Job summary
**Please be aware this position will close as soon as sufficient applications have been received**
Provide strategic technical direction and solution design across core technologies underpinning the clinical applications specialising in the IT Infrastructure, Telecoms & Servers.
Take the lead on Infrastructure elements of Digital projects working directly with the Trusts project managers, manage the implementation of Infrastructure projects.
Analyse, investigate and diagnose complex facts and situations when dealing with strategic or operational issues using appropriate resources to resolve the issues in a timely manner
Manage and support the end to end information infrastructure service across the organisation to ensure it is reliable, available and performs as agreed.
Main duties of the job
- Provide strategic technical direction and solution design across all core technologies, specialising in Windows Server, VMware/NSX, SAN Storage, Active Directory, Group Policy, Microsoft Defender, Veeam Backup Solutions
- Lead on designing and implementing production environments to ensure alignment with trust growth plans and project initiatives.
- Take the lead on Infrastructure elements of Digital projects working directly with the Trusts project managers, manage the implementation of Infrastructure projects.
- Manage and support the end to end information infrastructure service across the organisation, participate in the departmental on call support rota
- Engage in strategic disaster recovery planning for all design aspects of technology infrastructure.
- Pro-actively review new and emerging technologies with its subsequent application according to the Trusts business requirements, where relevant, provide input into business cases.
- Highlight areas of practice that would benefit from review or improvement. Appraise, interpret and apply suggestions, recommendations and directives which have been agreed to improve services
About us
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Job description
Job responsibilities
- MSCE Certification or 5 years in a Server Infrastructure, Telecoms Senior Support role with experience of supporting a complex multi-vendor environment.
- Ability to work proactively under own initiative, take responsibility and demonstrate leadership.
- Handling complex technical and organisational issues and constraints.
- Experience of facilitating change in practice to improve services
- Leading technical elements of projects management/co-ordination
- Leading service changes to improve performance
- Infrastructure documentation and change management concepts
- Knowledge of Windows Server, Active Directory, Virtual Environments, Backups and SAN storage to assist in supporting Business as usual and projects.
- Detailed understanding of current relevant technologies and working knowledge of clinical systems
- Experience of Firewall, Network, Telecoms and Authentication protocols.
- Experience of VPN and IPSEC solutions
- Ability to disseminate and interpret highly complex IT issues and communicate these in a clear way to staff at all levels of the organisation.
- Ability to work under extreme pressure and produce high quality work to tight deadlines
- Ability to deal with many conflicting priorities and understand what is important
- Ability to cope with new and changing demands, dealing with complex issues requiring good analytical and problem solving skills
- Ability to work autonomously or as part of a team
Job description
Job responsibilities
- MSCE Certification or 5 years in a Server Infrastructure, Telecoms Senior Support role with experience of supporting a complex multi-vendor environment.
- Ability to work proactively under own initiative, take responsibility and demonstrate leadership.
- Handling complex technical and organisational issues and constraints.
- Experience of facilitating change in practice to improve services
- Leading technical elements of projects management/co-ordination
- Leading service changes to improve performance
- Infrastructure documentation and change management concepts
- Knowledge of Windows Server, Active Directory, Virtual Environments, Backups and SAN storage to assist in supporting Business as usual and projects.
- Detailed understanding of current relevant technologies and working knowledge of clinical systems
- Experience of Firewall, Network, Telecoms and Authentication protocols.
- Experience of VPN and IPSEC solutions
- Ability to disseminate and interpret highly complex IT issues and communicate these in a clear way to staff at all levels of the organisation.
- Ability to work under extreme pressure and produce high quality work to tight deadlines
- Ability to deal with many conflicting priorities and understand what is important
- Ability to cope with new and changing demands, dealing with complex issues requiring good analytical and problem solving skills
- Ability to work autonomously or as part of a team
Person Specification
Essential
Essential
- MCSE/ VMWARE Certification
- Highly proficient in VMware Vsphere, NSX
- Experience of VOIP Telephony
- Highly proficient in Active Directory, Group Policy, Scripting
- Experienced in Backup Technologies
Desirable
- Previous experience in a similar position within the NHS or healthcare provider supporting over 5,000 users
- Significant experience in an Infrastructure Server or Networking & Telecoms Senior Support role with experience of supporting a complex multi-vendor environment
- Experience with Networking, Firewalls, VPN's
Person Specification
Essential
Essential
- MCSE/ VMWARE Certification
- Highly proficient in VMware Vsphere, NSX
- Experience of VOIP Telephony
- Highly proficient in Active Directory, Group Policy, Scripting
- Experienced in Backup Technologies
Desirable
- Previous experience in a similar position within the NHS or healthcare provider supporting over 5,000 users
- Significant experience in an Infrastructure Server or Networking & Telecoms Senior Support role with experience of supporting a complex multi-vendor environment
- Experience with Networking, Firewalls, VPN's
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
