Job summary
We are looking to recruit one part time Ward Clerk to join an established team who providequality service delivery for Tavistock Day Surgery/ Elective Admissions Unit.
Previous experienceas aWard Clerk and or inAdministrationis desirable; however, a commitment to work and the ability to learn is more important as a comprehensive training package will be provided.-
To provide a front line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner.
As directed by the ward manager, provide a meet and greet receptionist service to visitors, patients and staff, ward logistics permitting.
A key responsibilityis to ensure the timely and accurate inputting of data on the Patient Information Management Systems to capture the admission, transfer and discharge of patients.
To prioritise, co-ordinate and manage the updating of patients through defined pathways. To enable patients to be appropriately assessed, admitted or discharged from the ward bed state which is maintained at all times.
To be suitable for this post you will need to have excellent communication and interpersonal skills with the ability to work on your own but also as an integral as part of the Tavistock Team. You will need to work well under extreme pressure.
You will need to be able to work to committed timescales and key performance targets.
Basic IT knowledge is desirable for this role and NHS experience would be advantageous.
Main duties of the job
Ensure elective patients havenotes available to the clinical staff the day before admission.
Create admission bundles and electronic event packs, ensuring packs are set up and filed in accordance withelectronic filing policy.
Collate and file patient related paperwork within the patient health record, ensuring the information is filed correctly.
In accordance with data protection and patient confidentiality principles, ensure patient health records are stored and located in a secure area and are not at any time left in a public area.
Ensure patient records/names are not visible/are screened from view to members of the public/visitors during the working day.
Undertake generalduties such as photocopying, laminating, mail, stationary ordering, maintenance requests, ordering of non-clinical equipment and goods are completed as required.
Arrange and document further clinical reviews or book follow-up clinic appointments ensuring the patient is informed, where possible, of the appointment prior to discharge.
Undertake Trust mandatory training andattend appropriate training courses identified by the manager as required
Take or request collection and delivery of urgent specimens or prescriptions from pathology or pharmacy as required.
To assist with the booking of transport for patients on simple pathways (i.e. Pathway 0 or Pathway 1 Restart), as requested.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
- To be responsible and accountable for requesting, sourcing and tracking patient case notes for both inpatients, filing and investigation
- To ensure any elective patients have their notes available to the clinical staff the day before admission.
- To be responsible for the creation of admission bundles and electronic event packs, ensuring packs are set up and filed in accordance with the Trust electronic filing policy.
- Responsible for collating and filing all patient related paperwork within the patient health record (whether paper based or electronic), ensuring the information is filed in accordance with filing guidelines.
- In accordance with data protection and patient confidentiality principles, ensure patient health records are stored and located in a secure area and are not at any time left in a public area. Also to ensure patient records/names are not visible/are screened from view to members of the public/visitors during the working day.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
- To be responsible and accountable for requesting, sourcing and tracking patient case notes for both inpatients, filing and investigation
- To ensure any elective patients have their notes available to the clinical staff the day before admission.
- To be responsible for the creation of admission bundles and electronic event packs, ensuring packs are set up and filed in accordance with the Trust electronic filing policy.
- Responsible for collating and filing all patient related paperwork within the patient health record (whether paper based or electronic), ensuring the information is filed in accordance with filing guidelines.
- In accordance with data protection and patient confidentiality principles, ensure patient health records are stored and located in a secure area and are not at any time left in a public area. Also to ensure patient records/names are not visible/are screened from view to members of the public/visitors during the working day.
Person Specification
Qualifications
Essential
- GCSE English or equivalent
Desirable
- Recognised computer course
Experience
Essential
Desirable
- Previous ward clerk experience
- Knowledge and understanding of systems used in the trust
Knowledge
Essential
- Excellent communication skills (written and verbal)
- Basic IT skills - e.g. PiMS, MS Word, Outlook
Desirable
- Awareness of and ability to effectively manage clinical resources
- Ability to quickly learn new computer systems
Personal Statement
Essential
- Sound organisational and problem solving skills
- Excellent time management skills
- Excellent communication skills
Desirable
- Ability to work under pressure
Other
Essential
- Open/Reflective/Warm
- Enthusiastic and self-aware
- Creative and Flexible
- Team focussed
- Acknowledges own clinical limitations
- Able to work on own initiative
- Demonstrates sensitivity to patient/family needs
- Able to work under pressure and remain calm
- Confident yet approachable
Person Specification
Qualifications
Essential
- GCSE English or equivalent
Desirable
- Recognised computer course
Experience
Essential
Desirable
- Previous ward clerk experience
- Knowledge and understanding of systems used in the trust
Knowledge
Essential
- Excellent communication skills (written and verbal)
- Basic IT skills - e.g. PiMS, MS Word, Outlook
Desirable
- Awareness of and ability to effectively manage clinical resources
- Ability to quickly learn new computer systems
Personal Statement
Essential
- Sound organisational and problem solving skills
- Excellent time management skills
- Excellent communication skills
Desirable
- Ability to work under pressure
Other
Essential
- Open/Reflective/Warm
- Enthusiastic and self-aware
- Creative and Flexible
- Team focussed
- Acknowledges own clinical limitations
- Able to work on own initiative
- Demonstrates sensitivity to patient/family needs
- Able to work under pressure and remain calm
- Confident yet approachable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
