Job summary
Are you a passionate, innovative and inspirational individual who is looking for a unique opportunity to lead the continued development and implementation of our integrated health and social care community hubs. If you are we'd love to hear from you!
This Service Manager post will be one of five working across the Harrogate & Rural Alliance (HARA) delivering integrated adult community service within people's home and also in the Harrogate District Hospital. Our HARA community hubs bring together health and social care to keep people safe in their own homes.
Main duties of the job
To lead & manage a number of operational managers within the Harrogate and Rural Alliance and its aligned services. Ensuring that the care provided by community nursing, discharge nursing, therapy, social care assessment and provider staff is of high quality and wherever possible maximises opportunities for independence and recovery, are safe and take account of the strengths and assets of adults with care and support needs and their carers.
You will play a key role in developing services in response to National initiatives such as Ageing Well as well as responding to local needs. Working closely with health and social care clinical leads you will ensure that quality of care and patient and staff safety remain a priority and work within a financial envelope to deliver an efficient and effective service. You will demonstrate compassionate leadership, work in line with organisational values and behaviours and collaborate with wider stakeholders to develop innovative models of care.
About us
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion
Job description
Job responsibilities
This post provides an excellent opportunity to support the Alliance Director, other HARA Service Managers, Head of Nursing, Community Matron, Head of Practice and work collaboratively with other Hospital based Matrons, in managing and developing community services provided by Health and Social Care Services, including an additional portfolio of responsibilities detailed below, the post holder will be expected to:
- Support to the Alliance Director, Community Matron, Head of Practice and other appropriate managers at NYCC and HDFT in the efficient and effective operational management of health and social care services
- Be responsible for ensuring the services deliver improvements in Quality and Operational Targets, Health Care Standards and transformation plans and for developing a culture where quality and services continually improve in line with the HARA operating model.
- Ensure an approach to the delivery and development of the services that improves service and outcomes for people.
- Be responsible for the development and delivery of the work plan for HARA services.
- Ensure by working with appropriate colleagues across the organisations and clinical commissioners that the services future shape and strategic direction are in accordance with the planned provision for local health and social care needs.
- Working with colleagues to ensure that service and workforce plans are developed in accordance with current legislation and strategic plans. These are monitored and delivered against agreed performance criteria and will reflect the targets and priorities set out in national and local modernisation and performance targets. Take responsibility for budget management and the sustained delivery of key operational service targets.
- Lead capacity and business planning across HARA and individual portfolio
- Foster an effective style of leadership, partnership and integrated team working that will support improvements in staff and peoples experience
- Maintain an approach to decision making, which ensures that the wider directorate, corporate and organisational agendas are appropriately reflected within the service strategic plans.
- Line manage colleagues which could include but not restricted to Clinical Locality Managers, Acute Response Rehabilitation in the Community / Home / Hospital Service (ARCHS) Team Leads, Single Point of Access, End of Life Co-ordination, Community Discharge Hub, Social Care Community Teams, Team Managers, Reablement Registered Managers, Therapy Professional Lead and Administrators who manage discrete service areas.
- Provide systems leadership and representation as part of inter-agency working, planning and developing services
Job description
Job responsibilities
This post provides an excellent opportunity to support the Alliance Director, other HARA Service Managers, Head of Nursing, Community Matron, Head of Practice and work collaboratively with other Hospital based Matrons, in managing and developing community services provided by Health and Social Care Services, including an additional portfolio of responsibilities detailed below, the post holder will be expected to:
- Support to the Alliance Director, Community Matron, Head of Practice and other appropriate managers at NYCC and HDFT in the efficient and effective operational management of health and social care services
- Be responsible for ensuring the services deliver improvements in Quality and Operational Targets, Health Care Standards and transformation plans and for developing a culture where quality and services continually improve in line with the HARA operating model.
- Ensure an approach to the delivery and development of the services that improves service and outcomes for people.
- Be responsible for the development and delivery of the work plan for HARA services.
- Ensure by working with appropriate colleagues across the organisations and clinical commissioners that the services future shape and strategic direction are in accordance with the planned provision for local health and social care needs.
- Working with colleagues to ensure that service and workforce plans are developed in accordance with current legislation and strategic plans. These are monitored and delivered against agreed performance criteria and will reflect the targets and priorities set out in national and local modernisation and performance targets. Take responsibility for budget management and the sustained delivery of key operational service targets.
- Lead capacity and business planning across HARA and individual portfolio
- Foster an effective style of leadership, partnership and integrated team working that will support improvements in staff and peoples experience
- Maintain an approach to decision making, which ensures that the wider directorate, corporate and organisational agendas are appropriately reflected within the service strategic plans.
- Line manage colleagues which could include but not restricted to Clinical Locality Managers, Acute Response Rehabilitation in the Community / Home / Hospital Service (ARCHS) Team Leads, Single Point of Access, End of Life Co-ordination, Community Discharge Hub, Social Care Community Teams, Team Managers, Reablement Registered Managers, Therapy Professional Lead and Administrators who manage discrete service areas.
- Provide systems leadership and representation as part of inter-agency working, planning and developing services
Person Specification
Experience
Essential
- oA professional social care or health qualification e.g. social work, occupational therapy, nursing, Registered Managers Award (NVQ4 Care.)
- oProven managerial and leadership experience within the NHS or public sector.
- oA track record of leadership, performance improvement and organisational change.
Desirable
- oManagement qualification or desire to work towards
Experience
Desirable
- oExperience of leading an integrated health and social care team
Person Specification
Experience
Essential
- oA professional social care or health qualification e.g. social work, occupational therapy, nursing, Registered Managers Award (NVQ4 Care.)
- oProven managerial and leadership experience within the NHS or public sector.
- oA track record of leadership, performance improvement and organisational change.
Desirable
- oManagement qualification or desire to work towards
Experience
Desirable
- oExperience of leading an integrated health and social care team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
