Job summary
To provide administrative support to the MDT Team, covering MDT meetings, tracking patients through their pathways and ensuring that robust data collection is in place.
Main duties of the job
Patient Navigating:
Prospective and proactive management of the inter-trust cancer pathway, monitoring, reporting and tracking cancer patients, ensuring that the patient's journey is processed in a timely and efficient manner, in line with the nationally agreed pathway and with the Cancer Waiting Times Targets and guidelines.
Resolving delays in the pathway at the earliest opportunity and where this is not possible escalating issues in accordance with Trust and regional procedures to prevent treatment occurring beyond the target timescales.
S/LMDT:
To provide cover as and when required to support MDT meetings.
Co-ordinating and providing administrative cover support to the cancer S/LMDT(s) during periods of annual leave and sickness, ensuring that all relevant paperwork and clinical information is available including case notes, imaging and pathology as necessary. To attend S/MDT'S keeping comprehensive records of attendance, outcomes as discussed.
Ensuring the timely and efficient transfer of patients and information between trusts involved in the patient pathway, adhering to regional and nationally agreed communication pathways and protocols.
Data collection and analysis:
To support the accurate and timely collection of cancer waiting time (CWT) data in accordance with National Cancer Waiting Times Monitoring Dataset guidance and to report at weekly PTL meetings.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
Patient Navigating
1. To navigate patients through their care pathway (Routine, 62 & 31 Day cancer pathways), from point of referral to treatment, in accordance with the pathway steps and timescales agreed regionally/nationally.
2. Using hospital IT systems of reporting including PAS, endoscopy reporting systems, radiology and histology reporting systems, as well as Viper and Mediviewer.
3. To proactively pre-book appointments in accordance with agreed pathways ensuring that wherever possible that patients reach each step in accordance with national pathway timescales.
4. To escalate diagnostic appointments for target patients, (if booked outside the appropriate timescale).
5. To proactively identify and resolve delays at all stages in the patient pathway. Where this is not possible, to follow the escalation procedure and network policy for inter-trust transfers, highlighting any relevant issues to line Management.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
Patient Navigating
1. To navigate patients through their care pathway (Routine, 62 & 31 Day cancer pathways), from point of referral to treatment, in accordance with the pathway steps and timescales agreed regionally/nationally.
2. Using hospital IT systems of reporting including PAS, endoscopy reporting systems, radiology and histology reporting systems, as well as Viper and Mediviewer.
3. To proactively pre-book appointments in accordance with agreed pathways ensuring that wherever possible that patients reach each step in accordance with national pathway timescales.
4. To escalate diagnostic appointments for target patients, (if booked outside the appropriate timescale).
5. To proactively identify and resolve delays at all stages in the patient pathway. Where this is not possible, to follow the escalation procedure and network policy for inter-trust transfers, highlighting any relevant issues to line Management.
Person Specification
Qualifications
Essential
- Good standard of general education
- General administration
- GCSE Math & English (or equivalent)
Desirable
- IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages
Experience
Essential
- NVQ 3 plus experience or equivalent
- Ability to prioritise own workload
- Good time management
- Experience of data collection and analysis
- Good computer skills including use of all Microsoft Office Packages
Desirable
- Minute/note taking
- Shorthand
- Knowledge of other computer software packages
- NHS experience
Knowledge
Essential
- Excellent communication skills (written and oral)
- Able to work on own initiative and as a member of the team
- Ability to work effectively under pressure and meet tight deadlines
- Strong organisational skills
- Analytical skills
- Working knowledge of Databases
- Knowledge of service improvement
- Evidence of good attendance and timekeeping
Desirable
- Knowledge of patient administration system (PAS)
- Knowledge of clinical terminology
- Knowledge of Health Service Circular (HSC) on Cancer performance targets
Person Specification
Qualifications
Essential
- Good standard of general education
- General administration
- GCSE Math & English (or equivalent)
Desirable
- IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages
Experience
Essential
- NVQ 3 plus experience or equivalent
- Ability to prioritise own workload
- Good time management
- Experience of data collection and analysis
- Good computer skills including use of all Microsoft Office Packages
Desirable
- Minute/note taking
- Shorthand
- Knowledge of other computer software packages
- NHS experience
Knowledge
Essential
- Excellent communication skills (written and oral)
- Able to work on own initiative and as a member of the team
- Ability to work effectively under pressure and meet tight deadlines
- Strong organisational skills
- Analytical skills
- Working knowledge of Databases
- Knowledge of service improvement
- Evidence of good attendance and timekeeping
Desirable
- Knowledge of patient administration system (PAS)
- Knowledge of clinical terminology
- Knowledge of Health Service Circular (HSC) on Cancer performance targets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
