Bedfordshire Hospitals NHS Foundation Trust

Assistant Audiologist

The closing date is 01 September 2025

Job summary

An exciting opportunity has arisen for this training post with the Luton and Dunstable Audiology team to train to become an Assistant Audiologist.

The post holder is required to undertake a Hospital-funded Hearing Care Assistant course provided via Anglia Ruskin University. The course duration is 9 months and involves University-delivered study, self-directed study and work-based learning. Your competencies will be assessed by multiple choice examination, a portfolio, and a final practical exam. Once successfully completed, the course opens up potential for career development, including entry eligibility for the FdSc Hearing Aid Audiology course.

Main duties of the job

Provide a patient-focused Hearing Aid Maintenance and Repair Service.

Responsible for scheduling and booking Audiology appointments (mainly Paediatric bookings).

Undertake second tester role in Paediatric Audiology clinics (training provided).

Undertake not masked audiometry under indirect supervision.

Assist with monitoring stock levels, ordering stock, receiving stock and maintaining associated records. To include use of the Trust's electronic procurement system to place orders for all items and services utilised by the department.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

418-ASS4958-VR

Job locations

Luton and Dunstable

Lewsey Road

Luton

LU4 0DZ


Job description

Job responsibilities

To undertake hearing aid repair and maintenance clinics, including:

Servicing/replacement/repair of all models of hearing instruments and devices supplied by the department,

Servicing and/or replacement of parts and accessories for thin tube fittings,

Modification/replacement of earmoulds, including taking earmould impressions,

Advice and sign-posting to appropriate associated services and agencies.

Undertake otoscopy to ascertain if patients require ear clearance and / or identify issues that may require second opinion or onward referral.

Responsible for Audiologys appointment booking system (mainly Paediatric Clinic bookings), taking into account priority lists and waiting time targets. To closely monitor waiting times and notify of impending target breaches and booking trends.

Check, prioritise and register referrals onto the Patient Management System.

Undertake a second tester role in Paediatric Audiology clinics.

Participate in the diagnostic Audiology service by undertaking routine not-masked audiometry for non-complex patients.

Liaise with Education teams via email, dealing with enquiries, printing and distributing reports as necessary.

Distribute clinical reports to relevant professionals.

Assist with monitoring stock levels, ordering stock, receiving stock and maintaining associated records. This will require use of the Trusts electronic procurement system to place orders for all items and services utilised by the department. To maintain a tidy and ordered stock room.

Provide administrative and clerical support to the department, and some Reception cover during periods of annual leave and sickness, sometimes at very short notice.

Participation in the Departments professional, clinical and statutory training, including the training of students.

Undertake any other ad hoc duties commensurate with the grade of this post.

Ad hoc organisational & support tasks:

To maintain Department records including Auditbase entries and stock control systems.

To participate in the services administrative and clerical support systems, including activities such as opening and dealing with post, sending and receiving earmoulds, collation and filing of letters/documents, dealing with telephone queries and the departmental answerphone system, and other ad hoc duties as the service requires.

Job description

Job responsibilities

To undertake hearing aid repair and maintenance clinics, including:

Servicing/replacement/repair of all models of hearing instruments and devices supplied by the department,

Servicing and/or replacement of parts and accessories for thin tube fittings,

Modification/replacement of earmoulds, including taking earmould impressions,

Advice and sign-posting to appropriate associated services and agencies.

Undertake otoscopy to ascertain if patients require ear clearance and / or identify issues that may require second opinion or onward referral.

Responsible for Audiologys appointment booking system (mainly Paediatric Clinic bookings), taking into account priority lists and waiting time targets. To closely monitor waiting times and notify of impending target breaches and booking trends.

Check, prioritise and register referrals onto the Patient Management System.

Undertake a second tester role in Paediatric Audiology clinics.

Participate in the diagnostic Audiology service by undertaking routine not-masked audiometry for non-complex patients.

Liaise with Education teams via email, dealing with enquiries, printing and distributing reports as necessary.

Distribute clinical reports to relevant professionals.

Assist with monitoring stock levels, ordering stock, receiving stock and maintaining associated records. This will require use of the Trusts electronic procurement system to place orders for all items and services utilised by the department. To maintain a tidy and ordered stock room.

Provide administrative and clerical support to the department, and some Reception cover during periods of annual leave and sickness, sometimes at very short notice.

Participation in the Departments professional, clinical and statutory training, including the training of students.

Undertake any other ad hoc duties commensurate with the grade of this post.

Ad hoc organisational & support tasks:

To maintain Department records including Auditbase entries and stock control systems.

To participate in the services administrative and clerical support systems, including activities such as opening and dealing with post, sending and receiving earmoulds, collation and filing of letters/documents, dealing with telephone queries and the departmental answerphone system, and other ad hoc duties as the service requires.

Person Specification

Qualifications

Essential

  • oPass at Grade C or Level 4 and above in subjects at GCSE level or equivalent including Maths, English and a Science

Desirable

  • oDeaf awareness training
  • oBSA accredited otoscopy and aural impressions taking course

Experience

Essential

  • oAbility to communicate effectively with the hearing impaired, their families and care-givers
  • oAbility to work independently and as part of a team

Desirable

  • oExperience repairing, programming hearing aids
  • oTelephone answering skills

Knowledge

Essential

  • oStrong computer skills
  • oKnowledge of confidentiality issues

Personal skills

Essential

  • Good time management
  • oGood communication skills both verbally and in writing
  • oMethodical and flexible

Desirable

  • oConflict management course
Person Specification

Qualifications

Essential

  • oPass at Grade C or Level 4 and above in subjects at GCSE level or equivalent including Maths, English and a Science

Desirable

  • oDeaf awareness training
  • oBSA accredited otoscopy and aural impressions taking course

Experience

Essential

  • oAbility to communicate effectively with the hearing impaired, their families and care-givers
  • oAbility to work independently and as part of a team

Desirable

  • oExperience repairing, programming hearing aids
  • oTelephone answering skills

Knowledge

Essential

  • oStrong computer skills
  • oKnowledge of confidentiality issues

Personal skills

Essential

  • Good time management
  • oGood communication skills both verbally and in writing
  • oMethodical and flexible

Desirable

  • oConflict management course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable

Lewsey Road

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable

Lewsey Road

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

General Manager for ENT, Audiology and OMFS

Alison Rance

alison.rance@bedsft.nhs.uk

07504339701

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

418-ASS4958-VR

Job locations

Luton and Dunstable

Lewsey Road

Luton

LU4 0DZ


Supporting documents

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