Job summary
A new exciting opportunity has arisen for an outgoing, highly motivated and enthusiastic individual to join the charity team and facilitate the planning and delivery of our work experience and student volunteering programmes
We are recruiting two posts who will form a new team to support the Work Experience Manager & Specialist Volunteer Lead
This is a great opportunity to work as part of an amazing team who between us have a wealth of knowledge and skills that will be used to train and support the right applicant.
Our vision is to support our future workforce and provide students with an opportunity to gain an insight into different areas across our hospital sites. As a primary contact, the post holder must have confidence to communicate with colleagues, students and external organisations at all levels.
Main duties of the job
The post holder will be a first point of contact to both motivate and inspire individuals to pursue careers within healthcare and across our hospital sites. A vital role to manage the work experience waiting list and provide effective support in coordinating the smooth running of the young person programmes on offer across the trust and who will be key to ensuring high quality placement experiences are achieved. The post holder will have excellent interpersonal skills, who is able to proactively build strong relationships with colleagues at all levels which is vital to ensure continuity of placements. A key element of the role will also be to support students taking part in the student volunteering programme by coordinating the recruitment process and supporting the delivery of ward based training
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.
Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
Please review full job description and person specification attached to this advert for full details of the role
Job description
Job responsibilities
Please review full job description and person specification attached to this advert for full details of the role
Person Specification
Education
Essential
- oLevel 6-9 in Numeracy, Literacy/ English Language or equivalent
- oA level or equivalent qualification / experience
Desirable
- oHR / Recruitment qualification
- oMentoring / Coaching qualification
- oSEND qualification
- oDegree
Experience
Essential
- Experience/ Evidence of positive in person engagement with people from a range of backgrounds.
- Minimum of 1 year experience/Evidence of working in administration or office support
- Excellent interpersonal and communication skills through different forums with staff at all levels and external organisations
- Confident public speaking skills
Desirable
- Peer management skills: know how to get the best out of people who may have multiple objectives and tasks that may be different to your own.
- Experience of recruitment processes
- Experience in supporting or running placement programmes
- Experience in working with young persons
- Experience working with volunteers
- Experience in delivering training
- Experience interacting with patients
Knowledge and Skills
Essential
- Fully trained in and with good skill levels in use of all Microsoft Office Applications
- Trained in use of and reporting from a database or another organisation specific database
- Excellent customer service skills
Desirable
- Knowledge/use of Harlequin database
- Knowledge and understanding of individual needs for those undertaking placements
Personal Skills
Essential
- Understanding of the need for confidentiality awareness at all times
- Possess high emotional intelligence and exceptional interpersonal skills: a 'people person
- Motivation to work with and mentor young persons and individuals
- Be able to empathise with people's stated needs and emotional drivers
- Positive and enthusiastic approach to always look for the best outcomes
- Ability to remain calm under pressure and have resilience to deal with stressful and complex situations and resolve these face to face, via telephone or email
- Honest and with a high degree of personal integrity.
- Able to prioritise own work load and work to deadlines
- Ability to work autonomously and as part of a busy team
- Reliable
- Self-aware: know gaps in your own knowledge and skills and not be afraid to ask for assistance
- Well-presented and professional behaviour to maintain a high personal and professional standard that enables effective working relationships with others
- Always keen and able to learn and improve
- Attention to detail as well as ensure accurate record-keeping and follow-up on assigned tasks. Able to be task-oriented but also see the bigger picture
Other
Essential
- Flexibility to cover out of hours to deliver ward based training to include evenings and weekends
- Ability to travel across hospital sites as required
- Access to a car to attend engagement events
Demonstrated Skills
Essential
- Strong Supporting Statement to meet role requirements
Desirable
- Application completed fully
Person Specification
Education
Essential
- oLevel 6-9 in Numeracy, Literacy/ English Language or equivalent
- oA level or equivalent qualification / experience
Desirable
- oHR / Recruitment qualification
- oMentoring / Coaching qualification
- oSEND qualification
- oDegree
Experience
Essential
- Experience/ Evidence of positive in person engagement with people from a range of backgrounds.
- Minimum of 1 year experience/Evidence of working in administration or office support
- Excellent interpersonal and communication skills through different forums with staff at all levels and external organisations
- Confident public speaking skills
Desirable
- Peer management skills: know how to get the best out of people who may have multiple objectives and tasks that may be different to your own.
- Experience of recruitment processes
- Experience in supporting or running placement programmes
- Experience in working with young persons
- Experience working with volunteers
- Experience in delivering training
- Experience interacting with patients
Knowledge and Skills
Essential
- Fully trained in and with good skill levels in use of all Microsoft Office Applications
- Trained in use of and reporting from a database or another organisation specific database
- Excellent customer service skills
Desirable
- Knowledge/use of Harlequin database
- Knowledge and understanding of individual needs for those undertaking placements
Personal Skills
Essential
- Understanding of the need for confidentiality awareness at all times
- Possess high emotional intelligence and exceptional interpersonal skills: a 'people person
- Motivation to work with and mentor young persons and individuals
- Be able to empathise with people's stated needs and emotional drivers
- Positive and enthusiastic approach to always look for the best outcomes
- Ability to remain calm under pressure and have resilience to deal with stressful and complex situations and resolve these face to face, via telephone or email
- Honest and with a high degree of personal integrity.
- Able to prioritise own work load and work to deadlines
- Ability to work autonomously and as part of a busy team
- Reliable
- Self-aware: know gaps in your own knowledge and skills and not be afraid to ask for assistance
- Well-presented and professional behaviour to maintain a high personal and professional standard that enables effective working relationships with others
- Always keen and able to learn and improve
- Attention to detail as well as ensure accurate record-keeping and follow-up on assigned tasks. Able to be task-oriented but also see the bigger picture
Other
Essential
- Flexibility to cover out of hours to deliver ward based training to include evenings and weekends
- Ability to travel across hospital sites as required
- Access to a car to attend engagement events
Demonstrated Skills
Essential
- Strong Supporting Statement to meet role requirements
Desirable
- Application completed fully
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
