Clinical Safety Team Data Administrator

Job description

Job responsibilities

Information collation and analysis

1. Routinely collect and collate information on a daily basis using a range of clinical patient information systems and audits (including patient experience, patient safety and clinical outcomes)
2. Liaise with a range of clinical and support staff to gather and communicate clinical information
3. To be responsible for ensuring that regular information and Data Quality reports are created and updated as per agreed timescales, ensuring that any Data Quality issues or abnormalities identified are highlighted as required
4. Routine requirement to manipulate data in an intuitive manner that supports use of the data by the Clinical Safety team and other clinical members of staff
5. Co-ordinating the provision of data, analysis, dashboards and performance reports including the integration of clinical and other information used to monitor quality improvement and performance indicators that underpin the Trusts quality and safety agenda
6. Prepare reports for clinical service lines using patient safety and quality improvement metrics to support quality improvement activity
7. Required to maintain knowledge across a wide range of information standards/technologies and skills and utilise that knowledge to advise on data collection/reporting processes within own area of expertise
8. Responsible for adhering to guidelines and data standards/definition in relation to own area of expertise
9. Undertake analysis of information to ensure consistent and accurate reporting of quality improvement activities
10. Develop expertise in the use of Statistical Process Control charts so that advice to clinical staff on trends and variation can be used reliably to direct quality improvement activity
11. Have relevant data analysis experience and a high level of computer literacy including experience of Microsoft products
12. Developing, completing and ensuring the timely delivery of all agreed routine and statutory reports, producing and maintaining appropriate documentation and procedures for all routine/ regular reporting
13. Access organisation level data from national sites such as NHS Digital upon request to facilitate the patient safety team to benchmark Trust performance
14. Support the team to identify and interpret trends in patient safety and quality data to help them determine key lines of work for the Trust
15. Seek support from the Trusts Information Team to extract data from patient systems for specific purposes, including the creation of specific data sets that can be used to pull reports

Data Quality

1. To undertake audits with regard to Data Quality and share such findings with the team
2. To ensure reports are compared with previous reports and large changes are effectively investigated and corrected prior to initial submission. Ensuring that responses are in an appropriate format for the purpose for which they are required, the data is validated and approved prior to being sent out, deadlines are met and any problems escalated
3. Ensure that information reports prepared for external submissions are free from patient identifiable information
4. To ensure data is accurate and complete by developing validation checks on an on-going basis before data is used for analysis internally or sent outside the organisation
5. Work with users to resolve data quality issues
6. Interpret incomplete, inaccurate, and sometimes conflicting data from a variety of sources
7. Resolve issues around corrupt data, investigating and correcting where necessary

Administration

1. Take and transcribe minutes of meetings for the clinical safety team, prioritising those supporting CQUIN projects
2. Maintain action logs for clinical safety and improvement projects and take responsibility for updating and managing them under the direction of the senior team members
3. Under the direction of the senior team members, organise meetings, events such as workshops and roadshows for clinical safety and improvement
4. Under the supervision of senior team members, collate data and action plans for Patient Safety alerts
5. Attend relevant meetings and take follow up action as necessary
6. May hold delegated responsibility for ordering equipment and office supplie

Physical Skills

1. The post holder is required to use a VDU and keyboard for long periods during the working day
2. The post holder will be required to concentrate frequently for prolonged periods when producing, analysing and interpreting data
3. The post holder will be required to concentrate intensely for occasional periods when required to meet deadlines
4. Occasional exposure to distressing circumstances when dealing with information relating to patient safety incidents.

Communication

1. Build strong relationships with Trust staff to support the work of the clinical safety and improvement team
2. To attend relevant service line, project and Data Quality Meetings, actively take part and present data as and when required
3. To present data / information to non-information staff in clear and unambiguous ways
4. To liaise with key staff to ensure that reporting / analysis appropriately supports their review of patient safety and improvement trend
5. Interpret data and convert to usable intelligence, communicate outputs to individuals and large groups where data/information is not the primary skill
6. Present and explain complex information in formats accessible to target audience e.g. clinical staff, Senior Managers, Clinicians, Clerical Support Staff, etc.
7. Liaise with the Trust Information Team on the implementation of the Trust quality schedule and CQUIN requirements using SQL Server reporting toolsets
8. Collate and display data that can be used to create high quality reports and analysis to support the Trusts QI and patient safety work streams
9. Pro-actively support clinical staff by communicating and advising on the use of information to ensure the users have an effective understanding

Educational and Training Responsibilities

1. Be responsible for your own appraisal, identifying performance objectives and any personal development and undertaking appropriate CPD
2. Develop and deliver training in a 1:1 or small groups on the use and management of data
3. Provide 1:1 support to staff in the collection and use of data/information.

Person Specification

Qualifications

Essential

• GCSE or Equivalent
• ECDL or Equivalent
• A Levels / NVQ Level 4 in relevant subject

Desirable

• ITQ level 2

Experience

Essential

• Experience using Microsoft Office package - particularly Word and Excel at an advanced level
• Proven ability to analyse and interpret complicated data and draw conclusions
• Significant experience of working in an NHS Information Services environment
• Experience of using a variety of charts to display information for others to interpret

Desirable

• Experience of trust Clinical systems
• Knowledge and experience of using SQL Server Management Studio
• Experience of working with professional staff in the use of information to improve their services

Knowledge

Essential

• Understand the need of confidentiality at all times
• Strong numeracy and literacy skills
• Strong written and verbal communication skills
• Ability to sanity check data
• Methodical approach and excellent attention to detail

Desirable

• Knowledge of NHS Data Dictionary
• Knowledge of NHS Digital

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)