Job summary
Interviews for this position will be held in person ONLY. Remote interviews will not be available.
Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.
An exciting opportunity has arisen for an enthusiastic, motivated Patient Services Assistant to join Mulberry Ward.
This is an exciting opportunity for individuals looking to drive forward care provision with a passion and commitment to improving patient experience. The successful candidates will be team players, with a strong desire to provide compassionate care and empower others, within a friendly and supportive environment.
Main duties of the job
The PSA will focus on supporting the nutrition needs of patients, which will include:
Taking on the role of 'nutrition co-ordinator' at mealtimes, liaising with nursing staff to ensure that patients are sitting out or up in bed and ready to eat. Ensuring patients have hand hygiene wipes available, provide appropriate cutlery and aids, and implement the "red tray" system.
Assisting patients at mealtimes and helping them with food where appropriate, ensuring that special diets, snack menus, finger food etc, are ordered.
Working alongside nursing staff to promote 'first a drink', helping patients with drinks to support hydration.
Completing food and fluid charts. escalating concerns to nursing staff.
Keeping the nutrition board up to date.
Responsible for the ward environment, adherence to Infection Prevention policies, general cleanliness and tidiness on the ward, maintaining effective communication with the patients, their relatives and professional colleagues.
Additional duties to support the nursing team as required.
About us
Trust Information Pack:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Experience
Essential
- Effective oral and written communication skills
- Basic IT skills Flexible approach to work
- Previous experience of working with people
Desirable
Apptitude and Personal qualities
Essential
- Caring disposition
- Good customer service skills
Education, Qualifications and Training
Essential
- Good basic education - reading and writing plus basic numeric skills.
- Willingness to complete appropriate qualifications for work related training
Person Specification
Experience
Essential
- Effective oral and written communication skills
- Basic IT skills Flexible approach to work
- Previous experience of working with people
Desirable
Apptitude and Personal qualities
Essential
- Caring disposition
- Good customer service skills
Education, Qualifications and Training
Essential
- Good basic education - reading and writing plus basic numeric skills.
- Willingness to complete appropriate qualifications for work related training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
