Digital Benefits Manager

Harrogate and District NHS Foundation Trust

This job is now closed

Job summary

We are seeking a Digital Benefits Manager to join our Digital Delivery Team. This pivotal role involves working closely with colleagues to facilitate digital transformation throughout the organization by planning and achieving digital benefits.

Do you have expertise in benefits management techniques and tools? Our team of project management experts will support you in your role and professional growth, with additional training opportunities provided.

If you are passionate, skilled, highly driven, embrace new challenges positively, and are keen to contribute to digital advancements in healthcare at HDFT, possessing the necessary skills and experience, we eagerly await your application.

Main duties of the job

Responsible for the successful management and realisation of benefits for digitally enabled transformational programmes and projects to specification and on time.

Work with project leads and teams across the organisations to design and structure a benefits realisation model for the organisation, including structured evaluation in order to baseline practice and evidence the value added.

Manage and prioritise the management of benefits for multiple projects.

Produce and review documents for presentation to appropriate Boards (e.g. Project Boards, EPR Board)

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

A supportive culture so colleagues can bring their whole selves to work.
Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

(Please note, visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a sponsorship before submitting your application.)

Date posted

12 July 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-CORP-1332M

Job locations

Harrogate Hospital

Harrogate

HG2 7SX

Job description

Job responsibilities

Assess benefits planning and realisation across the portfolio to identify gaps, overlaps and conflicts and eliminate double counting in the benefits plan of individual programmes and projects.

- Design, develop and maintain a Benefits Plan for the portfolio.

- Assess the impact of portfolio change requests and escalated programme change requests on overall benefits realisation.

- Assist the Sponsors / SROs in leading benefits reviews.

- Provide a source of expertise in benefits mapping and realisation to all programmes and projects within the portfolio.

- Develop best practice approaches for benefits realisation and standardising this across the organisation, aligning with existing organisation methodologies (such as Impact) where required

- Support the Trusts Digital programme to ensure each plan has a robust model for benefits realisation.

- Work across project teams and manage stakeholder concerns and expectations.

- Support the Head of Digital Delivery in developing the future vision for benefits realisation and both develop and implement the agreed plan across the organisation.

- Identify data gaps and needs across the system, influencing system-wide data capture strategy (and implementation prioritisation) and working with local organisations to develop interim solutions to capture data where applicable.

- Lead on best practice benefits realisation and also promote an evidence led decision approach across the organisation.

- Work with highly complex data, facts and situations requiring analysis, interpretations and comparisons on a range of options and make clear and robust recommendations on the most impactful course of action.

- Provide expert guidance, advice and standards development for change management and benefits realisation activities and build upon existing best practice approaches for benefit realisation.

- Where required, develop current and future state process maps that help to identify benefits

- Plan, manage and review the project monitoring milestones and outcomes, and ensure the required reports, in the defined format, are submitted within the required timescale.

- Monitor the change management aspects of projects, ensuring delivery of change and that benefits realisation processes are working effectively.

- Support the various board and groups, and the Trust Executive in ensuring change management and benefits realisation become embedded within each of projects and programmes.

- Advise on and support development of strategic options appraisal and business cases, ensuring best practice regarding benefits realisation and change management.

- Manage benefits risk, assurance and governance reporting for appropriate Boards.

- Implement and follow through audit report recommendations where these relate to the benefits realisation.

- Represent the Trust at local and national levels for issues relating to benefits realisation.

- Provide and receive a regular flow of complex programme information and materials to the Trust, for use in publications.

- Prepare and deliver presentations and briefings on assigned projects to staff at all levels both within the Trust's own organisation and at external meetings, seminars, conferences and other events.

- Skilfully challenge senior members and project managers across the organisation to drive evidence led behaviours and decisions in a manner that is both positive and drives enthusiasm.

- Build and maintain excellent working relationships with a broad range of internal stakeholders on a range of business sensitive issues.

- Provide and receive highly complex, sensitive and contentious information, including presenting information about the approaches of the system, programmes and projects to a wide range of internal stakeholders in formal settings.

- Manage potentially difficult and/or antagonistic situations with staff and stakeholders within change programmes for successful outcomes.

- Provide relevant and timely specialist advice and guidance on benefit realisation and communicate information, risks, issues ad dependencies, including briefings and reports to project teams, sponsors and a range of internal/ external staff.

- Transfer expertise and knowledge as appropriate, regarding benefits realisation and promote the approach across the organisation including developing and delivering formal briefing/training to promote benefits realisation across the organisation.

- Forge positive working relationships, in order to support the delivery of the projects, programmes and portfolio.

Finance

- Monitor and interpret complex financial data linked to benefits realisation to date and forecast future benefits with recommendations to the appropriate Boards on options.

- Include monthly financial benefits reports in portfolio dashboards.

Information Management

- Ensure that key portfolio data and information is securely stored and easily accessible by users.

- Provide detailed complex benefits realisation data including forecast with recommendations to the appropriate Boards on options.

- Ensure timely and accurate provision and sharing of information.

- Ensure files are available for audit (project, financial, internal, external)