Job summary
An exciting opportunity has arisen within the Referral to Treatment (RTT) Team at Harrogate & District NHS Foundation Trust as the team is expanding.
We are looking for a passionate and proactive individual to join our hard working team who are responsible for the validation of patient pathways within HDFT to support the delivery of the Referral to Treatment (RTT) standard. The post holder will directly contribute towards the Trusts elective performance by monitoring patient pathways, reviewing the timeline data for patients on RTT waiting lists and ensuring that it correctly reflects the patients current position on the pathway. You will also play a role in getting the patient through their elective pathway with minimal delays.
The post holder is responsible for effectively co-ordinating the tracking of the administrative pathway using the Trusts new and recently implemented PTL (patient tracking list) software called LUNA Pathfinder, ensuring that all steps on the patient pathway are booked and recorded appropriately, in a timely manner. The post holder will use their own judgement and analytical skills to ensure patients pathways & 'clocks' are stopped and started correctly to ensure patient waiting times are recorded correctly. The post holder will develop a thorough understanding of the national rules for RTT.
The post holder may be required to work both on site at HDFT and work at home. Working a Wednesday is essential to attend PTL validation meetings.
Main duties of the job
In this role you will be responsible for monitoring the PTL by investigating each individual patient pathway within specialty groups and use multiple Trust systems to identify and validate the RTT status of patients who are currently on pathways. You will also be responsible for completing a series of data quality reports to ensure the Trust maintains a high level of data quality.
You will assess, analyse and interpret information recorded on the patient's administration systems using your own judgement to ensure patient pathways have been recorded correctly and rectifying any data quality issues within the pathway.
As part of this role,a general understanding of the patient journey throughout the hospital is required as you will be tracking patients throughout their journey from referral to treatment ensuring their appointments, diagnostic tests and any other activity is booked in a timely manner to support the patient through their RTT pathway and assisting with the prevention of breaches where possible.
To support the above, you will develop relationships with a range of departments Trust wide, work to motivate staff to achieve objectives and prevent breaches by working together in order to efficiently progress patients on their pathways. This is an exciting opportunity as in this role there is opportunity to identify areas for service improvement to streamline all steps of the patient pathway and improve quality and timelines of patient care.
About us
At Harrogate and District NHS Foundation Trust, we value Kindness, Integrity, Teamwork and Equality. If you are looking for a career in the NHS where you can make a real difference to patients' lives, this is the place for you.
Job description
Job responsibilities
Please see attached job description and person specification for full details of the duties and responsibilities of this role. If you have any questions, please contact Chelsea Farrar on chealsea.farrar1@nhs.net
Job description
Job responsibilities
Please see attached job description and person specification for full details of the duties and responsibilities of this role. If you have any questions, please contact Chelsea Farrar on chealsea.farrar1@nhs.net
Person Specification
Qualifications
Essential
- oGood general secondary education to GCSE level and above
- oIT literate in Microsoft Word and Excel
Experience
Essential
- oPrevious NHS experience
- oExperience of using patient information systems (e.g. PCS, ICE, WebV etc.)
Desirable
- Experience of working in other HDFT departments
Knowledge
Essential
- Knowledge of managing inpatient or outpatient waiting lists
- General knowledge of patient journey through the hospital
- A basic knowledge of medical terminology across all specialties
- Knowledge of confidentiality policies
Desirable
- Knowledge of 18 weeks national policy and associated guidance and clock rules
- Knowledge of WYAAT Patient Access Policy
- Knowledge of HDFT procedures
Skills
Essential
- oDemonstrate excellent verbal and written communication skills
- oAbility to work under pressure
- oDemonstrate excellent organisational and time management skills
- oAbility to learn, absorb and retain new information
- oAbility to work on own initiative, prioritise own work and delegate where necessary
- oGood interpersonal skills with a range of people at different levels
- oDemonstrate ability to pay excellent attention to detail
Desirable
- oBe willing to participate in the promotion of effective team working
Person Specification
Qualifications
Essential
- oGood general secondary education to GCSE level and above
- oIT literate in Microsoft Word and Excel
Experience
Essential
- oPrevious NHS experience
- oExperience of using patient information systems (e.g. PCS, ICE, WebV etc.)
Desirable
- Experience of working in other HDFT departments
Knowledge
Essential
- Knowledge of managing inpatient or outpatient waiting lists
- General knowledge of patient journey through the hospital
- A basic knowledge of medical terminology across all specialties
- Knowledge of confidentiality policies
Desirable
- Knowledge of 18 weeks national policy and associated guidance and clock rules
- Knowledge of WYAAT Patient Access Policy
- Knowledge of HDFT procedures
Skills
Essential
- oDemonstrate excellent verbal and written communication skills
- oAbility to work under pressure
- oDemonstrate excellent organisational and time management skills
- oAbility to learn, absorb and retain new information
- oAbility to work on own initiative, prioritise own work and delegate where necessary
- oGood interpersonal skills with a range of people at different levels
- oDemonstrate ability to pay excellent attention to detail
Desirable
- oBe willing to participate in the promotion of effective team working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
