Community Infection Prevention and Control Admin Assistant

Harrogate and District NHS Foundation Trust

The closing date is 12 May 2025

Job summary

An Administration Assistant position has arisen within the Community Infection Prevention and Control (IPC) Team, based in Northallerton. The IPC Team provide an IPC commissioned service to adult social care across North Yorkshire and York, in addition to producing a range of IPC resources.

The main responsibilities of the role include general office administration duties, such as:

Dealing with telephone enquiries, e.g. Hospital Trusts, Councils, Care Homes, General Practices, Domiciliary Care providers and other healthcare professionals, and then directing to the appropriate IPC Team members

Supporting Team meetings, e.g. distributing agenda, taking minutes

Dealing with resource marketing enquires, processing orders, packing, despatching and managing stock control

Actively support and attend regular IPC training events provided by the Team

Co-ordinate mailshots on a regular basis

Opportunity to support social media and website development

This role is varied and interesting and an excellent opportunity for personal and professional development. This is a full-time position; however, job share opportunities would be considered for the right candidate.

Main duties of the job

To provide administrative support to the IPC Team
To maintain comprehensive database systems
To assist in sending mail shots
To contribute to the distribution of resources maintaining a high standard
Stock control: to count and record stock levels on a regular basis; ensuring data is accurate and consistent - reporting low stock levels to the Education Resource Specialist when necessary
To be the first point of contact for the Team and Team members dealing with initial enquiries, whether verbal or written, and follow standard operating procedures to decide the appropriate response, taking immediate action if necessary
To promote Infection Prevention and Control resources for Trust income generation
Book meetings and appointments where necessary
Sort and distribute incoming post/email using judgement and advice from IPCNs. Assess priorities and draw urgent matters to the attention of clinical staff
Answer incoming telephone calls in a professional manner and relay to appropriate Team members using agreed SOP's
To carry out photocopying and scanning as required
To maintain paper and software-based information and administrative systems
To always operate a strict code of confidentiality
To organise and attend meetings including producing an Agenda as directed
To take minutes of meetings as required, capturing relevant discussion and necessary action
To organise/assist with Infection Prevention and Control study events
Assist with social media

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

A supportive culture so colleagues can bring their whole selves to work.
Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

Due to high levels of interest, posts may close early if we reach a sufficient number of applications
Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
All job offers are subject to satisfactory pre-employment checks.

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-CORP-2083R

Job locations

Gibraltar House

Thurston Road

Northallerton

DL6 2NA

Job description

Job responsibilities

Please see attached Job Description and Person Specification. If you have any questions, please contact Gillian Partridge gillian.partridge@nhs.net

Job description

Job responsibilities

Please see attached Job Description and Person Specification. If you have any questions, please contact Gillian Partridge gillian.partridge@nhs.net

Person Specification

Qualifications

Essential

Minimum of five GCSE qualifications or equivalent, including Maths, English and IT NVQ Level 2 qualification or equivalent
Computer literate with good experience of working with Microsoft Office applications, including Excel Working knowledge of internet systems
Ability to effectively communicate in person, in writing and over the telephone Computer key board skills

Desirable

A-Level / NVQ Level 3 Working towards European Computer Driving Licence or equivalent IT qualification
Experience of working in an admin post Experiencing of developing, maintaining and managing office systems Experience of data inputting and maintaining / creating database systems Production of minutes/ reports Customer service training Experience of working in the NHS

Person Specification

Qualifications

Essential

Minimum of five GCSE qualifications or equivalent, including Maths, English and IT NVQ Level 2 qualification or equivalent
Computer literate with good experience of working with Microsoft Office applications, including Excel Working knowledge of internet systems
Ability to effectively communicate in person, in writing and over the telephone Computer key board skills

Desirable

A-Level / NVQ Level 3 Working towards European Computer Driving Licence or equivalent IT qualification
Experience of working in an admin post Experiencing of developing, maintaining and managing office systems Experience of data inputting and maintaining / creating database systems Production of minutes/ reports Customer service training Experience of working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information