Job summary
HDFT are seeking to appoint a Care Coordinator to work as a valued member of the Active Against Cancer team, to help support the delivery of an innovative health and wellbeing exercise and health referral service. This service is at the leading edge of exercise provision in cancer care in the community and is therefore an exciting opportunity for the post-holder to be involved in a positive project, pushing the boundaries of health care delivery.
The primary role of the post holder will be to work in the capacity of a care coordinator, triaging referrals, and therefore having regular direct patient contact. The post holder will also provide administration support to the service leads. Additionally, the post holder will have a role in coordinating service volunteers, communications and events for the service. The post will be based at Harrogate Sports and Fitness Centre.
The post holder will have experience in an administrative role, direct patient contact and will be enthusiastic about the work undertaken by the service. The post holder will require good organisational and communication skills and may have prior experience of working first-hand with vulnerable patients.
Main duties of the job
To work in conjunction with the service manager to liaise with Macmillan Clinical Nurse Specialist teams, the Macmillan specialist palliative care team and other allied health professionals to maximise the health and wellbeing of patients through exercise, improving the quality and efficiency of health care delivery.
To be responsible for the reception duties of Active Against Cancer, including effective communication with patients and staff in person, over the phone and by email.
About us
Active Against Cancer is a new and unique free health and wellbeing service for people living with cancer in Harrogate. We provide bespoke, individualised activity programmes, free to all cancer patients, no matter their diagnosis or current fitness level. We have a dedicated team of highly specialised and friendly trainers. We are a busy service and the post holder will be expected to work on his/her own initiative and as a part of a team. .
We are a friendly team working in a busy environment. The role is varied and no two days are the same. If you think you have the skills and motivation to succeed in this role we are keen to hear from you.
Job description
Job responsibilities
For more information please see attached the job description and person specification. For any questions please contact Victoria Hope at victoriahope@nhs.net or on 01423 557924.
Job description
Job responsibilities
For more information please see attached the job description and person specification. For any questions please contact Victoria Hope at victoriahope@nhs.net or on 01423 557924.
Person Specification
Experience
Essential
- Knowledge and understanding of reception procedures
- Experience of working with multi -Professional teams
- Experience of working first-hand with patients
- Experience of clerical and administrative duties
- Organised approach to work
- Excellent IT skills including internet and emailing
Desirable
- Knowledge of iCS and WebV
- Experience of working first-hand with cancer patients or patients with other significant illness Experience of organizing charitable or fundraising activities
- Experience of working in the leisure or sports industry
Skills and Abilities
Essential
- Effective verbal and written communication skills
- Good organisational skills / ability to priorities own workload
- IT literate
- Ability to work in a busy working environment and able to multi-task
- Ability to work in a team and autonomously
Desirable
- Project Management Skills
Education and Qualification
Essential
- Good general education with skills in written and oral English and basic Math
- Diploma in Health and Social Care or Foundation Degree or equivalent experience
- 5 GCSEs or equivalent
- Knowledge of Microsoft office
- Formal qualification relevant to the post e.g. level 4 NVQ/D
Person Specification
Experience
Essential
- Knowledge and understanding of reception procedures
- Experience of working with multi -Professional teams
- Experience of working first-hand with patients
- Experience of clerical and administrative duties
- Organised approach to work
- Excellent IT skills including internet and emailing
Desirable
- Knowledge of iCS and WebV
- Experience of working first-hand with cancer patients or patients with other significant illness Experience of organizing charitable or fundraising activities
- Experience of working in the leisure or sports industry
Skills and Abilities
Essential
- Effective verbal and written communication skills
- Good organisational skills / ability to priorities own workload
- IT literate
- Ability to work in a busy working environment and able to multi-task
- Ability to work in a team and autonomously
Desirable
- Project Management Skills
Education and Qualification
Essential
- Good general education with skills in written and oral English and basic Math
- Diploma in Health and Social Care or Foundation Degree or equivalent experience
- 5 GCSEs or equivalent
- Knowledge of Microsoft office
- Formal qualification relevant to the post e.g. level 4 NVQ/D
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
