Job summary
The Neurophysiology Department has an exciting new opportunity for someone who enjoys working in a busy environment and organising daily tasks.
If you have excellent organisational and communication skills, enjoy meeting people, can meet challenging deadlines and enjoy achieving on a daily basis, then you could be the person we are looking for.
You will work as part of a team providing front line administration services including welcoming patients and visitors into the department, booking of outpatient and inpatient appointments, keeping patient lists up to date on a daily basis and general office duties.
You will need to have good typing skills, able to formulate and use excel spreadsheets, word and outlook.
Experience of using IPM, ICE and EVOLVE would be an advantage but full training will be given if required.
Main duties of the job
The post-holder will be required to provide a comprehensive secretarial service relating to NHS work for a clinical team in the department in accordance with Trust policies and procedures.
The Medical Secretary provides a link between the trust, the patient and other health care professionals. They will provide a comprehensive, efficient and responsive administration service.
The post holder will have an understanding of the service requirements, and an appreciation of the concerns and queries of patients and carers.
This post requires a self-motivated and professional individual with the confidence and ability to work on their own initiative or as part of a team within standard operating procedures.
For full list of responsibilities please check the Job Description and Person Specification attached.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
For detailed job description and personal specification please see documents attached to this advert
Job description
Job responsibilities
For detailed job description and personal specification please see documents attached to this advert
Person Specification
Qualifications
Essential
- oRSA Level 3 typing/word processing or equivalent qualification or experience
- oSound educational background (4 GCSE's, grade C or above)
Desirable
- NHS IT systems
- oIT qualifications e.g. ECDL
- oMedical Secretary Diploma
- oMedical Terminology
Experience
Essential
- oExperience and knowledge of multi-disciplinary team working
- oSecretarial experience
- oExperience of working with filing systems
- oExperience of good customer or patient care
- oWorking with computer software programmes such as Microsoft Office, e-mail and internet
- oExperience of scheduling/co-ordination activities and/or resources
Desirable
- oMedical secretarial experience
- oPrevious NHS administrative role
- oExperience of working with patients requiring health care
- oExperience with NHS/healthcare software systems
- oExperience of working with confidential material
Skills
Essential
- oDemonstrate good verbal and written communication skills with team/clients/relatives, using tact when required
- oAbility to deal with conflict
- oGood Time management skills
- oFlexibility and able to adapt to change
- oAble to work as part of a team
- oHigh level of initiative
Desirable
- oEvidence of ongoing personal development and willingness to further progress ( knowledge and skills framework and continuing personal development
Person Specification
Qualifications
Essential
- oRSA Level 3 typing/word processing or equivalent qualification or experience
- oSound educational background (4 GCSE's, grade C or above)
Desirable
- NHS IT systems
- oIT qualifications e.g. ECDL
- oMedical Secretary Diploma
- oMedical Terminology
Experience
Essential
- oExperience and knowledge of multi-disciplinary team working
- oSecretarial experience
- oExperience of working with filing systems
- oExperience of good customer or patient care
- oWorking with computer software programmes such as Microsoft Office, e-mail and internet
- oExperience of scheduling/co-ordination activities and/or resources
Desirable
- oMedical secretarial experience
- oPrevious NHS administrative role
- oExperience of working with patients requiring health care
- oExperience with NHS/healthcare software systems
- oExperience of working with confidential material
Skills
Essential
- oDemonstrate good verbal and written communication skills with team/clients/relatives, using tact when required
- oAbility to deal with conflict
- oGood Time management skills
- oFlexibility and able to adapt to change
- oAble to work as part of a team
- oHigh level of initiative
Desirable
- oEvidence of ongoing personal development and willingness to further progress ( knowledge and skills framework and continuing personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
