Job summary
An exciting opportunity has arisen for an Administrator to join the Fracture Liaison Service. The role will involve working within a friendly and welcoming multidisciplinary team.
We are looking for an individual who is motivated and can use their own initiative. It is however important that you are adaptable and enjoy working as part of a busy team, as well as having the ability to work independently. It is equally important and essential to the role that courtesy, tact and diplomacy is maintained at all times, towards all staff and patients.
If you feel you possess the desired qualities then you will be a happy addition to our team.
Main duties of the job
The main tasks will be to complete audio typing for clinics using digital dictation, maintaining and updating databases, responding to patient queries, and arranging appointments for patients.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received.
All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required.
Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
Please refer to the Job Description attached for more information on the role and main responsibilities.
Job description
Job responsibilities
Please refer to the Job Description attached for more information on the role and main responsibilities.
Person Specification
Qualifications
Essential
- Good standard of general education
- Minimum ECDL qualification or equivalent experience
Desirable
- General administration
- IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Office packages
- Medical terminology qualification
Experience
Essential
- Experience of appointment procedures and processes
- Audiotyping of clinical letters
- Ability to communicate both verbally and in writing routine information
- Use of hospital IPM (PiMS)
Desirable
- Minimum of 2 years NHS experience in clerical role
- General administration experience
Knowledge & Skills
Essential
- Ability to use Microsoft Office packages
- Methodical, organised approach to work, with good attention to detail
- Ability to work under pressure
- Ability to prioritise own workload
- Team focused
- Reliable, adaptable and dependable
Desirable
- Ability to assist both patients and clinical colleagues with non-clinical information relating to appointments
- Enthusiastic and self-aware
- Open/Reflective/Warm
Person Specification
Qualifications
Essential
- Good standard of general education
- Minimum ECDL qualification or equivalent experience
Desirable
- General administration
- IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Office packages
- Medical terminology qualification
Experience
Essential
- Experience of appointment procedures and processes
- Audiotyping of clinical letters
- Ability to communicate both verbally and in writing routine information
- Use of hospital IPM (PiMS)
Desirable
- Minimum of 2 years NHS experience in clerical role
- General administration experience
Knowledge & Skills
Essential
- Ability to use Microsoft Office packages
- Methodical, organised approach to work, with good attention to detail
- Ability to work under pressure
- Ability to prioritise own workload
- Team focused
- Reliable, adaptable and dependable
Desirable
- Ability to assist both patients and clinical colleagues with non-clinical information relating to appointments
- Enthusiastic and self-aware
- Open/Reflective/Warm
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
