Business Support Officer for Planned and Surgical Care

Harrogate and District NHS Foundation Trust

The closing date is 01 May 2025

Job summary

This is a fantastic opportunity to join the Planned and Surgical Care Directorate to work within the Management Team and directly for the Quadrumvirate leadership team and Service Managers.

The post holder will work to develop, implement and evaluate standards and systems across the directorate, supporting a culture of continuous quality and service improvement.

Working closely with the Care Groups, the post holder will contribute to the delivery of efficient patient pathways across specialties and undertake and support projects identified.

To manage the Admin Team within the Planned and Surgical Management Team and have an overview of the service to ensure robust cross-cover and teamwork at all times.

Main duties of the job

The post holder will support the management team within the Directorate with the day to day management of the specialities.

You will be a key member of the Management Team, supporting the delivery of performance targets, ensuring the delivery of high quality and effective services and delivering improvement projects.

You will have line management responsibilities for the Admin Team within the Management Team. The post holder will have highly-developed interpersonal skills and a team-based approach to problem-solving as well as enthusiasm. Sound operational, people management and budgetary management skills are essential and business development experience would be an advantage.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

A supportive culture so colleagues can bring their whole selves to work.
Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

Due to high levels of interest, posts may close early if we reach a sufficient number of applications
Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.

Date posted

22 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-2066S

Job locations

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX

Job description

Job responsibilities

Please see the attached job description for more information about the role.

If you have any questions, please contact us to discuss.

Job description

Job responsibilities

Please see the attached job description for more information about the role.

If you have any questions, please contact us to discuss.

Person Specification

Qualifications

Essential

Degree-level qualification or relevant experience.
IT Literate to include Microsoft Office

Desirable

Supervisory or management qualification

Experience and Knowledge

Essential

Managing self and teams to meet deadlines and changing priorities
Experience of managing performance and access targets
Experience of managing patient pathways and waiting lists

Desirable

Experience of office management
Project or financial management
Previous relevant NHS experience in supervisory position

Person Specification

Qualifications

Essential

Degree-level qualification or relevant experience.
IT Literate to include Microsoft Office

Desirable

Supervisory or management qualification

Experience and Knowledge

Essential

Managing self and teams to meet deadlines and changing priorities
Experience of managing performance and access targets
Experience of managing patient pathways and waiting lists

Desirable

Experience of office management
Project or financial management
Previous relevant NHS experience in supervisory position

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information