General Porter (Bank)

Job description

Job responsibilities

To transfer all patients throughout the trust estate in a prompt, professional and efficient manner as requested using appropriate means of transport, using the portering management software TeleTracking.To collect, transport and dispose of waste materials including clinical waste from wards and theatres, following Trust guidelines on waste management at all times.The collection of specimens from wards/depts. and delivery to the laboratories in a prompt, professional and efficient manner using the portering management software TeleTracking training for which will be provided.The collection of blood products from the blood room and delivery to wards/depts. in a prompt, professional and efficient manner as per blood products transfusion training and procedures.To collect and transport patients from all areas of the site using a variety of wheeled equipment, e.g. wheelchairs, trollies, beds.The movement of deceased patients from the wards/depts. to the Mortuary in a prompt, professional and efficient manner always maintaining the respect and dignity of the patient.To carry the emergency Alertive/Allocate response device as a part of the trust cardiac arrest team that attends when a patient has a cardiac arrest and ensure that any equipment required by clinical colleagues is available where it is required as soon as possible and to offer any assistance needed to clinical colleagues.The movement of furniture and similar items around the trust.The delivery of clean linen and collection of dirty linen.The removal of waste furniture and electrical items for disposal.The safe delivery, storage, and correct segregation of full/empty medical gas cylinders.The movement of clinical equipment (such as pumps) to and from wards/departments as required in a prompt, professional and efficient manner.The movement of beds and mattresses as required to and from wards/departments and the bed store.The delivery of items from Stores to the various wards and departments when required.The delivery of drugs from Pharmacy to wards/depts. in a prompt, professional and efficient manner ensuring that all drug deliveries are handed to ward/dept. staff.The delivery of fluids from Pharmacy to wards/depts. in a prompt, professional and efficient manner.The collection and distribution of patient notes across site from health records and all wards/depts.The receipt, collection, delivery of incoming Trust mail from Royal Mail, couriers, and other distribution networks. The collection of mail from all Trust departments and dispatch of mail via Royal Mail, couriers, and other distribution networks.Report all damages to any infrastructure to the estates help desk.Report all door and alarm faults to the Security Manager.Always follow Trust policies and procedures.Use of telephones, pagers, radios, computers, touch screen devices as required for the role.Carry out all activities according to H&S risk assessments, including manual handling and lifting.Take part in the Trust annual PDR process.Ensure that all mandatory training is kept up to date.Any other duties designated as reasonable by the Head Porter, Charge Hand Porter or Deputy Operational Services Manager.

Person Specification

Qualifications

Essential

• Must have good comprehension of English language

Desirable

• NVQ Level 3
• English and Maths certification

Experience

Essential

• General customer services
• Manual handling
• Working as a part of a team and dealing with the public and patients in a polite and respectful manner

Desirable

• Portering experience in an NHS or similar environment
• Some knowledge of NHS working environments

Skills

Essential

• Good oral communication skills
• Good literacy and numeracy skills. Must be able to understand important instructions, both written and verbal.
• Able to work on own initiative as well as part of a team

Desirable

• Good interpersonal skills - dealing with mixture of staff, patients and visitors.

Knowledge

Essential

• Good basic level of IT. Must know how to operate the equipment i.e. radios, electronic tablets, iPhones, pagers, etc.
• Must be willing to learn how to use medical gas gauges, portering management software, in-house patient information systems
• Awareness of patient confidentiality

Desirable

• Awareness of Health and Safety
• Ability to navigate across Trust premises.

Values

Essential

• Must be able to understand and adhere to the Trust's principal values of compassion and respect for patients and staff
• Always willing to learn new skills

Desirable

• Respects colleagues and patients
• Recognises team goals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Christie NHS FT

Address

Portering - E00236

Manchester

M20 4BX

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)