Patient Pathway Support - PSC

Harrogate and District NHS Foundation Trust

The closing date is 15 December 2024

Job summary

Are you looking for a new challenge working with a supportive and inclusive team where you can make a difference for our patients? If so, this role may be a perfect opportunity for you.

We are looking for a Patient Pathway Support Clerk who can help us deliver an efficient, high quality medical records service across the Planned and Surgical Care Directorate. This role is essential to providing safe care to our patients by ensuring that medical records are in the right place at the right time for patients to be treated and then returned to the correct storage location.

Main duties of the job

The post requires an efficient, caring and proactive individual with an appreciation and understanding of the confidential nature of the work.

Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis whilst maintaining a positive approach, and providing a quality service that supports our patient care.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:o A supportive culture so colleagues can bring their whole selves to work.o Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.o Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.Please note:o Due to high levels of interest, posts may close early if we reach a sufficient number of applicationso Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.o Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum (pro rata)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

421-PSC-1701R

Job locations

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX

Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Charlotte Donnelly on charlotte.donnelly@nhs.net or 01423 557708

Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Charlotte Donnelly on charlotte.donnelly@nhs.net or 01423 557708

Person Specification

Essential

GCSE or equivalent in Maths and English Grade C or above
Experience of working with IT software systems

Desirable

Higher Education
Previous experience of working within the NHS
Previous experience of working on a reception desk

Person Specification

Essential

GCSE or equivalent in Maths and English Grade C or above
Experience of working with IT software systems

Desirable

Higher Education
Previous experience of working within the NHS
Previous experience of working on a reception desk

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information