Job summary
Are you passionate, enthusiastic, well organised and wanting to make a difference? If the answer is yes then we would love to hear from you.
We are looking for a motivated and passionate individual who wants to work as part of one of our Secretarial teams to help provide exceptional care to patients at Harrogate & District NHS Foundation Trust.
This is an exciting post working in a dedicated team of Secretaries and Administrators within our Vascular Team providing secretarial and administrative support for our Consultants.
The post will be based at Harrogate District Hospital.
Main duties of the job
Your main role is to provide comprehensive organisational and secretarial support to the Consultant team as well as communicating with parents/carers and external services.
The role involves dealing with telephone calls, which may be sensitive in nature, from clients and external agencies and communicating information to the relevant clinicians.
We strive for excellence in supporting patients accessing our services in HDFT, in this role you will help to maintain efficient, effective relationships between clinical teams, clients and administration services.
The ability to use your initiative is essential. You will appreciate the need for complete confidentiality with regard to Data Protection in respect of patient details and relating to the welfare and treatment of patients and staff at all times.
You will be a team player, have excellent communication skills and be a proficient typist with good IT skills.
No matter what role you join us in at #teamHDFT, you can be assured of a warm welcome. We have recently faced huge challenges due to Covid-19 yet our teams always show professionalism of the highest standard, putting patient care at the centre of everything we do, whether they are working in our hospital services, providing support to clinical services or in our community teams.
About us
At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification. If you have any questions, please contact Alexandra Kirk on alexandra.kirk3@nhs.net or 01423 553169
Job description
Job responsibilities
Please see the attached Job Description and Person Specification. If you have any questions, please contact Alexandra Kirk on alexandra.kirk3@nhs.net or 01423 553169
Person Specification
Qualifications
Essential
- oKnowledge of Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience including internet/web skills
- oA good standard of general education to GCSE level (including English Language at Grade C or above) or equivalent
Desirable
- oMedical Secretaries Diploma or equivalent
- oECDL
- oNVQ 2 Business Admin
Experience
Essential
- oTyping and secretarial experience
- oTouch typing skills
- oExperience working in a high pressured administration environment
Desirable
- oMedical secretarial support
- oNHS Experience
- oAudio typing experience
Knowledge
Essential
- oAbility to maintain confidentiality at all times
- oCommitment to Continuing Professional Development
- oKnowledge of 18 weeks and CWT's
Desirable
- oKnowledge of NHS policies
- oMedical terminology
- oDiary management
Skills
Essential
- oExcellent verbal and written communication skills
- oHigh standard of grammar and spelling
- oAble to prioritise
- oAbility to work calmly, confidently and efficiently under pressure and to meet deadlines
- oWell organised
Person Specification
Qualifications
Essential
- oKnowledge of Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience including internet/web skills
- oA good standard of general education to GCSE level (including English Language at Grade C or above) or equivalent
Desirable
- oMedical Secretaries Diploma or equivalent
- oECDL
- oNVQ 2 Business Admin
Experience
Essential
- oTyping and secretarial experience
- oTouch typing skills
- oExperience working in a high pressured administration environment
Desirable
- oMedical secretarial support
- oNHS Experience
- oAudio typing experience
Knowledge
Essential
- oAbility to maintain confidentiality at all times
- oCommitment to Continuing Professional Development
- oKnowledge of 18 weeks and CWT's
Desirable
- oKnowledge of NHS policies
- oMedical terminology
- oDiary management
Skills
Essential
- oExcellent verbal and written communication skills
- oHigh standard of grammar and spelling
- oAble to prioritise
- oAbility to work calmly, confidently and efficiently under pressure and to meet deadlines
- oWell organised
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
