Job summary
The Learning & Development Officer is a newly established role within Harrogate and District NHS Foundation Trust, created to support the Learning & Development team in delivering essential training and educational programs. This position plays a pivotal role in coordinating induction programs, apprenticeship initiatives and maintaining accurate training records. By providing high-quality administrative and logistical support, the Officer ensures the smooth delivery of training and development activities across the Trust.
Main duties of the job
- Facilitate and coordinate the Trust's induction programs, including Corporate and Clinical Induction.
- Support apprenticeship programs by tracking progress, managing records, and liaising with training providers.
- Maintain training records in systems such as ESR and Learning Lab, ensuring data accuracy.
- Act as a primary contact for routine enquiries from staff, managers and apprentices, escalating complex queries as necessary.
- Process purchase orders, manage training-related expenses and update training information on the Trust's intranet.
- Serve as a deputy for the Learning & Development Advisor when needed.
About us
At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. So if you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, Harrogate and District NHS Foundation Trust is the place for you.
We employ more than 5,000 staff across North Yorkshire and beyond. We provide community services from Scarborough to Skipton, and offer hospital-based services from Harrogate District Hospital and Ripon Community Hospital. The roles we offer reflect the range of services we provide - they include nursing and medical roles, but also clinical support roles, apprenticeships, administrative roles and management positions as well as work experience and voluntary opportunities. Explore more about the types of roles we offer and current vacancies on our jobs page.
Job description
Job responsibilities
Please see attached job description and person specification. If you have any questions please contact Nichola Langdale on n.langdale@nhs.net
Job description
Job responsibilities
Please see attached job description and person specification. If you have any questions please contact Nichola Langdale on n.langdale@nhs.net
Person Specification
Qualifications
Essential
- Diploma level qualification (or equivalent experience at that level)
Desirable
- Qualifications in Microsoft Office
Experience
Essential
- Experience of office or busy environment
- Planning and organising workload to meet deadlines
Desirable
- Experience of working in the NHS
- Experience of the InPulse, Mobile Apps or NHS Staff Survey data
Knowledge
Desirable
- Awareness of Human Resource policies and procedures, HR best practice, employment legislation, and equal opportunities issues.
Skills and Aptitudes
Essential
- Excellent communication skills - both verbal and written
- Advanced keyboard skills
- Able to prioritise and respond flexibly to changing demands
- Commitment to equal opportunities
- Excellent attention to detail and accuracy
- Ability to effectively manage competing demands
- Ability to communicate technical concepts and terms to a non-technical audience
- Able to use initiative
- Able to work without direct supervision
- Adaptable and pro-active
- Ability to work within a team and communicate effectively with staff at all levels
- Ability to manipulate data
Desirable
- Competent in the use of computer packages
- Use knowledge and experience to anticipate and support the needs of managers/directors.
Personal Ciurcumstances
Essential
- Satisfactory attendance record
Desirable
- Displays enthusiasm for self-development
Other
Essential
- Flexible approach to work
- Legally entitled to work in the UK
Person Specification
Qualifications
Essential
- Diploma level qualification (or equivalent experience at that level)
Desirable
- Qualifications in Microsoft Office
Experience
Essential
- Experience of office or busy environment
- Planning and organising workload to meet deadlines
Desirable
- Experience of working in the NHS
- Experience of the InPulse, Mobile Apps or NHS Staff Survey data
Knowledge
Desirable
- Awareness of Human Resource policies and procedures, HR best practice, employment legislation, and equal opportunities issues.
Skills and Aptitudes
Essential
- Excellent communication skills - both verbal and written
- Advanced keyboard skills
- Able to prioritise and respond flexibly to changing demands
- Commitment to equal opportunities
- Excellent attention to detail and accuracy
- Ability to effectively manage competing demands
- Ability to communicate technical concepts and terms to a non-technical audience
- Able to use initiative
- Able to work without direct supervision
- Adaptable and pro-active
- Ability to work within a team and communicate effectively with staff at all levels
- Ability to manipulate data
Desirable
- Competent in the use of computer packages
- Use knowledge and experience to anticipate and support the needs of managers/directors.
Personal Ciurcumstances
Essential
- Satisfactory attendance record
Desirable
- Displays enthusiasm for self-development
Other
Essential
- Flexible approach to work
- Legally entitled to work in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
