Harrogate and District NHS Foundation Trust

Audio Typist/Admin Support

Information:

This job is now closed

Job summary

Are you passionate, enthusiastic, well organised and wanting to make a difference? If the answer is yes then we would love to hear from you.

We are looking for a motivated and passionate individual who wants to work as part of the Anaesthetics Department to help provide exceptional care to patients accessing services in Harrogate & District NHS Foundation Trust.

This is an exciting post providing secretarial and administrative support for our Consultants.

This post is full time and is based within Harrogate District Hospital.

Main duties of the job

Your main role is to provide comprehensive organisational and administration support to the Consultant team as well as communicating with parents/carers and external services.

The role involves dealing with telephone calls, which may be sensitive in nature, from clients and external agencies and communicating information to the relevant clinicians, providing administration support to the team and wider team and the typing of clinic/admin letters.

We strive for excellence in supporting patients accessing our services in HDFT, in this role you will help to maintain efficient, effective relationships between clinical teams, clients and administration services.

The ability to use your initiative is essential. You will appreciate the need for complete confidentiality with regard to Data Protection in respect of patient details and relating to the welfare and treatment of patients and staff at all times.

You will be a team player, have excellent communication skills and be a proficient typist with good IT skills.

No matter what role you join us in at #teamHDFT, you can be assured of a warm welcome. We have recently faced huge challenges due to Covid-19 yet our teams always show professionalism of the highest standard, putting patient care at the centre of everything we do, whether they are working in our hospital services, providing support to clinical services or in our community teams.

About us

At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

  • An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
  • Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
  • Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Details

Date posted

20 October 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-4545R

Job locations

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Job description

Job responsibilities

For further information on this position please see the Job Description and Personal Specification attached.

Job description

Job responsibilities

For further information on this position please see the Job Description and Personal Specification attached.

Person Specification

Qualifications

Essential

  • 3 GCSEs or equivalent including English, at Grade C or above
  • Demonstrable working knowledge of Microsoft packages including Word
  • Evidence of continuing development

Desirable

  • RSA II audio or equivalent
  • ECDL
  • Medical terminology qualification
  • NVQ Level 2 Admin and Clerical

Experience

Essential

  • Previous recent experience working in a clerical/administrative role

Desirable

  • Experienced iCS user
  • Previous hospital or NHS experience
  • Secretarial experience

Knowledge

Essential

  • Excellent verbal and written communication skills
  • Ability to work under pressure to meet tight deadlines in a busy environment
  • Accurate touch typing

Desirable

  • Working knowledge of Microsoft Office, Word for Windows and internet/web skills or equivalent.
  • Knowledge of medical terminology
Person Specification

Qualifications

Essential

  • 3 GCSEs or equivalent including English, at Grade C or above
  • Demonstrable working knowledge of Microsoft packages including Word
  • Evidence of continuing development

Desirable

  • RSA II audio or equivalent
  • ECDL
  • Medical terminology qualification
  • NVQ Level 2 Admin and Clerical

Experience

Essential

  • Previous recent experience working in a clerical/administrative role

Desirable

  • Experienced iCS user
  • Previous hospital or NHS experience
  • Secretarial experience

Knowledge

Essential

  • Excellent verbal and written communication skills
  • Ability to work under pressure to meet tight deadlines in a busy environment
  • Accurate touch typing

Desirable

  • Working knowledge of Microsoft Office, Word for Windows and internet/web skills or equivalent.
  • Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Claire Harding

claire.harding3@nhs.net

01423553193

Details

Date posted

20 October 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-4545R

Job locations

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Supporting documents

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