Job summary
Please note: Previous Applicants need not apply
Post holder will undertake a range of tasks ensuring the accurate administration of outpatient bookings. This will include utilising the electronic booking system eRS and effective and efficient management of clinic schedules.
The post holder will be required to work strictly within the Government's Access targets ensuring the accurate administration of patients pathway. Duties will include, managing the collection and input of vital data onto a computerised system and keeping all patient information accurate and up-to-date.
Main duties of the job
Applicants are invited to join a team undertaking a range of tasks ensuring the accurate administration of outpatient bookings. This will include utilising the electronic booking system eRS and effective and efficient management of clinic schedules.
The post holder will be required to work strictly within the Government's Access targets ensuring the accurate administration of patients pathway. Duties will include, managing the collection and input of vital data onto a computerised system and keeping all patient information accurate and up-to-date.
Knowledge of patient record systems/data bases with proven experience, plus previous admin/clerical experience. Ideally you will have a knowledge of the 18 week Referral to Treatment pathway. Applicants should ideally have experience of healthcare services.
Well-developed Interpersonal skills - able to converse in a positive manner at all levels. Be dependable with a flexible attitude to work and able to work on your own initiative. You must possess strong organisational skills, be able to deliver objectives within an agreed timeframe, excellent people and communication skills to maintain effective communication links, and have a flexible approach to the evolving needs of the service. It is essential that you possess excellent keyboard skills and experience of administering data bases.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
Job description
Job responsibilities
You will be required to undertake a range of tasks ensuring the accurate administration of outpatient bookings. This will include utilising the electronic booking system eRS and effective and efficient management of clinic schedules.
The post holder will be required to work strictly within the Governments Access targets ensuring the accurate administration of patients pathway. Duties will include, managing the collection and input of vital data onto a computerised system and keeping all patient information accurate and up-to-date.
Knowledge of patient record systems/data bases with proven experience, plus previous admin/clerical experience. Ideally you will have a knowledge of the 18 week Referral to Treatment pathway. Applicants should ideally have experience of healthcare services.
Well-developed Interpersonal skills able to converse in a positive manner at all levels. Be dependable with a flexible attitude to work and able to work on your own initiative. You must possess strong organisational skills, be able to deliver objectives within an agreed timeframe, excellent people and communication skills to maintain effective communication links, and have a flexible approach to the evolving needs of the service. It is essential that you possess excellent keyboard skills and experience of administering data bases.
Job description
Job responsibilities
You will be required to undertake a range of tasks ensuring the accurate administration of outpatient bookings. This will include utilising the electronic booking system eRS and effective and efficient management of clinic schedules.
The post holder will be required to work strictly within the Governments Access targets ensuring the accurate administration of patients pathway. Duties will include, managing the collection and input of vital data onto a computerised system and keeping all patient information accurate and up-to-date.
Knowledge of patient record systems/data bases with proven experience, plus previous admin/clerical experience. Ideally you will have a knowledge of the 18 week Referral to Treatment pathway. Applicants should ideally have experience of healthcare services.
Well-developed Interpersonal skills able to converse in a positive manner at all levels. Be dependable with a flexible attitude to work and able to work on your own initiative. You must possess strong organisational skills, be able to deliver objectives within an agreed timeframe, excellent people and communication skills to maintain effective communication links, and have a flexible approach to the evolving needs of the service. It is essential that you possess excellent keyboard skills and experience of administering data bases.
Person Specification
Other
Essential
- Dependable with a flexible attitude to work
Personal skills
Essential
- Well-developed interpersonal skills - able to converse in a positive manner at all levels
- Ability to adapt to change within working situation
- Ability to prioritise workload and work on own initiative with limited supervision
- Ability to work under pressure and meet deadlines
Desirable
Knowledge
Essential
- Knowledge of record systems/data bases
- Previous database management experience
Desirable
- Awareness of NHS Targets for 18 Weeks
- Working knowledge of Hospital Systems
Qualifications
Essential
- Minimum of 3 GCSE'S, including English and Maths or equivalent
- Good standard of education
Experience
Essential
- Excellent comminucation skills - written and verbal
- Previous admin/clerical experience
- Advanced keyboard skills
- Good organisational skills
- Awareness of confidentiality issues
Desirable
- Previous admin experience
Person Specification
Other
Essential
- Dependable with a flexible attitude to work
Personal skills
Essential
- Well-developed interpersonal skills - able to converse in a positive manner at all levels
- Ability to adapt to change within working situation
- Ability to prioritise workload and work on own initiative with limited supervision
- Ability to work under pressure and meet deadlines
Desirable
Knowledge
Essential
- Knowledge of record systems/data bases
- Previous database management experience
Desirable
- Awareness of NHS Targets for 18 Weeks
- Working knowledge of Hospital Systems
Qualifications
Essential
- Minimum of 3 GCSE'S, including English and Maths or equivalent
- Good standard of education
Experience
Essential
- Excellent comminucation skills - written and verbal
- Previous admin/clerical experience
- Advanced keyboard skills
- Good organisational skills
- Awareness of confidentiality issues
Desirable
- Previous admin experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
