Bedfordshire Hospitals NHS Foundation Trust

Bank Clinical Support Worker (Luton and Dunstable)

This job is now closed

Job summary

We are looking for enthusiastic, compassionate and motivated individuals who are committed to delivering a high standard of patient care on our busy but friendly wards. As a clinical support worker you will be a valued member of the team and support our nurses to look after our patients. You will be involved in a variety of duties such as bathing, toileting and the monitoring of patient observations.

If you are able to show empathy and understanding whilst maintaining patient's self-respect and dignity, we would like to hear from you. You will be given the opportunity to gain the knowledge and skills to perform the care under the supervision of our qualified nurses.

Please note - If successful, you would be required to attend a one week Induction which will run from Monday 5th May 2025 to Friday 9th May 2025.

Main duties of the job

To assist in the delivery of patient/client care and participate in the safe and effective management of the nursing services under the supervision of registered nurses and midwives.

The Clinical Support Worker (CSW) will contribute in a variety of activities of patient/client care to the level of experience and assessed competence that he/she has acquired.

The service users come from a variety of cultural backgrounds and the Clinical Support Worker must be able to communicate effectively.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across

Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Date posted

17 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 a year Pro Rata (Paid hourly)

Contract

Bank

Working pattern

Flexible working

Reference number

418-CSW7548-DC

Job locations

Luton amd Dunstable Hopsital

Lewsey Road

Luton

LU4 0DZ

Job description

Job responsibilities

KEY RESPONSIBILITIES

You will at all times work under the supervision of the RegisteredNurse in charge of the shift and will be accountable to the Registered Nurse you are working with and to the Senior Sister/Charge Nurse of the ward/department.

You will work to the level of your experience, assessed competence and skills acquired within the post.

You will require immediate and direct supervision in areas of unfamiliar work. You should not undertake any task that you are unfamiliar with.

Recognise and maintain confidentiality of information relating to patients/clients and their records.

Ensure clarity in communicating with patients/clients and their relatives as well as other team members and in answering questions within the sphere of ones own knowledge. Report changes in patients condition to the registered nurse on duty and participate in shift hand over to ensure effective continuity of care.

Contribute to the ongoing support of patients/clients and others significant to them, enabling patients/clients to maintain their interests, identity and emotional well-being.

Welcome patients/clients, their families and other visitors to the ward/department. Introduce them to the facilities and services provided.

Answer the telephone on a clear, friendly, helpful and professional manner. Take any messages accurately and refer to a registered nurseas necessary.

Demonstrate a caring approach to patients/clients, their families and visitors and to have good verbal and non-verbal communication skills.

Assist with admitting, discharging, transferring and escorting patients and clients in line with Trust policies, e.g. escort guidelines.

Once training and assessment of competence is obtained carrying out tasks and planned care as designated by a registered nurse, e.g. baseline observations, bathing and toileting.

Contribute to the promotion of equality for all individuals by supporting anti-discriminatory practice, patient/client choice and acknowledging individuals personal beliefs and identity.

Maintain personal and organizational standards of health, safety and security, e.g. following the uniform policy.

Appropriately respond in the event of a health/clinical emergency e.g. cardiac arrest.

Manage his/her time effectively and perform allocated tasks within a reasonable time frame, knowing when to seek support, assistance and advice from other team members.

Undertake general clerical duties that may be associated with the smooth running of the ward/department/area. This will include data entry following training.

Assist in the maintenance of ward/department equipment and stock levels, e.g. equipment, linen, catering supplies, HSDU, etc.

Identify and report any untoward incident/accident, problem and risk as soon as possible to the nurse in charge.

Participate as a member of the team in fulfilling ward/departmental administrative, clerical and housekeeping duties as designated by the ward sister, e.g. booking transport, appointments, maintaining patients records, requisitions etc.

Participate, with all team members, in maintaining and monitoring standards and assisting with audits. Help to identify potential improvements within the environment.

Contribute to the team as an active member, always demonstrating a flexible and co-operative approach.

Maintain high standards of care ensuring that all procedures and guidelines are followed.

Following training and assessment of competence undertake practical tasks as designated by a registered nurse. With your mentor, you will be required to complete individual Skills profile.

Understand own limitations and know where to find advice and assistance.

Be self motivated and seek ways to flexibly extend own knowledge skills.

With assistance identify own training needs and limitations and actively participate with training and attend relevant training sessions.