Digital Benefits Manager

Job description

Job responsibilities

Assess benefits planning and realisation across the portfolio to identify gaps, overlaps and conflicts and eliminate double counting in the benefits plan of individual programmes and projects.

- Design, develop and maintain a Benefits Plan for the portfolio.

- Assess the impact of portfolio change requests and escalated programme change requests on overall benefits realisation.

- Assist the Sponsors / SROs in leading benefits reviews.

- Provide a source of expertise in benefits mapping and realisation to all programmes and projects within the portfolio.

- Develop best practice approaches for benefits realisation and standardising this across the organisation, aligning with existing organisation methodologies (such as Impact) where required

- Support the Trusts Digital programme to ensure each plan has a robust model for benefits realisation.

- Work across project teams and manage stakeholder concerns and expectations.

- Support the Head of Digital Delivery in developing the future vision for benefits realisation and both develop and implement the agreed plan across the organisation.

- Identify data gaps and needs across the system, influencing system-wide data capture strategy (and implementation prioritisation) and working with local organisations to develop interim solutions to capture data where applicable.

- Lead on best practice benefits realisation and also promote an evidence led decision approach across the organisation.

- Work with highly complex data, facts and situations requiring analysis, interpretations and comparisons on a range of options and make clear and robust recommendations on the most impactful course of action.

- Provide expert guidance, advice and standards development for change management and benefits realisation activities and build upon existing best practice approaches for benefit realisation.

- Where required, develop current and future state process maps that help to identify benefits

- Plan, manage and review the project monitoring milestones and outcomes, and ensure the required reports, in the defined format, are submitted within the required timescale.

- Monitor the change management aspects of projects, ensuring delivery of change and that benefits realisation processes are working effectively.

- Support the various board and groups, and the Trust Executive in ensuring change management and benefits realisation become embedded within each of projects and programmes.

- Advise on and support development of strategic options appraisal and business cases, ensuring best practice regarding benefits realisation and change management.

- Manage benefits risk, assurance and governance reporting for appropriate Boards.

- Implement and follow through audit report recommendations where these relate to the benefits realisation.

- Represent the Trust at local and national levels for issues relating to benefits realisation.

- Provide and receive a regular flow of complex programme information and materials to the Trust, for use in publications.

- Prepare and deliver presentations and briefings on assigned projects to staff at all levels both within the Trust's own organisation and at external meetings, seminars, conferences and other events.

- Skilfully challenge senior members and project managers across the organisation to drive evidence led behaviours and decisions in a manner that is both positive and drives enthusiasm.

- Build and maintain excellent working relationships with a broad range of internal stakeholders on a range of business sensitive issues.

- Provide and receive highly complex, sensitive and contentious information, including presenting information about the approaches of the system, programmes and projects to a wide range of internal stakeholders in formal settings.

- Manage potentially difficult and/or antagonistic situations with staff and stakeholders within change programmes for successful outcomes.

- Provide relevant and timely specialist advice and guidance on benefit realisation and communicate information, risks, issues ad dependencies, including briefings and reports to project teams, sponsors and a range of internal/ external staff.

- Transfer expertise and knowledge as appropriate, regarding benefits realisation and promote the approach across the organisation including developing and delivering formal briefing/training to promote benefits realisation across the organisation.

- Forge positive working relationships, in order to support the delivery of the projects, programmes and portfolio.

Finance

- Monitor and interpret complex financial data linked to benefits realisation to date and forecast future benefits with recommendations to the appropriate Boards on options.

- Include monthly financial benefits reports in portfolio dashboards.

Information Management

- Ensure that key portfolio data and information is securely stored and easily accessible by users.

- Provide detailed complex benefits realisation data including forecast with recommendations to the appropriate Boards on options.

- Ensure timely and accurate provision and sharing of information.

- Ensure files are available for audit (project, financial, internal, external)

Person Specification

Qualifications

Essential

• Degree level qualification relevant to the role or equivalent
• Projects management practitioner qualification and/or Benefits Management qualification or equivalent experience.

Desirable

• PRINCE2 Practitioner
• MSP foundation / practitioner

Experience

Essential

• Experience of project management delivery programmes
• Experience of applying benefits management methodology
• Demonstrable track record of achievement and excellence within profession at a senior level

Knowledge

Essential

• Good understanding of the NHS Digital strategies
• Comprehensive knowledge of project principles, techniques and tools

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Harrogate

HG2 7SX

Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)