Job summary
An exciting opportunity has arisen for an Audio Typist/ Secretarial Support to join the Oral and Maxillofacial Unit at Bedford Hospital. The role will involve working within a friendly and welcoming multidisciplinary team.
We are looking for an individual who is motivated and can use their own initiative. It is important that you are adaptable and enjoy working as part of a diverse team, as well as having the ability to work independently. It is equally important and essential to the role that courtesy, tact and diplomacy is maintained at all times, towards all staff and patients.
If you feel you possess the desired qualities then you will be a happy addition to our team.
Main duties of the job
The main tasks will be to complete Audio Typing for clinics using digital dictation. It is essential that clinical letters are completed within the appropriate time frames, with accuracy and efficiency.
You will also provide administration support services to the team, to include managing incoming and outgoing post, referrals and other related admin tasks.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
- To prioritise and efficiently organise own workload on a daily basis to ensure all tasks are completed in a timely manner.
- To provide a complete administrative service including scanning to Medi-viewer, opening and distributing post and any other administrative task within reasonable limits.
- To provide audio typing of clinical letters and have knowledge of medical terminology.
- To be responsible for providing and receiving patient information, including results of investigations, maintaining tact and diplomacy at all times with due regard to confidentiality.
- Answer telephone enquiries - e.g. from GPs, patients, relatives etc. in a courteous and diplomatic manner, using judgement to establish priority and course of action.
- To liaise and maintain close working relationships with other administrators, wards, departments and community based health services to ensure and smooth and efficient service.
- To adhere to Trust policies and procedures.
Job description
Job responsibilities
- To prioritise and efficiently organise own workload on a daily basis to ensure all tasks are completed in a timely manner.
- To provide a complete administrative service including scanning to Medi-viewer, opening and distributing post and any other administrative task within reasonable limits.
- To provide audio typing of clinical letters and have knowledge of medical terminology.
- To be responsible for providing and receiving patient information, including results of investigations, maintaining tact and diplomacy at all times with due regard to confidentiality.
- Answer telephone enquiries - e.g. from GPs, patients, relatives etc. in a courteous and diplomatic manner, using judgement to establish priority and course of action.
- To liaise and maintain close working relationships with other administrators, wards, departments and community based health services to ensure and smooth and efficient service.
- To adhere to Trust policies and procedures.
Person Specification
Qualifications
Essential
- Good Standard of General Education
- ECDL qualification or equivalent
Desirable
- Medical Terminology Qualification
- Business Admin or Customer Services NVQ
- RSA Typing Qualification or equivalent
Experience
Essential
- Experience of meeting deadlines involving high volumes of data within strict/tight timeframes.
- Experience of working within a team and independently.
- Microsoft Packages
Desirable
- Previous Experience of working within the NHS.
Knowledge
Essential
- Understanding of the need of confidentiality awareness at all times.
- Understanding of the importance of accuracy in a data collection.
Desirable
- Knowledge of 18week and Cancer Pathways
Person Specification
Qualifications
Essential
- Good Standard of General Education
- ECDL qualification or equivalent
Desirable
- Medical Terminology Qualification
- Business Admin or Customer Services NVQ
- RSA Typing Qualification or equivalent
Experience
Essential
- Experience of meeting deadlines involving high volumes of data within strict/tight timeframes.
- Experience of working within a team and independently.
- Microsoft Packages
Desirable
- Previous Experience of working within the NHS.
Knowledge
Essential
- Understanding of the need of confidentiality awareness at all times.
- Understanding of the importance of accuracy in a data collection.
Desirable
- Knowledge of 18week and Cancer Pathways
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
