York and Scarborough Teaching Hospitals NHS Foundation Trust

Patient Pathway Tracker

This job is now closed

Job summary

We are looking for people to join our RTT Pathway Team, to track patients across their Referral To Treatment pathway and ensure potential breaches of waiting time targets are avoided or escalated to the relevant manager.

We are a small, supportive team, well suited to flexible working with the opportunity to be based at home if desired. Full training will be provided, and you will gain a wide breadth of knowledge making it an ideal place to begin or build upon a career within the NHS. The post is for up to 37.5 hours per week, Monday to Friday, but we are happy to consider part time or job share hours.

To be short-listed for this role, you will be expected to show the skills demonstrated on the person specification, evidenced by succinct examples and clear written communication.

Previous applicants need not apply

Please note that this vacancy may be availableon a smaller number of hours than advertised. If you would be interested in applying on a part time basis, we would encourage you to contact the appointing manager to enquire further.

Main duties of the job

When a patient is referred by their GP, Dentist or other healthcare professional to a Consultant-led service, they have the legal right to begin treatment within 18 weeks from the date that the referral was received by the provider. This is known as the 18 Week Referral to Treatment (RTT) target.

The main focus of the post holder's role will be to proactively manage and track the progress of referrals to ensure that each stage of the patient pathway is fully planned and booked, whilst working with colleagues across the Trust to ensure wait time targets are achieved.

The successful candidate will need to be organised, with excellent attention to detail, and show an ability to work independently whilst prioritising their workload. You should have a basic understanding of the 18 Week RTT target as well as awareness of other national targets. You will need to become proficient in use of the Trust's Patient Administration System (CPD), we will offer the successful candidate full training on appointment.

The base for the post holder will be York but they will support colleagues across all Trust sites. There is a choice of being based on site at Park House next to York Hospital, working remotely at home, or a combination of the two. Ideally the post holder would attend Park House for an initial period of face to face training, though if this was an issue we would encourage you to contact the appointing manager to enquire whether alternative arrangements could be accommodated.

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of provider

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

The NHS Staff Council has accepted the pay offer made by the government for Agenda for Change staff in England, which you will see is reflected on the salary for this role. Thenew salary rates for this year(2023/24)willtake effect from 1 April 2023. Eligible staff can expect to receive the additional 2022/23 payment and the new 2023/24 pay rates (including back pay to 1 April) as part of their pay in June.

Date posted

12 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

419-5260207-PPT-O

Job locations

York Hospital

Wigginton Road

York

YO31 8HE

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves, and everyone else.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves, and everyone else.

Person Specification

Qualifications

Essential

Educated to A level standard or equivalent relevant experience
Knowledge of the 18 week target

Experience

Essential

Basic experience of working with information.
Good verbal and written communication skills
Experienced in handling difficult situations effectively

Desirable

Basic knowledge of NHS waiting times
Experience of being part of a change management process

Person Specification

Qualifications

Essential

Educated to A level standard or equivalent relevant experience
Knowledge of the 18 week target

Experience

Essential

Basic experience of working with information.
Good verbal and written communication skills
Experienced in handling difficult situations effectively

Desirable

Basic knowledge of NHS waiting times
Experience of being part of a change management process

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)