Job summary
This is an exciting opportunity for a Clinical Support Worker to join the Haematology Team at Bedfordshire Hospital NHS Trust, working on the Bedford site only to cover an 18 month secondment.
The Haematology team are a dynamic and diverse group who are friendly and welcoming to all and they would train, supervise and support the successful candidate throughout.
The role would primarily consist of working together with clinical colleagues to assist with the smooth running of Haematology clinics, undertake phlebotomy and provide assistance within reception.
Main duties of the job
- Assist with the organisation and management of Haematology clinics, including bone marrow biopsies
- Assist within the Haematology blood clinics by undertaking phlebotomy
- Assist in the reception by greeting patients and visitors, orienting them around the department when required
- Ensure effective communication with all staff, patients, and relatives, maintaining confidentiality at all times and based on individual need
- Together with clinical colleagues, deliver person centred care to meet the assessed needs of patients and clients. Always gaining the patient's consent before carrying out the care
- Act as a chaperone for patients when asked to do so, providing emotional support and ensuring safety, privacy and dignity at all times
- Ensure that all relevant information is relayed to nursing or midwifery staff in a timely manner
- Assist in routine clerical duties, such as receiving calls/messages and relaying messages in a timely and appropriate manner, collection of mail and use of electronic patient record system
- At the discretion of the Senior Sister/Charge Nurse participate in training to develop competence specific to the clinical area
- Take clinical specimens on the request of registered staff and send to the laboratory
- Receive, check and unpack deliveries to the unit and report on stock levels
About us
Our Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Travel between hospital sites may be required.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post
Job description
Job responsibilities
- Assist with the organisation and management of Haematology clinics, including bone marrow biopsies
- Assist within the Haematology blood clinics by undertaking phlebotomy
- Assist in the reception by greeting patients and visitors, orienting them around the department when required
- Ensure effective communication with all staff, patients, and relatives, maintaining confidentiality at all times and based on individual need
- Together with clinical colleagues, deliver person centred care to meet the assessed needs of patients and clients. Always gaining the patients consent before carrying out the care
- Act as a chaperone for patients when asked to do so, providing emotional support and ensuring safety, privacy and dignity at all times
- Ensure that all relevant information is relayed to nursing or midwifery staff in a timely manner
- Assist in routine clerical duties, such as receiving calls/messages and relaying messages in a timely and appropriate manner, collection of mail and use of electronic patient record system
- At the discretion of the Senior Sister/Charge Nurse participate in training to develop competence specific to the clinical area
- Take clinical specimens on the request of registered staff and send to the laboratory
- Receive, check and unpack deliveries to the unit and report on stock levels
As part of our continued response to COVID19 the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (the 2014 Regulations) was updated and approved by Parliament. This meant that full COVID19 vaccination would become a condition of employment in all NHS roles which have face-to-face contact with patients and service users from1 April 2022unless exempt.
The Government subsequently announced that, given the changes to the Omicron variant, they believe it is no longer proportionate to mandate COVID-19 vaccinations for NHS staff. The Governments decision is subject to Parliamentary process. This will require further consultation and a Parliamentary vote to be passed into legislation.
As this role is within scope of the current legislation COVID19 vaccination status will remain part of our routine Occupational Health check.
Vaccination is the best way to protect yourself, your family, your colleagues and your patients from the virus. If youre still unsure, you can find lots of information on COVID-19 vaccines and the booking process on the NHS Website.
Job description
Job responsibilities
- Assist with the organisation and management of Haematology clinics, including bone marrow biopsies
- Assist within the Haematology blood clinics by undertaking phlebotomy
- Assist in the reception by greeting patients and visitors, orienting them around the department when required
- Ensure effective communication with all staff, patients, and relatives, maintaining confidentiality at all times and based on individual need
- Together with clinical colleagues, deliver person centred care to meet the assessed needs of patients and clients. Always gaining the patients consent before carrying out the care
- Act as a chaperone for patients when asked to do so, providing emotional support and ensuring safety, privacy and dignity at all times
- Ensure that all relevant information is relayed to nursing or midwifery staff in a timely manner
- Assist in routine clerical duties, such as receiving calls/messages and relaying messages in a timely and appropriate manner, collection of mail and use of electronic patient record system
- At the discretion of the Senior Sister/Charge Nurse participate in training to develop competence specific to the clinical area
- Take clinical specimens on the request of registered staff and send to the laboratory
- Receive, check and unpack deliveries to the unit and report on stock levels
As part of our continued response to COVID19 the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (the 2014 Regulations) was updated and approved by Parliament. This meant that full COVID19 vaccination would become a condition of employment in all NHS roles which have face-to-face contact with patients and service users from1 April 2022unless exempt.
The Government subsequently announced that, given the changes to the Omicron variant, they believe it is no longer proportionate to mandate COVID-19 vaccinations for NHS staff. The Governments decision is subject to Parliamentary process. This will require further consultation and a Parliamentary vote to be passed into legislation.
As this role is within scope of the current legislation COVID19 vaccination status will remain part of our routine Occupational Health check.
Vaccination is the best way to protect yourself, your family, your colleagues and your patients from the virus. If youre still unsure, you can find lots of information on COVID-19 vaccines and the booking process on the NHS Website.
Person Specification
Qualifications
Essential
- Evidence of Numeracy and literacy skills required to keep accurate records
Desirable
- Evidence of phlebotomy competence
Experience
Essential
- Experience of working in a team
Desirable
- Experience of working within a hospital setting
- Experience of working as a CSW or Phlebotomist
Knowledge
Essential
- Basic knowledge of and experience in the use of computers
Desirable
- Experience with using Viper, Mediviewer IPM and ICE
Personal Skills
Essential
- Clear verbal and written communication
- Able to form and maintain excellent professional relationships with all members of the multi professional team including staff from other wards or hospitals
- Responds appropriately to unexpected demands with politeness and consideration for patients and staff
Desirable
- Able to work flexibly to meet the demands of the role
Other
Essential
- Open/Reflective/Warm
- Reliable, Adaptable and Dependable
Person Specification
Qualifications
Essential
- Evidence of Numeracy and literacy skills required to keep accurate records
Desirable
- Evidence of phlebotomy competence
Experience
Essential
- Experience of working in a team
Desirable
- Experience of working within a hospital setting
- Experience of working as a CSW or Phlebotomist
Knowledge
Essential
- Basic knowledge of and experience in the use of computers
Desirable
- Experience with using Viper, Mediviewer IPM and ICE
Personal Skills
Essential
- Clear verbal and written communication
- Able to form and maintain excellent professional relationships with all members of the multi professional team including staff from other wards or hospitals
- Responds appropriately to unexpected demands with politeness and consideration for patients and staff
Desirable
- Able to work flexibly to meet the demands of the role
Other
Essential
- Open/Reflective/Warm
- Reliable, Adaptable and Dependable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
