Job summary
We require the post holder to be able to demonstrate excellent negotiating and influencing skills, attention to detail, proficient use of IT, in particular report writing and presentation skills, management of data processes, and the use of all internal and external systems, databases and action logs that will facilitate the efficient management of the Clinical Governance & Quality Assurance services
We are looking to recruit an individual that can adapt to changing demands and is committed to providing a high-quality service.This role requires excellent leadership and interpersonal skills. You will demonstrate excellent written and verbal communication skills, be well organised and able to work independently and as part of a multidisciplinary team.
Significant, demonstrable experience and knowledge of regulatory compliance, audit and risk management is required. Experience of line management is essential
Candidates must be registered with the GPhC and meet the essential criteria as specified in the person specification.
The postholder will work directly with the Clinical Governance & Quality Assurance Manager to ensure the safe and effective management of medicines throughout the Trust and ensure the quality of pharmacy services is effectively monitored and continually improves. You will help implement and maintain all aspects of the pharmacy quality management system and monitor practice in medicines management to ensure policies and procedures are implemented effectively.
Main duties of the job
The post holder is responsible for QA and clinical governance in pharmacy and the wider organisation. You will ensure compliance with legislation and medicines management standards throughout the Trust.
Other tasks include:
- Direct line management of the clinical governance & quality assurance teams
- Undertaking service improvement projects
- Daily management of the Quality Management System, including document control, asset monitoring & management of deviations
- Internal audits & actions
- Management of deviations, including documentation and investigation
- Unlicensed medicines
- Oversight of medical gas cylinders
- Management of controlled prescription stationery including FP10 and outpatient prescription pads
- Controlled drug inspections. writing reports and improvement plans
- Investigating discrepancies and unusual usage patterns of medicines
- Writing quality reports and attending quality meetings
- Temperature monitoring within the pharmacy department
- Producing and delivering training for pharmacy and clinical staff
You will be based in the pharmacy department at York Hospital but may be required to work at other Trust sites on occasion. Core service hours are Monday to Friday 08:45 - 17:15. You will contribute to the weekend and bank holiday rota. You will have a regular dispensary slot where you will conduct final accuracy checks as part of the ACPT led dispensary service.
Further information regarding the role and responsibilities can be found in the job description.
About us
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education, Qualifications and Training
Essential
- BTEC in Pharmaceutical Sciences / QCF Level 3 in Pharmacy Services or equivalent.
- Certificate in management or equivalent training, including effective and legal recruitment, appraisal, and performance management; Registered with the General Pharmaceutical Council (GPhC);
Desirable
- QCF Level 4 or above in a qualification relevant to the post.
- ACT or PIPC qualification.
Experience & Knowledge Required
Essential
- Specialist clinical and / or technical knowledge relating to the service to be managed;
- Knowledge of legislation, and pharmacy law and ethics in relation to the service to be managed;
- Knowledge of clinical governance, medicines management, risk management, health and safety and the wider health service;
- A length of experience sufficient to gain the competencies required for the post;
- Appropriate use of negotiating and influencing skills;
Skills & Attributes
Essential
- Define, assess and review processes;
- Effective audit internal process/make analysis of service impact; through the reporting of KPIs.
- Ability to implement, assess and evaluate competency based training programmes in specialist areas;
- Ability to participate in long term planning of the service to be managed;
- Ability to plan, prioritise and reorganise daily, weekly and monthly workload in the face of changing and competing demands to meet deadlines;
- Flexibility to changing work demands;
- Use of initiative appropriately; Ability to set objectives;
- Appropriate attention to detail Ability to actively contribute to the implementation of change in service, systems and products;
- Develop and implement Standard Operating Procedures;
- Ability to monitor and manage errors and to undertake an assessment of training and best practice.
- Able to use a range of computer programmes relevant to the post
Aptitude & Personal Qualities
Essential
- Ability to communicate complex information to a range of health service staff and users, verbally and written;
- Well developed leadership skills;
- Ability to mentor staff;
- Ability to work alone;
- Strong team player;
- Receive and interpret instruction;
Values, Drivers & Motivators
Essential
- Ability to demonstrate our organisational values and behaviours:-Kind -Open -Pursue Excellence
Person Specification
Education, Qualifications and Training
Essential
- BTEC in Pharmaceutical Sciences / QCF Level 3 in Pharmacy Services or equivalent.
- Certificate in management or equivalent training, including effective and legal recruitment, appraisal, and performance management; Registered with the General Pharmaceutical Council (GPhC);
Desirable
- QCF Level 4 or above in a qualification relevant to the post.
- ACT or PIPC qualification.
Experience & Knowledge Required
Essential
- Specialist clinical and / or technical knowledge relating to the service to be managed;
- Knowledge of legislation, and pharmacy law and ethics in relation to the service to be managed;
- Knowledge of clinical governance, medicines management, risk management, health and safety and the wider health service;
- A length of experience sufficient to gain the competencies required for the post;
- Appropriate use of negotiating and influencing skills;
Skills & Attributes
Essential
- Define, assess and review processes;
- Effective audit internal process/make analysis of service impact; through the reporting of KPIs.
- Ability to implement, assess and evaluate competency based training programmes in specialist areas;
- Ability to participate in long term planning of the service to be managed;
- Ability to plan, prioritise and reorganise daily, weekly and monthly workload in the face of changing and competing demands to meet deadlines;
- Flexibility to changing work demands;
- Use of initiative appropriately; Ability to set objectives;
- Appropriate attention to detail Ability to actively contribute to the implementation of change in service, systems and products;
- Develop and implement Standard Operating Procedures;
- Ability to monitor and manage errors and to undertake an assessment of training and best practice.
- Able to use a range of computer programmes relevant to the post
Aptitude & Personal Qualities
Essential
- Ability to communicate complex information to a range of health service staff and users, verbally and written;
- Well developed leadership skills;
- Ability to mentor staff;
- Ability to work alone;
- Strong team player;
- Receive and interpret instruction;
Values, Drivers & Motivators
Essential
- Ability to demonstrate our organisational values and behaviours:-Kind -Open -Pursue Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
