York and Scarborough Teaching Hospitals NHS Foundation Trust

Staff Shop Assistant

The closing date is 04 June 2025

Job summary

The staff shop, located within York Hospital, has a daily footfall of 600 staff and we are looking for a person who can provide an excellentcustomer service experience within this fast paced retail environment

We are looking for a colleague with a positive attitude who is approachable and friendly, and able to work as part of a team.You'll need to be self-motivated and enthusiastic about ensuring that every customer leaves the staff shop having received great customerservice.

So if you have excellent communication skills, and show an understanding and experience of general principles of successful retailing, we want to hear from you!

Main duties of the job

Duties will include:

Providing a high level of customer service

Advising and assisting customers of the shop (dealing with enquiries and requests)

Handling cash

Promote Staff Benefits through the shop

Helping to make decisions regarding products

Assist in the ordering and pricing of stock

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

21 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-7193608-SSA-WF

Job locations

York Hospital

Wigginton Road

York

YO31 8HE

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

Person Specification

Education Qualification

Essential

Minimum of 5 GCSE or equivalent including Maths and English.

Experience

Essential

To show an understanding and experience of general principles of successful retailing.

Person Specification

Education Qualification

Essential

Minimum of 5 GCSE or equivalent including Maths and English.

Experience

Essential

To show an understanding and experience of general principles of successful retailing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)