Service Manager - Clinical Service Line

Bedfordshire Hospitals NHS Foundation Trust

This job is now closed

Job summary

Exciting opportunity to be a hospital service manager in Bedfordshire

Bedfordshire Hospitals NHS FT, incorporating Bedford Hospital and Luton & Dunstable University Hospital are looking to recruit Service Managers for various clinical service lines.

Service Managers for clinical service lines are responsible for ensuring the smooth, every day running of clinical activities on behalf of a group of clinical specialists. We need skilled all-rounders to join our enthusiastic and friendly teams across our two hospital sites; we are looking for excellent communicators and problem solvers with the ability to assess a complex situation and make the right decision.

Service managers are potentially our future senior leaders. As a service manager you will join a team that is proud to work for the NHS and honoured to serve our patients and local community, working in a stimulating, fast-moving and extremely rewarding environment.

If you have current experience of leading a team and a proven ability to think on your feet, then please apply. We would welcome applicants who are keen to support cross-site roles, but may also have opportunities at either our Luton & Dunstable Hospital Site or our Bedford Hospital Site, so please indicate on your application if you are only interested in roles at one of the sites. We are in need of service manager support in a number of clinical services and our aim is to match individuals to the teams that they will be most successful in.

Main duties of the job

The Service Manager has responsibility for managing all aspects of operational delivery within the relevant sub-division of a clinical specialty, ensuring that service delivery standards are achieved.

The postholder will work collaboratively with the General Manager, Clinical Leads, Matron and other clinical services to ensure that service delivery and improvement plans are developed, implemented and reviewed.

Ensure that financial controls are established and maintained with the scope of the clinical specialty.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites will be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

Date posted

28 November 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

418-CORP8544-EH

Job locations

Cross site - Luton and Bedford

Lewsey Road

Luton

LU4 0DZ

Job description

Job responsibilities

Provide visible operational leadership to the relevant clinical specialty and promote continual improvement in quality, performance and delivery of Trust objectives.

Lead, line manage and motivate staff within the relevant clinical specialty to deliver services (meeting the needs of patients).

Continually analyse service performance data against regional and national data and develop service improvement plans. Implement patient pathways and make progress towards achievement of wait time standards. Create formal reports to be shared Trust wide and with external partners.

Operate as accountable budget holder for the relevant clinical speciality budget.

Lead investigations and reviews of incidents and potential performance issues in line with Trust policy.

Detailed responsibilities included in job description.

Job description

Job responsibilities

Provide visible operational leadership to the relevant clinical specialty and promote continual improvement in quality, performance and delivery of Trust objectives.

Lead, line manage and motivate staff within the relevant clinical specialty to deliver services (meeting the needs of patients).

Operate as accountable budget holder for the relevant clinical speciality budget.

Lead investigations and reviews of incidents and potential performance issues in line with Trust policy.

Detailed responsibilities included in job description.

Person Specification

Qualifications

Essential

Educated to degree level or equivalent level of experience
Management/leadership qualification or equivalent experience

Experience

Essential

Experience of operational service management
Experience of working on projects

Desirable

Experience within an Acute NHS Trust clinical service at supervisory or above level

Knowledge

Essential

Financial and business planning knowledge
Evidence of knowledge of service improvement and transformation methodologies

Desirable

Knowledge of NHS Access Standards and operational targets

Personal Skills

Essential

Good analytical and problem solving skills
Strong written and verbal communication skills

Person Specification

Qualifications

Essential

Educated to degree level or equivalent level of experience
Management/leadership qualification or equivalent experience

Experience

Essential

Experience of operational service management
Experience of working on projects

Desirable

Experience within an Acute NHS Trust clinical service at supervisory or above level

Knowledge

Essential

Financial and business planning knowledge
Evidence of knowledge of service improvement and transformation methodologies

Desirable

Knowledge of NHS Access Standards and operational targets

Personal Skills

Essential

Good analytical and problem solving skills
Strong written and verbal communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information