Independence Support Worker

Bedfordshire Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

The role of an Independence Support worker encompasses skills of Nursing, Occupational Therapy and Physiotherapy. The aim of the role is to focus on working with patients to maintain their pre-admission mobility, function and well-being. ISWs encourage and facilitate patients to engage in activities such as: transfers, mobility, toileting, eating and drinking, personal care, discussion, orientation and reminiscence. The ISW have their own self-directed case load and are able to select appropriate activities to do with each patient. Support from nursing staff and therapy staff are available for guidance when required.

This is a developmental role, initially a band 2 position rising to band 3 following successful completion of HCA induction, ISW competencies and demonstrating the ability to carry out the role with minimal clinical supervision. In addition to this, ISWs undertake a level 3 NVQ within their first year of employment to expand their knowledge base and support clinical practices. As this is an apprenticeship role, it is important that the candidates are motivated and committed to continuing professional development.

For candidates that do not have GCSE grade C or equivalent if shortlisted for the job role will be asked to attend a functional skills assessment consisting of a Math and English exam that needs to be passed before you can progress to an interview.

Main duties of the job

The independence support worker is a pivotal member of the multidisciplinary team, promoting a reablement and well-being ethos across all medical wards.

The successful appointees will need to have good verbal and non-verbal communication skills and have the ability to adapt to the needs for a fast paced acute setting.

An ISW is expected to manage their own work load, as well as working collaboratively as a team member with the wider multi-disciplinary team when appropriate.

To undertake responsibility for establishing recent baseline function and social history of all patients admitted to the ward and documenting the information.

To ensure clarity of functional baseline is shared with the Multi-Disciplinary Team (MDT), in board rounds and in the medical notes.

To work closely with nursing and therapy staff and to relay all necessary information to allow timely interventions as required.

Once competencies are reached progression from band 2 to 3 will be achieved (signed off by the line manager and head of department)

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.

Date posted

06 January 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

418-DTO4303-SJ

Job locations

Luton and Dunstable Hospital

Luton

LU4 0DZ


Job description

Job responsibilities

KEY RESPONSIBILITIES

Clinical

A highly skilled support worker, assisting qualified therapists and nurses in the assessment, treatment, maintenance, and rehabilitation of patients admitted to the ward, in order to maximise their potential and reduce risk of deconditioning.

To carry out treatment programmes and more general facilitation of independence with personal ADLs on the ward in order to simulate a typical functional day for the patient eg: washing & dressing/toileting/making bed etc).

To be able to identify and extract relevant information accurately from the patients medical notes, admission paperwork, patient and carer information to ensure accuracy of recent functional status.

To inform, as able, patient and family understanding of the ISW role, gain valid informed consent and promote reablement and rehabilitation.

To demonstrate skills that reflect an ability to work within a legal framework, especially in relation to patients who lack capacity to consent to treatment.

To monitor and analyse patients progress and behaviours during and following sessions. This necessitates the ability to record, understand and interpret clinical observations.

Following discussion with a therapist make recommendations to ward staff about physical and functional ability of patients under the post holders care.

Where required, to conduct formal and direct functional assessments with therapy assistants or students, analysing and reporting findings to the relevant therapist.

To maintain up to date, comprehensive and accurate patient treatment/care records.

To conduct clinical care and treatment with respect to individual patients dignity, privacy and cultural needs at all times.

To respect the diversity, values, cultural and religious beliefs of patients/families and to contribute to the provision of a service sensitive to those needs.

To have a sound working knowledge of the MDT and the availability of follow-up services.

Where required, to conduct stair assessments with other therapy assistants or students, analysing and reporting findings to the therapist.

Communication

To use a wide range of verbal and non-verbal communication tools to communicate effectively with patients in order to carry out treatment programmes. This will include patients who may have difficulties in understanding or in communicating. For example, patients may be dysphasic, depressed, confused or do not have English as a first language.

Able to persuade, negotiate and motivate patients to co-operate with their exercise programmes. Use tact and reassurance when dealing with patients, relatives and carers.

To provide and receive complex and/or sensitive information including information regarding progression or limitation to function and/or mobility and changes in social function. To communicate this information in an appropriate and sensitive manner to other physiotherapy staff and MDT members.

To maintain up-to-date, comprehensive and accurate patient records of assessment and treatment interventions in accordance with trust guidelines.

Organisational and Managerial

To plan and prioritise own daily activities (clinical and administrative) in liaison with the therapy and nursing/medical staff. Respond appropriately to changing circumstances that impact on delegated caseload and report back any difficulties to the qualified staff in a timely basis.

To remain flexible and respond to changing situations and priorities within the area and department.

To delegate/discuss division of work/caseload on the ward appropriately to the therapy/nursing assistants and within the scope of competence and to inform the relevant OT/PT/nursing staff of any difficulties or issues.

To advise and demonstrate, specific workplace routines and processes to staff new to the area (in conjunction with senior therapy/nursing staff). For example, locum staff, new rotational staff and students.

To ensure that all patient records are filed accurately in the correct location & in a timely manner.

Record all statistics on a daily basis and collate all relevant worksheets on a weekly basis.

Education and Training

Participate actively in the hospital induction programme and in the departmental local induction.

Be an active member of the in-service training programme by attending and participating in department in-service training sessions, tutorials, individual training sessions, external courses and peer review

Participate in the supervision and training of newly appointed TA/TI/HCAs eg teaching basic elements of patient care, ISW role, manual handling, health and safety policies, and inducting staff into the ward environment.

To attend all agreed trust mandatory training sessions and keep up-to date with e-learning in accordance with the trusts training and appraisal policies.

Quality and Effectiveness

To work within trust-wide clinical guidelines, policies and procedures and also those locally agreed within the ward & therapy department.

To undertake, as directed, the collection of data for use in service audit and research projects.

To assist, through discussions and comments, in the development of appropriate standards, protocols and operational policies.

Professional

To work within the bounds of own competencies and recognise limitations.

To participate in the staff appraisal & supervision framework

To participate in the first 12 to 18 months of training including independent study.

Please see job description and person specification provided. If further information is required, please speak to our contact on advert.

Job description

Job responsibilities

KEY RESPONSIBILITIES

Clinical

A highly skilled support worker, assisting qualified therapists and nurses in the assessment, treatment, maintenance, and rehabilitation of patients admitted to the ward, in order to maximise their potential and reduce risk of deconditioning.

To carry out treatment programmes and more general facilitation of independence with personal ADLs on the ward in order to simulate a typical functional day for the patient eg: washing & dressing/toileting/making bed etc).

To be able to identify and extract relevant information accurately from the patients medical notes, admission paperwork, patient and carer information to ensure accuracy of recent functional status.

To inform, as able, patient and family understanding of the ISW role, gain valid informed consent and promote reablement and rehabilitation.

To demonstrate skills that reflect an ability to work within a legal framework, especially in relation to patients who lack capacity to consent to treatment.

To monitor and analyse patients progress and behaviours during and following sessions. This necessitates the ability to record, understand and interpret clinical observations.

Following discussion with a therapist make recommendations to ward staff about physical and functional ability of patients under the post holders care.

Where required, to conduct formal and direct functional assessments with therapy assistants or students, analysing and reporting findings to the relevant therapist.

To maintain up to date, comprehensive and accurate patient treatment/care records.

To conduct clinical care and treatment with respect to individual patients dignity, privacy and cultural needs at all times.

To respect the diversity, values, cultural and religious beliefs of patients/families and to contribute to the provision of a service sensitive to those needs.

To have a sound working knowledge of the MDT and the availability of follow-up services.

Where required, to conduct stair assessments with other therapy assistants or students, analysing and reporting findings to the therapist.

Communication

To use a wide range of verbal and non-verbal communication tools to communicate effectively with patients in order to carry out treatment programmes. This will include patients who may have difficulties in understanding or in communicating. For example, patients may be dysphasic, depressed, confused or do not have English as a first language.

Able to persuade, negotiate and motivate patients to co-operate with their exercise programmes. Use tact and reassurance when dealing with patients, relatives and carers.

To provide and receive complex and/or sensitive information including information regarding progression or limitation to function and/or mobility and changes in social function. To communicate this information in an appropriate and sensitive manner to other physiotherapy staff and MDT members.

To maintain up-to-date, comprehensive and accurate patient records of assessment and treatment interventions in accordance with trust guidelines.

Organisational and Managerial

To plan and prioritise own daily activities (clinical and administrative) in liaison with the therapy and nursing/medical staff. Respond appropriately to changing circumstances that impact on delegated caseload and report back any difficulties to the qualified staff in a timely basis.

To remain flexible and respond to changing situations and priorities within the area and department.

To delegate/discuss division of work/caseload on the ward appropriately to the therapy/nursing assistants and within the scope of competence and to inform the relevant OT/PT/nursing staff of any difficulties or issues.

To advise and demonstrate, specific workplace routines and processes to staff new to the area (in conjunction with senior therapy/nursing staff). For example, locum staff, new rotational staff and students.

To ensure that all patient records are filed accurately in the correct location & in a timely manner.

Record all statistics on a daily basis and collate all relevant worksheets on a weekly basis.

Education and Training

Participate actively in the hospital induction programme and in the departmental local induction.

Be an active member of the in-service training programme by attending and participating in department in-service training sessions, tutorials, individual training sessions, external courses and peer review

Participate in the supervision and training of newly appointed TA/TI/HCAs eg teaching basic elements of patient care, ISW role, manual handling, health and safety policies, and inducting staff into the ward environment.

To attend all agreed trust mandatory training sessions and keep up-to date with e-learning in accordance with the trusts training and appraisal policies.

Quality and Effectiveness

To work within trust-wide clinical guidelines, policies and procedures and also those locally agreed within the ward & therapy department.

To undertake, as directed, the collection of data for use in service audit and research projects.

To assist, through discussions and comments, in the development of appropriate standards, protocols and operational policies.

Professional

To work within the bounds of own competencies and recognise limitations.

To participate in the staff appraisal & supervision framework

To participate in the first 12 to 18 months of training including independent study.

Please see job description and person specification provided. If further information is required, please speak to our contact on advert.

Person Specification

Qualifications/Training

Essential

  • Education to GCSE standard or equivalent (to include grade C in English)

Desirable

  • NVQ level 3 or equivalent
  • Care Certificate

Experience

Essential

  • Experience in working relationships with people

Desirable

  • Experience as therapy assistant/HCA
  • Experience in health/social/care settings.

skills

Essential

  • Ability /evidence of working in a team
  • Able to work independently.

Desirable

  • Ability to communicate where there may be barriers to understanding
Person Specification

Qualifications/Training

Essential

  • Education to GCSE standard or equivalent (to include grade C in English)

Desirable

  • NVQ level 3 or equivalent
  • Care Certificate

Experience

Essential

  • Experience in working relationships with people

Desirable

  • Experience as therapy assistant/HCA
  • Experience in health/social/care settings.

skills

Essential

  • Ability /evidence of working in a team
  • Able to work independently.

Desirable

  • Ability to communicate where there may be barriers to understanding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable Hospital

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable Hospital

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


For questions about the job, contact:

Team Lead Complex Medicine

Louisa Favell

louisa.favell@ldh.nhs.uk

01582497047

Date posted

06 January 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

418-DTO4303-SJ

Job locations

Luton and Dunstable Hospital

Luton

LU4 0DZ


Supporting documents

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