York and Scarborough Teaching Hospitals NHS Foundation Trust

Senior Healthcare Support Worker

The closing date is 20 November 2025

Job summary

The East Coast Day Surgery Team cover elective day surgery on Haldane and Lloyd ward, and are closely affiliated with the preoperative assessment team, often supporting in all areas to ensure our elective surgical patients have a smooth transition through their elective surgical journey.

The East Coast Day Surgery team are moving forward to also assist with benign non-surgical urological treatments, on both the Scarborough and Bridlington sites. This is an exciting move which will broaden the skill set of the day unit, provide east coast capacity for patients and also bring the team in line with our York Day surgery colleagues.

We offer a Monday to Friday day time only service, meaning an excellent work/life balance for our team members. With the opportunity to partake in waiting list initiatives on limited weekends, which are paid additionally.

Due to this expansion in services we are looking to recruit a Band 3 HCSW to join our dynamic and versatile team. It is vital that you are able to undertake Band 3 tasks such as blood taking, 12 lead ECG and patient observations. We are looking for a HCSW who is kind, compassionate and hard working.

Interviews for this position will be held in person only at the hospital site. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

Main duties of the job

The job description outlines the primary role and responsibilities of a Senior Health Care Support Worker. It is not exhaustive and may be amended from time to time as the needs of the service change. As this contains core functions of the role, it is important to note that some service areas may have additional skill requirements which are subject to competency based assessments.

There is an expectation for post holders to be flexible in order to provide cover to other clinical areas where there is an increase in service demand.

Conduct and behaviour

Demonstrate a courteous, sympathetic, compassionate and helpful approach to patients, relatives and visitors at all times.
Act as an ambassador promoting the corporate image of York and Scarborough Teaching Hospitals NHS Foundation Trust, to all individuals, groups and external organisations, to sustain public confidence and trust.
Act as a positive role model for all Trust employees.
Demonstrate a positive professional working relationship with colleagues and other members of the Trust by promoting open communication, trust and respect.
Establish and actively maintain clear professional boundaries at all times with patients, and any one close to them e.g. relatives, friend.

Please see the attached job description and addendum for further information.

About us

Trust Information Pack:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

419-7577969-SHC-SS

Job locations

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

Person Specification

Qualifications

Essential

Level 3 vocational qualification in a health/social care related subject or willing to successfully complete the Level 3 Diploma (QCF) appropriate to the clinical area, as provided by the Organisation
L2 Functional/Key skills

Desirable

Minimum of C grade GCSE or equivalent in English and Maths

Experience

Essential

Previous experience working and communicating with the public in a health/social care/educational setting

Desirable

Experience of working in a multidisciplinary team in health, social care or education

Skills

Essential

Able to work independently without direct supervision
Basic IT skills
Demonstrate effective communication skills
Ability to follow direction and able to use own initiative to problem solve
Ability to manage, prioritise and organise own workload with advice and consultation
Be approachable, friendly and non-judgemental with an ability to handle sensitive issues
Ability to remain calm and organised under pressure
Professional approach and image

Desirable

Advanced IT skills e.g. Demonstrate effective spreadsheets, PowerPoint or ECDL qualification (Willing to undertake further training)

Person Specification

Qualifications

Essential

Level 3 vocational qualification in a health/social care related subject or willing to successfully complete the Level 3 Diploma (QCF) appropriate to the clinical area, as provided by the Organisation
L2 Functional/Key skills

Desirable

Minimum of C grade GCSE or equivalent in English and Maths

Experience

Essential

Previous experience working and communicating with the public in a health/social care/educational setting

Desirable

Experience of working in a multidisciplinary team in health, social care or education

Skills

Essential

Able to work independently without direct supervision
Basic IT skills
Demonstrate effective communication skills
Ability to follow direction and able to use own initiative to problem solve
Ability to manage, prioritise and organise own workload with advice and consultation
Be approachable, friendly and non-judgemental with an ability to handle sensitive issues
Ability to remain calm and organised under pressure
Professional approach and image

Desirable

Advanced IT skills e.g. Demonstrate effective spreadsheets, PowerPoint or ECDL qualification (Willing to undertake further training)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)