Therapy Admin Assistant
This job is now closed
Job summary
**Please note, the NHS salary scales have recently changed and are expected to come into effect in October. New starters joining the Trust before this time will commence on the old payscales and will move to the new ones once they have been finalised**
Provide administrative support to specialist physiotherapy and occupational therapy services inpatient and outpatient teams.
Working as part of an integrated team of Physiotherapists, Occupational Therapists and Rehabilitation Assistants providing therapy across a variety of services and settings including orthopaedic, acute medical and surgical wards, and respiratory, cardiac and long covid outpatient services
Main duties of the job
Provide efficient, high quality admin service across the physiotherapy and occupational therapy services for both orthopaedic and acute medical and surgical wards and outpatient physiotherapy and occupational therapy for long covid rehab, pulmonary rehab and cardiac rehab.
Liaise with patients, families and visitors regarding appointments and admissions.
Provide telephone answering service for therapy team ensuring calls are correctly directed and actioned.
Input patient contact data from therapy teams onto patient management systems, adhering to the set timetable, to provide accurate information on departmental performance.
Manage appointments via patient management systems and update patients and therapy team accordingly via email or post.
Access patient records on computer systems and from Medical Records, ensuring they are tracked correctly, stored securely and returned promptly.
Attend team meetings, take minutes and record and file electronic documents appropriately.
Communicate with patients, the public, therapy services staff and staff from other departments on a range of issues always presenting an efficient, courteous and empathetic manner.
Undertake relevant photocopying, laminating and binding as required.
Maintain stock of therapy aids and equipment, arranging cleaning and reordering of equipment. Liaising with loan equipment stores for deliveries and collections.
Help to create and maintain efficient filing systems both electronically and in paper form.
About us
At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Details
Date posted
22 August 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
421-LTUC-1426M
Job locations
Harrogate District Hospital
Lancaster Park Road
Harrogate
HG2 7SX
Employer details
Employer name
Harrogate and District NHS Foundation Trust
Address
Harrogate District Hospital
Lancaster Park Road
Harrogate
HG2 7SX
Employer's website
https://www.hdft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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