Job summary
Do you want to help make our hospital a better place for our patients and staff?
This is an exciting opportunity to take on the role of Charity Assistant for York & Scarborough Hospitals Charity (Y&S HC).
As Charity Assistant, you will be the first point of contact for enquiries into the charity through the Charity Office. Reporting to the Head of Charity, although supporting all members of the team to deliver the charity strategy, you will play an invaluable role in day-to-day operational activity of the charity, providing administrative and fundraising support to the Charity Team.
Main duties of the job
Through excellent customer service and attention to detail, you will assist in building and developing fundraising relationships with donors, supporters and volunteers.
You will have responsibility for thanking all donations received, accurately recording financial data and supporter information on our CRM database, keeping digital fundraising platforms updated and relevant and assisting with direct-mail and newsletters for distribution to our supporters. You will be required to attend meetings and take minutes.
The role involves communicating with a wide range of people; internal trust staff, patients and family members as well as community groups and local businesses, so an ability to adapt to these difference audiences is essential.
You will be someone with a positive outlook and attitude, a strong team player and be keen to make a difference for our hospitals through your work in a busy fundraising environment. Previous charity or fundraising experience would be an advantage but not essential.
The role is based in the Charity Office at York Hospital, although you will occasionally be required to travel to other sites within York and Scarborough Teaching Hospitals NHS Foundation Trust, and work out of hours when required for fundraising events.
About us
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Person Specification
Education, Qualifications & Training
Essential
- Educated to GCSE Level or equivalent. Maths and English at C or above
- Previous Secretarial/ Administrative experience (6 months minimum)
- Experience of Microsoft package including word, excel and PowerPoint
Desirable
- Previous Office/Administrative experience in an NHS environment
Specific Experience
Essential
- Experience of delivering excellent donor stewardship or customer care
Desirable
- Experience working for a charity or third sector organisation
- Experience working with a CRM database
Knowledge
Desirable
- Awareness of GDPR and data protection regulation
Skills
Essential
- Able to organise and prioritise own workload
- Able to function as part of a team
Person Specification
Education, Qualifications & Training
Essential
- Educated to GCSE Level or equivalent. Maths and English at C or above
- Previous Secretarial/ Administrative experience (6 months minimum)
- Experience of Microsoft package including word, excel and PowerPoint
Desirable
- Previous Office/Administrative experience in an NHS environment
Specific Experience
Essential
- Experience of delivering excellent donor stewardship or customer care
Desirable
- Experience working for a charity or third sector organisation
- Experience working with a CRM database
Knowledge
Desirable
- Awareness of GDPR and data protection regulation
Skills
Essential
- Able to organise and prioritise own workload
- Able to function as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
