Job summary
An exciting opportunity has arisen for an experienced individual to join our Patient Safety & Quality Governance Team, to be part of a dynamic administrative team and provide comprehensive, professional and effective administrative support.
The successful candidate will support the delivery of the Team's aims and objectives during an exciting time of change within the Trust and team.
The post holder will assist in the provision of administrative and secretarial support to staff within the Patient Safety & Quality Governance Team and across the wider organisation as required.
Wherever necessary, participates in Trust, Directorate or Departmental/Area surveys relating to own or client experience.
The post holder will maintain the security of sensitive personal and other confidential information and will apply all relevant Information Governance policies reliably to working practice. Additionally they will be expected to follow secure operating procedures for handling information in all formats, including verbal, written and that held electronically.
Main duties of the job
To communicate with a range of contacts, for example, staff from other departments and external clients, concerning both routine and complex information, some of which may be confidential.
Be required to prioritise own work and make judgements in relation to, for example, resolving conflicting diary appointments and/or meeting arrangements.
Have responsibility for the prioritising of own work commitments on a day-to-day basis, and the planning of diary maintenance and meeting schedules.
Produce letters, reports and other documents as required from, for example, audio tapes, dictation and/or handwritten format, utilising advanced word processing keyboard skills.
Ensure that both Trust and local Policies and Procedures are followed as necessary to own work, and may be required to comment/provide input to, the development of work processes relative to own area of activity.
May be required to undertake the ordering of stock and supplies or contribute to the monitoring of levels.
If appropriate, be responsible for the supervision of other support staff, and contribute, where necessary, to the induction of new or less experienced staff.
Where necessary, input to relevant departmental/area computerised databases, create and run reports, and will be required to take and distribute relevant Minutes of Meetings.
About us
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
- Word Processing and Computer literacy skills to RSA3/NVQ3 Level
- Previous Secretarial/ Administrative experience (6 months minimum)
Desirable
- ECDL Qualification
- Previous Office/Administrative experience in an NHS environment
- Experience (1 year minimum) Office/Administrative role
- Experience of dealing with confidential information
Personal Attributes
Essential
- Self-disciplined/motivated to function independently
Skills
Essential
- Able to organise and prioritise own workload
- Possess a range of communication skills
- Able to function effectively as part of a Team
Desirable
Person Specification
Knowledge, Training and Experience
Essential
- Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
- Word Processing and Computer literacy skills to RSA3/NVQ3 Level
- Previous Secretarial/ Administrative experience (6 months minimum)
Desirable
- ECDL Qualification
- Previous Office/Administrative experience in an NHS environment
- Experience (1 year minimum) Office/Administrative role
- Experience of dealing with confidential information
Personal Attributes
Essential
- Self-disciplined/motivated to function independently
Skills
Essential
- Able to organise and prioritise own workload
- Possess a range of communication skills
- Able to function effectively as part of a Team
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
