Job summary
We are looking for an enthusiastic and motivated individual to join our Child Health team as a Ward Clerk.
As a Ward Clerk, you will be responsible for a range of clerical and reception based duties within the Children's Wards. Your role will involve working closely with the clinical team, providing essential support, and assisting patients and their families with inquiries. The role is fast-paced and rewarding, offering you the opportunity to make a real difference in the hospital environment.
In addition to supporting the Children's Wards, you will also provide clerical support across the wider Child Health department. This is a fantastic opportunity to be part of a busy and dynamic hospital setting, with opportunities for professional development and access to the range of staff incentives that come with being part of the NHS.
If you're ready for a challenging yet fulfilling role, we'd love to hear from you!
Main duties of the job
Our successful candidate will be:
- Self disciplined
- Motivated
- Empathetic
- Able to prioritise workload
- An effective communicator
- Able to work as part of a team
- A problem solver
The duties of this role include being a first point of contact for patients and visitors to the ward, undertaking Clerical tasks, organising transport for patients ordering suppliesand eventually helping to develop new or less experienced staff. For more in depth details please see the attached Job Description and Person Specification.
We offer a supportive and friendly working environment actively encouraging our team to develop further within their roles. We are able to provide dedicated career pathways and great opportunities for continuing professional development.
Our Trust has a commitment to your support and well being and is able to offer a variety of benefits to its employees.
About us
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education, Qualifications and Training
Essential
- Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
- Computer literacy skills to RSA2, NVQ 2 or equivalent
Desirable
- Previous Office/Administrative experience in an NHS environment
- Experience (1 year minimum) Office/Administrative role
- Experience of dealing with confidential information
Skills and Attributes
Essential
- Able to organise and prioritise own workload
- Possess sound communication skills
- Ability to function effectively as part of a team
- Have the ability to exercise initiative
Aptitude and Personal Qualities
Essential
- Self-disciplined/motivated
- Empathetic
Person Specification
Education, Qualifications and Training
Essential
- Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
- Computer literacy skills to RSA2, NVQ 2 or equivalent
Desirable
- Previous Office/Administrative experience in an NHS environment
- Experience (1 year minimum) Office/Administrative role
- Experience of dealing with confidential information
Skills and Attributes
Essential
- Able to organise and prioritise own workload
- Possess sound communication skills
- Ability to function effectively as part of a team
- Have the ability to exercise initiative
Aptitude and Personal Qualities
Essential
- Self-disciplined/motivated
- Empathetic
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
