Job summary
*PREVIOUS APPLICANTS NEED NOT APPLY*
An exciting opportunity has arisen for an audio typist/administrator to join the team within the busy Oncology department at Bedford Hospital.
Main duties of the job
To provide administrative audio-typing support to the Oncology Secretarial Department, including use of medical terminology and digital dictation systems in the typing of consultant clinic letters.
To provide a courteous and professional service to patients by efficiently managing phone queries and providing administrative support for patients in a busy department.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
- To provide an excellent standard of typing support to the Oncology Department. This may include touch, digital audio and copy typing. The job will require typing and checking of letters at speed from dictation, and other tasks associated with the production and circulation of clinical correspondence.
- To validate dictations to ensure the patient details are correct by cross referencing the profiling window with the dictation.
- To recognise inconsistencies and anomalies within dictations and escalate to the named Author, Medical Secretary or Service Manager if necessary.
- To print completed correspondence and organise letters into envelopes for posting.
- To scan relevant clinical correspondence to the electronic patient records system Mediviewer.
- Undertaking data input duties to ensure computerised records are kept up to date and accurate at all times, including filing and uploading on Mediviewer.
- Checking the secretarial team email and escalating concerns and queries from patients to the appropriate secretary and / or clinician.
- To take minutes for meetings as indicated by the Service Manager and Medical Secretaries.
- To be aware of Departmental Health and Safety requirements.
- To carry out any other reasonable duties as assigned by the Manager commensurate with grade.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
- To provide an excellent standard of typing support to the Oncology Department. This may include touch, digital audio and copy typing. The job will require typing and checking of letters at speed from dictation, and other tasks associated with the production and circulation of clinical correspondence.
- To validate dictations to ensure the patient details are correct by cross referencing the profiling window with the dictation.
- To recognise inconsistencies and anomalies within dictations and escalate to the named Author, Medical Secretary or Service Manager if necessary.
- To print completed correspondence and organise letters into envelopes for posting.
- To scan relevant clinical correspondence to the electronic patient records system Mediviewer.
- Undertaking data input duties to ensure computerised records are kept up to date and accurate at all times, including filing and uploading on Mediviewer.
- Checking the secretarial team email and escalating concerns and queries from patients to the appropriate secretary and / or clinician.
- To take minutes for meetings as indicated by the Service Manager and Medical Secretaries.
- To be aware of Departmental Health and Safety requirements.
- To carry out any other reasonable duties as assigned by the Manager commensurate with grade.
Person Specification
Qualifications
Essential
- General Education to NVQ level II or equivalent
Desirable
- Knowledge of IPM/ICE/Extramed
Experience
Essential
- Working in an administrative role
- Working on your own initiative
- Knowledge/experience of computer systems
Desirable
Knowledge
Essential
- Understanding of the need of confidentiality awareness at all times
Desirable
- Understanding of the NHS and medical terminology
Personal Skills
Essential
- Able to communicate clearly with a wide range of colleagues, both written and verbally
- Displays tact and diplomacy when dealing with colleagues
- Competent in the use of Windows packages to include Word, Excel and Email
- Excellent typing skills touch or copy or audio typing
- Accurate data entry/able to pay attention to detail and accuracy
Other
Essential
- High level of concentration required ensuring accuracy when transcribing, while exposed to frequent interruptions
Person Specification
Qualifications
Essential
- General Education to NVQ level II or equivalent
Desirable
- Knowledge of IPM/ICE/Extramed
Experience
Essential
- Working in an administrative role
- Working on your own initiative
- Knowledge/experience of computer systems
Desirable
Knowledge
Essential
- Understanding of the need of confidentiality awareness at all times
Desirable
- Understanding of the NHS and medical terminology
Personal Skills
Essential
- Able to communicate clearly with a wide range of colleagues, both written and verbally
- Displays tact and diplomacy when dealing with colleagues
- Competent in the use of Windows packages to include Word, Excel and Email
- Excellent typing skills touch or copy or audio typing
- Accurate data entry/able to pay attention to detail and accuracy
Other
Essential
- High level of concentration required ensuring accuracy when transcribing, while exposed to frequent interruptions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
