Job summary
An exciting opportunity has arisen for a Rapid Diagnostic Service (RDS) Coordinator to work alongside the RDS Coordinator team within the Rapid Diagnostic Service.
The purpose of this role is to support the delivery of early diagnostic pathways for patients referred with a suspicion of cancer to achieve a definitive diagnosis of cancer or non-cancer to meet the Faster Diagnosis Standard. The coordinator role will be involved from the beginning of the pathway.
Main duties of the job
Your primary responsibilities will be to act as patient advocate and support them through the patient journey minimising any delays to appointments, investigations or treatment. Your role is vital to streamline the patient journey, and contribute to the improvement of quality, patient experience and compliance.
About us
You will work alongside the RDS Coordinators and Advanced Nurse Practitioner and have strong communication, listening and negotiation skills, as well as commitment and compassion for patients and their quality of care and experience. You will be competent in data collation and input, with excellent IT skills across a broad range of systems, which will include audio typing, data manipulation and analysing.
Job description
Job responsibilities
The ideal candidate will be a confident, enthusiastic, dynamic and motivated individual with strong IT, administrative and organisational skills and cancer pathway knowledge. You will be required to have excellent communication skills and an ability to deal with complex situations with service users and clinicians over the telephone and in person. An ability to work autonomously using own initiative and to respond quickly to requests is required. Informal visits are encouraged.
For more information please see the job description attached.
Job description
Job responsibilities
The ideal candidate will be a confident, enthusiastic, dynamic and motivated individual with strong IT, administrative and organisational skills and cancer pathway knowledge. You will be required to have excellent communication skills and an ability to deal with complex situations with service users and clinicians over the telephone and in person. An ability to work autonomously using own initiative and to respond quickly to requests is required. Informal visits are encouraged.
For more information please see the job description attached.
Person Specification
Qualifications
Essential
- o5 GCSE's including Maths and English at grade C or equivalent
- oEvidence of continued role development and willingness to learn and develop
Desirable
- oNVQ Level 2 or equivalent experience
- oKnowledge of Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience including internet/web skills
- oLevel 3 Health or Social Care qualification e.g. NVQ or similar
Experience
Essential
- oRelevant Health or Social Care experience.
- oMinimum of two years' experience working with the public / patients in a healthcare environment
- oPrevious administrative and organisational experience
Desirable
- oKnowledge and experience of using Trust IT/patient record/information systems, e.g. ICS, ICE, WebV, Winscribe, CRIS
- oExperience of working in a hospital environment
- oPrevious experience working within a cancer service
Person Specification
Qualifications
Essential
- o5 GCSE's including Maths and English at grade C or equivalent
- oEvidence of continued role development and willingness to learn and develop
Desirable
- oNVQ Level 2 or equivalent experience
- oKnowledge of Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience including internet/web skills
- oLevel 3 Health or Social Care qualification e.g. NVQ or similar
Experience
Essential
- oRelevant Health or Social Care experience.
- oMinimum of two years' experience working with the public / patients in a healthcare environment
- oPrevious administrative and organisational experience
Desirable
- oKnowledge and experience of using Trust IT/patient record/information systems, e.g. ICS, ICE, WebV, Winscribe, CRIS
- oExperience of working in a hospital environment
- oPrevious experience working within a cancer service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
