Service Manager

Bedfordshire Hospitals NHS Foundation Trust

This job is now closed

Job summary

PREVIOUS APPLICANTS NEED NOT APPLY

This is an exciting opportunity to work within one of the busiest and fast paced environments within the Trust as Service Manager for Emergency and Acute Medicine at our Bedford or Luton site (to be confirmed). Working as part of a large diverse multidisciplinary team, the successful candidate will be a core member of the operational and tactical team, supporting the delivery of urgent and emergency care across the Emergency Department and Acute wards. There will also be opportunities to work on key service developments and support the development and delivery of strategic plans for the services.

The post holder will work alongside the triumvirate leadership team to support the day to day operational running of the emergency department acute areas, and take a critical role in the development and delivery of service improvements.

The team are seeking a forward thinking, energetic and dynamic person for this role. This is a fantastic opportunity for an aspiring NHS leader to gain invaluable experience and work collaboratively with a range of internal and external stakeholders to improve patient care and experience.

Main duties of the job

The Service Manager for Emergency and Acute clinical service lines has responsibility for managing all aspects of operational delivery within the relevant sub-division of a clinical specialty to agreed quality standards and within the resource and income base available in a large Clinical Specialty.

To ensure that service delivery standards are achieved.

Work collaboratively with the General Manager, Clinical Leads, Matron, other Clinical Services, and other colleagues to ensure that service delivery and improvement plans are developed, implemented and reviewed.

Ensure that financial controls are established and maintained within the scope of the clinical specialty.

Act as a champion for patient safety, operational effectiveness and quality.

Work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.

Lead by example and act at all times as an ambassador for the Trust, championing the Trust's values and upholding the highest standards of behaviour and compassion for all colleagues.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.

Date posted

10 April 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

418-COR0059-SJ

Job locations

Bedford Hospital or Luton and Dunstable Hospital

South Wing, Kempston Road

Bedford

MK42 9DJ

Job description

Job responsibilities

See job description attached for the detailed job description and main responsibilities. The key aspects of this role are leadership, service delivery and improvement, financial and performance management, risk management and governance, workforce management and application of knowledge.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

oEducated to Degree level or equivalent experience
oManagement/leadership qualification or equivalent experience

Desirable

oProject Management Qualification

Experience

Essential

oExperience of working in a management role
oExperience of managing, leading and motivating a team

Knowledge

Essential

oFinancial procedures and a working knowledge of financial processes
oBusiness planning/annual planning
oKnowledge of service improvements/transformation and project management

Desirable

oNHS IT systems

Personal Skills

Essential

oGood analytical and problem solving skills - ability to analyse data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
oStrong communication skills both written and verbal - able to provide and receive complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders

Person Specification

Qualifications

Essential

oEducated to Degree level or equivalent experience
oManagement/leadership qualification or equivalent experience

Desirable

oProject Management Qualification

Experience

Essential

oExperience of working in a management role
oExperience of managing, leading and motivating a team

Knowledge

Essential

oFinancial procedures and a working knowledge of financial processes
oBusiness planning/annual planning
oKnowledge of service improvements/transformation and project management

Desirable

oNHS IT systems

Personal Skills

Essential

oGood analytical and problem solving skills - ability to analyse data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
oStrong communication skills both written and verbal - able to provide and receive complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information