Assistant Audiologist

Job description

Job responsibilities

JOB SUMMARY:

The post holder will work as a member of the Audiology Team undertaking both clinical and administrative duties.

KEY RESPONSIBILITIES:

1. Undertake telephone interviews with patients to review progress with recently fitted hearing aid(s), maintaining appropriate records, and making required entries onto the departments patient management system.
2. Undertake hearing aid maintenance clinics including taking aural impressions.
3. Provide administrative and clerical support to the department, and some Reception cover.
4. Undertake pre-arranged telephone interviews with consented patients using a standard interview format and outcome questionnaire. Select appropriate outcome decision for each patient (discharge, review by telephone again, refer for Third Sector support, or book for Audiologist review).
5. Following telephone interviews, make appropriate entries against individual patient records on the departments patient management system, Auditbase.
6. Make appropriate entries onto Auditbase for patients who fail to answer the phone for their interview. Rebook or discharge patient, following departmental protocol.
7. Maintain statistical data relating to the telephone follow-up service, sufficient to allow reporting and monitoring.
8. To undertake hearing aid repair clinics, including:

Servicing/replacement/repair of all models of hearing instruments and devices supplied by the department,

Servicing and/or replacement of and parts and accessories for thin tube fittings,

Modification/replacement of earmoulds, including taking earmould impressions,

Advice and sign-posting to appropriate associated services and agencies.

9 .Participate in the departments diagnostic service to include not-masked audiometry and tympanometry

1. Responsible for the Adult appointment booking system, taking into account priority lists and waiting time targets. To closely monitor waiting times and notify of impending target breaches and booking trends.
2. Participate in stage A equipment checks for Adult and Paediatric Audiology service.
3. Undertake otoscopy to ascertain if patients require ear clearance.
4. To cover for Reception staff during periods of annual leave and sickness, sometimes at very short notice
5. Participation in the Departments professional, clinical and statutory training, including the training of students.

15.Responsible for management of the departments stock and procurement systems including monitoring stock levels, completing monthly stock orders and ad hoc orders, maintenance of records, and tidy and safe storage of stock.

1. Undertake any other ad hoc duties commensurate with the grade of this post.

Ad hoc organisational & support tasks:

1. To maintain Department records including PMS entries, stock control systems, equipment calibration and service records.
2. Participate in monthly statistical collections (Room Monitoring checks, etc.).
3. To participate in the administrative and clerical support requirements of the service, including activities such as checking, prioritising and registering referrals onto the Patient Management System, opening and dealing with post, sending and receiving earmoulds, collation and filing of letters/documents, dealing with telephone queries and the departmental answerphone system, and other ad hoc duties as the service requires.
4. Assist in the tracking of hospital records in and out of the department, including collecting hospital records from collection point, if required.

.

VARIATION

This job description will be subject to review from time to time. Any amendments will be made in consultation with the post holder.

GENERAL:

To comply at all times with any regulations issued by the Trust, especially those governing Health and Safety at work and to ensure that any defects which may affect safety at work are brought to the attention of the appropriate manager.

It is the responsibility of all staff to minimise the Trust's environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

This job description reflects the present requirements and objectives of the post. As the duties of the post change and develop, the job description will be reviewed and will be subject to amendment, in consultation with the post holder.

You are required to disclose any additional

Person Specification

Essential person Spec

Essential

• Achieved Grade
• GCSE Science Maths English

Desirable

• IT experience

Desirable

Essential

• Ability to communicate effectively with the hearing impaired, their family and care givers. Ability to work independently and as part of a team

Desirable

• Previous experience working in a hospital or care service environment

Essential

Essential

• Ability to communicate effectively with the hearing impaired, their family and care givers.

Desirable

• Experience working with hearing impaired

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable NHS Trust

Lewsey Rd Luton

Luton

LU4 0DZ

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)