Customer Care/Materials Management Procurement Officer

Harrogate and District NHS Foundation Trust

Information:

This job is now closed

Job summary

To provide a customer services function to end users in the Trust in relation to products ordered via NHS Supply Chain (NHSSC)

To assist in the operation and management of the materials management system replenishing and reviewing stocks to an agreed level using data capture units.

To assist in the management of local stock and print management systems

To assist in the systems set up, maintenance & user training of NHSSC systems including solo and e-dc.

To assist in the receipt and distribution of goods & services.

To assist in providing an efficient & effective procurement and supply service to the Trust in respect of goods and services ordered by the Trust supplies Department

To assist in a range of duties associated with the oracle cloud purchase order system.

To deal with users of the Supplies service in a professional & customer focused manner. To act as an Ambassador for the Supplies Department with Trust colleagues, suppliers & external agencies.

Main duties of the job

Operational - Carry out weekly materials management top ups and download to NHS supply chain using electronic data capture units to a range of wards/depts as required in accordance with the Trust agreed input/download timetable. Ensures stock is maintained at the appropriate level using hand held data capture devices and the putting away of stock to agreed standards, keeping ward store rooms tidy.

Assist in the ongoing management, maintenance development & review of ward/dept materials management systems/stock

Provide customer services function to users in all aspects of NHSSC/local stock. Giving guidance, advice and resolving their problems and queries. Liaising with NHSSC as necessary including; Customer services, Transport, I.T, Account Manager.

Establish and maintain transfer point catalogue profiles and optimum stock levels.

Carry out review of material management stock levels with users.

About us

At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

  • An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
  • Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.

Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Date posted

30 June 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-CORP-4126A

Job locations

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Job description

Job responsibilities

Operational Carry out weekly materials management top ups and download to NHS supply chain using electronic data capture units to a range of wards/depts as required in accordance with the Trust agreed input/download timetable. Ensures stock is maintained at the appropriate level using hand held data capture devices and the putting away of stock to agreed standards, keeping ward store rooms tidy.

Assist in the ongoing management, maintenance development & review of ward/dept materials management systems/stock

Provide customer services function to users in all aspects of NHSSC/local stock. Giving guidance, advice and resolving their problems and queries. Liaising with NHSSC as necessary including; Customer services, Transport, I.T, Account Manager.

Establish and maintain transfer point catalogue profiles and optimum stock levels.

Carry out review of mat man stock levels with users

Assist with the labelling of ward/dept stock/storage areas as required enabling stock to be stored efficiently.

Notify discrepancies/returns to NHSSC on behalf of customers within the supply chain timeframe.

Assists with the provision of materials management/supply chain information including the production of reports/analysis of usage patterns.

Assist with the ongoing roll out of supply chain solo system to end users and the ongoing system maintenance of the solo and e-dc systems.

Assist in the management of stock held in stores including the issuing of local stock, reordering of stock and the recording of issues on the relevant spreadsheet/system.

Assist in the management of the forms management system including liaising with the supplier and end users regarding print requirements.

Receipt of goods and services onto oracle system as required.

To work within the goods/receipts /stores area including; the opening of boxes/parcels to check goods, checking delivery notes, receipt onto Oracle, distribution of goods around the hospital, receipt and checking of NHSSC deliveries, issue and ordering of items for GP Courier service, organising safety testing of any electrical or electro medical goods.

Job description

Job responsibilities

Operational Carry out weekly materials management top ups and download to NHS supply chain using electronic data capture units to a range of wards/depts as required in accordance with the Trust agreed input/download timetable. Ensures stock is maintained at the appropriate level using hand held data capture devices and the putting away of stock to agreed standards, keeping ward store rooms tidy.

Assist in the ongoing management, maintenance development & review of ward/dept materials management systems/stock

Provide customer services function to users in all aspects of NHSSC/local stock. Giving guidance, advice and resolving their problems and queries. Liaising with NHSSC as necessary including; Customer services, Transport, I.T, Account Manager.

Establish and maintain transfer point catalogue profiles and optimum stock levels.

Carry out review of mat man stock levels with users

Assist with the labelling of ward/dept stock/storage areas as required enabling stock to be stored efficiently.

Notify discrepancies/returns to NHSSC on behalf of customers within the supply chain timeframe.

Assists with the provision of materials management/supply chain information including the production of reports/analysis of usage patterns.

Assist with the ongoing roll out of supply chain solo system to end users and the ongoing system maintenance of the solo and e-dc systems.

Assist in the management of stock held in stores including the issuing of local stock, reordering of stock and the recording of issues on the relevant spreadsheet/system.

Assist in the management of the forms management system including liaising with the supplier and end users regarding print requirements.

Receipt of goods and services onto oracle system as required.

To work within the goods/receipts /stores area including; the opening of boxes/parcels to check goods, checking delivery notes, receipt onto Oracle, distribution of goods around the hospital, receipt and checking of NHSSC deliveries, issue and ordering of items for GP Courier service, organising safety testing of any electrical or electro medical goods.

Person Specification

Experience

Essential

  • At least 6 months experience purchasing experience working in a procurement /supplies environment

Desirable

  • At least 12 months experience involved in the purchase of a range of health care related medical and surgical related products.

Knowledge

Essential

  • Understanding of stock ordering systems such as NHSSC materials management (or equivalent)

Desirable

  • Product & market knowledge of type of goods/services ordered regularly by NHS purchasing department in particular medical items

Experience

Essential

  • At least 6 months experience working in a stores environment.

Desirable

  • Has direct experience of working in an healthcare supplies or other public sector purchasing environment.

Skills

Essential

  • Lifting and handling skills/Ability to cope with the physical demands of the post.

Desirable

  • Ability to prioritise tasks
Person Specification

Experience

Essential

  • At least 6 months experience purchasing experience working in a procurement /supplies environment

Desirable

  • At least 12 months experience involved in the purchase of a range of health care related medical and surgical related products.

Knowledge

Essential

  • Understanding of stock ordering systems such as NHSSC materials management (or equivalent)

Desirable

  • Product & market knowledge of type of goods/services ordered regularly by NHS purchasing department in particular medical items

Experience

Essential

  • At least 6 months experience working in a stores environment.

Desirable

  • Has direct experience of working in an healthcare supplies or other public sector purchasing environment.

Skills

Essential

  • Lifting and handling skills/Ability to cope with the physical demands of the post.

Desirable

  • Ability to prioritise tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Rob Watt

r.watt@nhs.net

01423553618

Date posted

30 June 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-CORP-4126A

Job locations

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Supporting documents