Admin Assistant Rheumatology

Harrogate and District NHS Foundation Trust

This job is now closed

Job summary

We are looking for an organised individual, for our Band 3 Administrative Assistant role, to work alongside the Clinical Nurse Specialists, Clinicians, and wider team in Rheumatology. The role is 37.5 hours per week, and based in Harrogate District Hospital.

The role includes daily communication with patients, colleagues of varying skill and grade within Rheumatology and wider teams within both Primary and Secondary care. The role would suit anyone interested or experienced in chronic disease care, who would passionately and accurately coordinate patient care, bring innovation, and be a valued asset to the patients' journey and the whole team with Rheumatology.

Main duties of the job

Provide administrative support to nurse specialists [CNS] and Clinical staff. This includes having excellent communication and interpersonal skills, excellent IT and telephony skills, the ability to work under pressure and coordinate patient care within the Rheumatology team. To follow instruction, plus work autonomously, ideally having some knowledge and experience of chronic disease care.
Manage the repeat prescription requests received by home delivery companies. Ensure prescriptions are delivered to appropriate practitioner for checking and signing. Process signed prescriptions to ensure a seamless service for patients. Input data onto spreadsheets.
Provide communication links between CNS, Allied health professionals, Doctors, Pharmacy, Primary care teams, Patients and Home care delivery companies.
Input, co-ordinate, and manage excel data-bases for patients receiving biologic, bisphosphonates and subcutaneous methotrexate therapies.
Manage a telephone/email advice line. Electronically documenting calls and actions. Provide advice relevant to competency. Allocation of calls to appropriate clinician to action. Recording of contacts daily for payment purposes.
Assistance and co-ordination of audits where appropriate.

About us

At Harrogate District Foundation Trust, our values are Kindness, Integrity, Teamwork and Equality. They are at the heart of all we do and strive to be, and are the basis for the provision of holistic care.

An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work, and active Staff Networks identify areas for improvement.

Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards

Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.

Candidates new to the NHS will receive 27 days' holiday, plus bank holidays, a number of benefits such as NHS pension, discounts for selected shops and restaurants, and opportunities for promotion across the Trust.

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-LTUC-1108A

Job locations

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX

Job description

Job responsibilities

For further information, please see the attached Job Description and Person Specification or contact Lynsey Hall via email on lynsey.hall3@nhs.net

Job description

Job responsibilities

For further information, please see the attached Job Description and Person Specification or contact Lynsey Hall via email on lynsey.hall3@nhs.net

Person Specification

Essential and Desirable

Essential

GCSE English and Maths, or equivalent
Two years administrative experience
Excellent communication skills
IT skills including Excel
Experience of working with and without direct instruction

Desirable

Previous experience in chronic disease care
IT/Secretarial/Administrative experience
NVQ level 2 in Healthcare
Previous NHS/Healthcare employment experience
Prescription management experience

Person Specification

Essential and Desirable

Essential

GCSE English and Maths, or equivalent
Two years administrative experience
Excellent communication skills
IT skills including Excel
Experience of working with and without direct instruction

Desirable

Previous experience in chronic disease care
IT/Secretarial/Administrative experience
NVQ level 2 in Healthcare
Previous NHS/Healthcare employment experience
Prescription management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information