Job summary
The Trust is pleased to have been awarded 12 months NHS England funding to support the development and coordination of a Straight to Test (STT) pathway within Vascular Surgery. This pathway will support patients in progressing from referral to treatment more quickly, and will improve efficiency within the service.
The post holder will be expected to undertake a wide range of duties to support the clinical and management team on the strategic and operational implementation of STT within Vascular. The role will be required to work across both the L&D and Bedford Hospital sites utilising knowledge of outpatient pathways and/or Vascular Surgery to implement a custom-made STT pathway for vascular patients.
The post holder will be instrumental in the smooth running of the strategic and transformational plans in relation to the administrative elements of the Vascular Transition Planning Programme with STT being a key element of the future pathway design of Vascular Surgery.
Main duties of the job
- To work alongside the Service Manager and Transition Planning Group to coordinate cross-site STT development within the Vascular Service. This will involve project plan development, minute taking of meetings, action log coordination, capacity and space utilisation data analysis, patient and staff engagement and administrative support provision. This will require the post holder to use knowledge of NHS processes (and Vascular knowledge if held) to engage with relevant stakeholders within the organisation and partner organisations.
- To work alongside the Outpatients Department, Imaging teams and Vascular Service Manager to facilitate sharing of best practice between Bedford and L&D Hospitals, ensuring templates are developed and systems / information is integrated effectively. The post holder will be required to utilise persuasion and influencing skills to ensure that all parties are agreed on the principles of STT within vascular and are motivated to support in implementation.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received.
All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required.
Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
- To work alongside the Service Manager and Transition Planning Group to coordinate cross-site STT development within the Vascular Service. This will involve project plan development, minute taking of meetings, action log coordination, capacity and space utilisation data analysis, patient and staff engagement and administrative support provision. This will require the post holder to use knowledge of NHS processes (and Vascular knowledge if held) to engage with relevant stakeholders within the organisation and partner organisations.
- To work alongside the Outpatients Department, Imaging teams and Vascular Service Manager to facilitate sharing of best practice between Bedford and L&D Hospitals, ensuring templates are developed and systems / information is integrated effectively. The post holder will be required to utilise persuasion and influencing skills to ensure that all parties are agreed on the principles of STT within vascular and are motivated to support in implementation.
- To work alongside the Service Manager to identify service improvement opportunities using their analytical skills and develop project plans for the implementation of change.
- To attend relevant departmental meetings and present / providing training to clinicians and administrators within the department on STT where required.
- To ensure that Vascular imaging clinics are running efficiently and effectively by working with the administrative team and Outpatient/Radiology teams to maximise utilisation. To support with developing and improving clinic pathways to improve the patient and staff experience.
- To identify opportunities for improvement of administrative processes and work with the Service Manager to implement changes.
- To carry out any reasonable work requests to meet the needs of the service.
Job description
Job responsibilities
- To work alongside the Service Manager and Transition Planning Group to coordinate cross-site STT development within the Vascular Service. This will involve project plan development, minute taking of meetings, action log coordination, capacity and space utilisation data analysis, patient and staff engagement and administrative support provision. This will require the post holder to use knowledge of NHS processes (and Vascular knowledge if held) to engage with relevant stakeholders within the organisation and partner organisations.
- To work alongside the Outpatients Department, Imaging teams and Vascular Service Manager to facilitate sharing of best practice between Bedford and L&D Hospitals, ensuring templates are developed and systems / information is integrated effectively. The post holder will be required to utilise persuasion and influencing skills to ensure that all parties are agreed on the principles of STT within vascular and are motivated to support in implementation.
- To work alongside the Service Manager to identify service improvement opportunities using their analytical skills and develop project plans for the implementation of change.
- To attend relevant departmental meetings and present / providing training to clinicians and administrators within the department on STT where required.
- To ensure that Vascular imaging clinics are running efficiently and effectively by working with the administrative team and Outpatient/Radiology teams to maximise utilisation. To support with developing and improving clinic pathways to improve the patient and staff experience.
- To identify opportunities for improvement of administrative processes and work with the Service Manager to implement changes.
- To carry out any reasonable work requests to meet the needs of the service.
Person Specification
Experience
Essential
- Experience of working within an Administrative role within projects.
- Experience of working as a part of a team and on own initiative.
- Experience of dealing with highly sensitive and complex information.
- NHS experience - Medical Secretary & Administration Experience.
Desirable
- Project management experience
- Minute-taking
- Vascular Surgery Admin experience.
Knowledge
Essential
- Knowledge of project management acquired through diploma or equivalent experience
- Degree level knowledge in business administration (acquired through formal study or experience)
- Working knowledge of NHS IT systems including IPM, ICE and Bighand.
- Knowledge of patient pathway targets and workflows (including Referral to Treatment knowledge)
- Knowledge and use of Microsoft software including Office, Word, Excel and PowerPoint.
- Understanding of data protection, confidentiality and record keeping requirements with the NHS.
- Medical Terminology.
Desirable
- Vascular surgery knowledge (procedures, pathways etc.)
- Knowledge of STT pathways
Personal Skills
Essential
- Excellent verbal and written communication skills - ability to deal with people at all levels using tact, diplomacy and understanding.
- Excellent organisational skills with the ability to work to tight deadlines and with interruptions.
- Excellent decision-making skills.
- Able to demonstrate good persuasion and influencing skills.
- Able to use own judgement and initiative to provide information and support.
- Able to analyse problems and initiate appropriate solutions effectively.
- Ability to draw, analyse and interpret reports from NHS IT systems
- Standard keyboard skills
Personal Characteristics
Essential
- Empathetic, Caring and Understanding Open, Reflective and Warm
- Enthusiastic and Self-Aware
- Creative and Flexible
- Team focussed
- Reliable, Adaptable and Dependable
- Ability to remain calm under pressure
- Ability to travel across hospital sites
Person Specification
Experience
Essential
- Experience of working within an Administrative role within projects.
- Experience of working as a part of a team and on own initiative.
- Experience of dealing with highly sensitive and complex information.
- NHS experience - Medical Secretary & Administration Experience.
Desirable
- Project management experience
- Minute-taking
- Vascular Surgery Admin experience.
Knowledge
Essential
- Knowledge of project management acquired through diploma or equivalent experience
- Degree level knowledge in business administration (acquired through formal study or experience)
- Working knowledge of NHS IT systems including IPM, ICE and Bighand.
- Knowledge of patient pathway targets and workflows (including Referral to Treatment knowledge)
- Knowledge and use of Microsoft software including Office, Word, Excel and PowerPoint.
- Understanding of data protection, confidentiality and record keeping requirements with the NHS.
- Medical Terminology.
Desirable
- Vascular surgery knowledge (procedures, pathways etc.)
- Knowledge of STT pathways
Personal Skills
Essential
- Excellent verbal and written communication skills - ability to deal with people at all levels using tact, diplomacy and understanding.
- Excellent organisational skills with the ability to work to tight deadlines and with interruptions.
- Excellent decision-making skills.
- Able to demonstrate good persuasion and influencing skills.
- Able to use own judgement and initiative to provide information and support.
- Able to analyse problems and initiate appropriate solutions effectively.
- Ability to draw, analyse and interpret reports from NHS IT systems
- Standard keyboard skills
Personal Characteristics
Essential
- Empathetic, Caring and Understanding Open, Reflective and Warm
- Enthusiastic and Self-Aware
- Creative and Flexible
- Team focussed
- Reliable, Adaptable and Dependable
- Ability to remain calm under pressure
- Ability to travel across hospital sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
