Job summary
A Paediatric Emergency Department Healthcare Support Worker works as part of a multidisciplinary team to assist in the delivery of safe, effective, and compassionate care to children presenting with acute illness or injury. The role involves supporting registered nurses and doctors in both clinical and non-clinical tasks, ensuring patients are cared for in a timely and child-centred manner.
The post holder helps maintain a clean, safe, and well-organised environment, contributes to monitoring patients' conditions, and supports the emotional wellbeing of children and their families during often stressful situations.
Working in a busy and unpredictable environment, the Healthcare Support Worker must be adaptable, calm under pressure, and able to respond quickly to changing priorities while maintaining high standards of care.
Main duties of the job
Direct Patient Care
- Assist with basic care needs (washing, feeding, toileting, comforting children)
- Help monitor children's condition (e.g. temperature, pulse, breathing rates)
- Support children who are distressed, in pain, or anxious
- Assist with moving and handling patients safely
Supporting Clinical Procedures
- Prepare equipment for treatments and procedures
- Assist nurses/doctors during examinations or minor procedures
- Clean and dress wounds (under supervision)
- Take basic observations and record results accurately
Child-Focused Care
- Communicate in a child-friendly, reassuring way
- Provide emotional support to both children and parents/carers
- Help distract children during procedures (e.g. play, conversation)
- Ensure safeguarding principles are followed at all times
Infection Control & Cleanliness
- Clean and disinfect equipment and clinical areas
- Follow strict hygiene and infection prevention protocols
- Safely dispose of clinical waste
Administrative & Support Tasks
- Maintain accurate patient records
- Stock and organise supplies
- Escort patients between departments (e.g. to X-ray/ward transfers)
- Assist with admissions and discharges
About us
To find out more about what it is like to work for our Trust please visit the following link:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Experience
Essential
- 1-year's previous experience in a Health Care Support Worker role.
Qualifications and Skills
Essential
- Completion of the Skills for Health Care Certificate (or equivalent)
- Demonstrable effective written and verbal communication skills
- Numeracy/literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent).
- Basic IT skills, able to digitally record observations accurately and use applications such as email on a computer or smart device (e.g. tablet).
- Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation
Desirable
- Level 3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship
- Numeracy and literacy skills to Level 2 (GCSE Grade 4-9, A-C or equivalent).
Person Specification
Experience
Essential
- 1-year's previous experience in a Health Care Support Worker role.
Qualifications and Skills
Essential
- Completion of the Skills for Health Care Certificate (or equivalent)
- Demonstrable effective written and verbal communication skills
- Numeracy/literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent).
- Basic IT skills, able to digitally record observations accurately and use applications such as email on a computer or smart device (e.g. tablet).
- Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation
Desirable
- Level 3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship
- Numeracy and literacy skills to Level 2 (GCSE Grade 4-9, A-C or equivalent).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
