York and Scarborough Teaching Hospitals NHS Foundation Trust

Macmillan Health & Wellbeing Support Officer

The closing date is 27 April 2026

Job summary

We are recruiting a Macmillan Health & Wellbeing Support Officer as maternity cover for our Cancer Wellbeing Service, a non-clinical Information & Support service which provides a wide range of support to people affected by cancer. This role is available on a fixed-term or secondment basis.

You will be based at our new Macmillan Cancer Care Centre at York Hospital, providing a mix of ad hoc and structured support to service users affected by cancer. This could include understanding and addressing their emotional, physical, financial, or practical concerns, or could be as simple as providing a listening ear and someone for them to talk to about their experiences. Alongside this, you will be expected to share relevant information resources to help meet service users' needs and offer signposting and/or referrals to partner organisations. You may also be asked to cover the service at Scarborough Hospital or other community locations, so you must be open to travel across Trust sites as part of your role.

We are keen to hear from individuals with experience of working in cancer support, although this is not essential provided you have a passion for and evidenced interest in supporting people affected by cancer. The role is supported by Macmillan Cancer Support, meaning you will become a Macmillan Professional and gain access to various benefits and opportunities.

We encourage interested candidates to contact the recruiting manager prior to applying to discuss the role.

Main duties of the job

Provide a wide range of support to patients at all stages of their cancer pathway.
Work collaboratively with members of cancer multidisciplinary teams (MDTs) in clinics and at ward level.
Deliver high-quality care by advising and supporting patients, carers, and staff in a variety of settings and mediums.
Work independently, managing an identified caseload and participating in nurse-led activities as appropriate.
Act as a source of expert knowledge and advice on related matters within your area.
Actively contribute to the development of your service and support the Service and Operational Manager(s) in the discharge of their duties.
Communicate with a range of contacts (managers at all levels, staff, patients, visitors, and other service users) on complex queries relating to the efficient functioning of your designated area of responsibility.
Be required to analyse and make judgements on a range of situations. Such situations may also include comparing and considering available options.
Develop, maintain, and use various IT programmes and documents/databases. For example, to help develop and maintain clinic timetables, oversee appointment systems, and maintain templates.

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Trust Information Pack

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

419-7892137-HSO-CSD

Job locations

York Hospital

York

YO31 8HE

Job description

Job responsibilities

If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.

Please note that if a high number of applications are received this advert may close early. You are advised to submityou application at the earliest opportunity.

If you are an NHS employee applying on a secondment basis you must seek approval from your current manager before applying

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive fromdifferent backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part ofseekingto become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promoteSaBRE- Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.

Please note that if a high number of applications are received this advert may close early. You are advised to submityou application at the earliest opportunity.

If you are an NHS employee applying on a secondment basis you must seek approval from your current manager before applying

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

Person Specification

Qualifications & Skills

Essential

Educated to GCSE level or equivalent. English at C or above - or equivalent qualification / demonstrable experience.
Ability to organise and prioritise own and others' workload.

Desirable

Previous competency-based training in a relevant field.

Experience & Knowledge

Essential

Previous experience working within a health or social care setting.
Experience of multi-professional team working.
Understanding of the health and social care environment, and in particular cancer support services.

Desirable

Experience of working with people affected by cancer.
Understanding of Macmillan Cancer Support and its role across the UK.
Knowledge of the service user group and evidence of related training.

Personal Attributes

Essential

Passion for and evidenced interest (through CPD or otherwise) in working with individuals affected by cancer in a supportive capacity.
Ability to work within the remit of a role and recognise where the boundaries of this remit have been reached.

Person Specification

Qualifications & Skills

Essential

Educated to GCSE level or equivalent. English at C or above - or equivalent qualification / demonstrable experience.
Ability to organise and prioritise own and others' workload.

Desirable

Previous competency-based training in a relevant field.

Experience & Knowledge

Essential

Previous experience working within a health or social care setting.
Experience of multi-professional team working.
Understanding of the health and social care environment, and in particular cancer support services.

Desirable

Experience of working with people affected by cancer.
Understanding of Macmillan Cancer Support and its role across the UK.
Knowledge of the service user group and evidence of related training.

Personal Attributes

Essential

Passion for and evidenced interest (through CPD or otherwise) in working with individuals affected by cancer in a supportive capacity.
Ability to work within the remit of a role and recognise where the boundaries of this remit have been reached.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)