Job summary
The delivery and support of digital technology at Harrogate and District NHS Foundation Trust is fundamental in enabling staff to provide excellent and safe patient care. The Trust has invested significantly in digital technology and this is an exciting opportunity to be part of a team supporting the development, testing, training and continued roll out of PCS (PAS), Endovault, Ascom and Badgernet some of the Trusts key clinical electronic patient record systems Would you like to increase your existing knowledge of Harrogate and District NHS Foundation Trust's electronic patient systems, develop specialist patient system skills and be part of a team providing excellent customer service to end users across the HDFT organisation?
Main duties of the job
Patient Systems Support (PCS, Endovault, WebV, Ascom, Outpatient Flow)
The PCS, Endovault, and WebV Team are responsible for the training, administration, management and further development of key clinical systems:
- PCS: The Trusts Patient Administration System (PAS) which is used by a large number of acute services
- WebV: The Trusts Electronic Patient Record which is used by a large number of acute services
- Endovault: Endoscopy system used mainly by endoscopy teams
- Ascom: web-based messaging application designed to send alertsto individuals or entire work teams
- Outpatient Flow - used for the electronic management of outpatient Clinics
This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system users.
The successful post-holder will be based at Harrogate District Hospital and it is likely that you will sometimes work from home to support teams and systems users with various remote working solutions.
You will be able to demonstrate a defined track record of patient/clinical systems support and promoting the importance of high quality data integrity to inform effective decision making. Previous experience of PCS, Endovault, Ascom or WebV would be desirable
About us
At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise our staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Job description
Job responsibilities
The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (DMWorkflow Manager and DMOne) Endosoft, Patientrack, EPMA (Medchart), ICE, SystmOne, WebV and Outpatient Flow used by teams across the acute and community based services.
This is an exciting opportunity for an enthusiastic, customer focussed individual to join the Patient Systems Team and support both business-as-usual and ongoing projects. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focussed improvement.
Job description
Job responsibilities
The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (DMWorkflow Manager and DMOne) Endosoft, Patientrack, EPMA (Medchart), ICE, SystmOne, WebV and Outpatient Flow used by teams across the acute and community based services.
This is an exciting opportunity for an enthusiastic, customer focussed individual to join the Patient Systems Team and support both business-as-usual and ongoing projects. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focussed improvement.
Person Specification
Qualifications
Essential
- Educated to diploma level or equivalent experience
Desirable
- Training qualification or equivalent
Experience
Essential
- Experience of comprehensive patient systems to support the provision of patient care
Desirable
- Previous NHS experience
- Previous PCS experience
- Previous Endosoft experience
- Previous webV experience
Skills
Essential
- Systems training programme development skills
- Customer service skills
- Comprehensive verbal and written communication skills
Desirable
Knowledge
Essential
- Knowledge of systems process and administration.
- Knowledge of data validation and quality assurance systems
Desirable
- Knowledge of NHS data definitions and information standards
Personal Circumstances
Essential
Desirable
- Displays enthusiasm for self-development
Person Specification
Qualifications
Essential
- Educated to diploma level or equivalent experience
Desirable
- Training qualification or equivalent
Experience
Essential
- Experience of comprehensive patient systems to support the provision of patient care
Desirable
- Previous NHS experience
- Previous PCS experience
- Previous Endosoft experience
- Previous webV experience
Skills
Essential
- Systems training programme development skills
- Customer service skills
- Comprehensive verbal and written communication skills
Desirable
Knowledge
Essential
- Knowledge of systems process and administration.
- Knowledge of data validation and quality assurance systems
Desirable
- Knowledge of NHS data definitions and information standards
Personal Circumstances
Essential
Desirable
- Displays enthusiasm for self-development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
