleagues.
- Promote a positive culture across and between teams in line with the Trusts values and behaviours.
- Proactively manage succession and talent management arrangements including the identification
- of contingency arrangements for unexpected absence of key posts.
- Work in a way that ensures that all groups of staff are involved in the development and shaping of integrated services and mobilise the energy and commitment of all staff members.
Finance
- To be accountable for day-to-day planning of the RAAC operational delivery plan and be responsible for associated budgets, financial planning, monitoring expenditure and reporting in line with the Trusts Standard Financial Instructions and the Securing the Future Programme Governance approach.
- To ensure the Programme and the Division are compliant with the Trusts Governance arrangements and Quality Standards and expectations, Standing Orders and Standing Financial Instructions.
- To be responsible for planning and delivery of continuous improvements and efficiencies ensuring that all service changes are subject to Quality Impact Assessment (QIA) and continuous surveillance of quality.
Person Specification
Education and training
Essential
- Master's Degree or equivalent experience
- Evidence of
Desirable
- Management Qualification
- Programme Management Qualification
- Emergency Planning Qualification
Knowledge and skills
Essential
- Proven managerial and leadership experience at a senior level within the NHS.
- A track record of leadership, performance improvement and organisational change.
- Experience of planning and risk management
- Experience of engaging at Board level, using motivational and persuasive skills, to gain and maintain "buy-in" to changes.
- Extensive knowledge and working experience of legislation, planning, response, and governance.
Person Specification
Education and training
Essential
- Master's Degree or equivalent experience
- Evidence of
Desirable
- Management Qualification
- Programme Management Qualification
- Emergency Planning Qualification
Knowledge and skills
Essential
- Proven managerial and leadership experience at a senior level within the NHS.
- A track record of leadership, performance improvement and organisational change.
- Experience of planning and risk management
- Experience of engaging at Board level, using motivational and persuasive skills, to gain and maintain "buy-in" to changes.
- Extensive knowledge and working experience of legislation, planning, response, and governance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
