Job summary
An exciting opportunity has arisen for a well-motivated individual to join us as a Support Secretary. You will join the established team to support the B4 medical secretaries and the Oncology Head and Neck Team
This is Part time Permanent position. It will be working 30hrs per week.
You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.
You will need to have experience of audiotyping and copy typing and ideally have worked within a healthcare environment with medical secretarial experience and knowledge of medical terminology.
When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.
When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.
Main duties of the job
- Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that office instructions are followed/ referred to the PA/Medical Secretary as appropriate.
- To carry out discharge process for patients who have been discharged from the service.
- Ensure accurate input of patient details when entering data on to information databases and Patient Administration System (Careflow), including routine use of case note tracking system.
- Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.
- Liaise with team members to ensure stationery stock is kept replenished.
- Closely liaise with Clinic Managers and PA/Medical Secretaries to ensure new patient referrals are registered on Careflow, triaged, and subsequently appointed in accordance with clinical instructions. Liaise with PA/Medical Secretary to ensure accurate booking of clinical appointments for both new and review patients.
- Liaise with internal and external departments to arrange clinical investigations and procedures.
About us
The Christie NHS Foundation Trust is one of the largest cancer treatment centres in Europe, and an international leader in cancer research and development.
You will be working in a supportive and engaged team environment, with a management team who will enable you to broaden your experience and develop a wide range of skills.All flexible working arrangements will be considered, and applicants are invited to make informal contact should they wish to discuss the role and its remit further.
Job description
Job responsibilities
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Typing of clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system.
- Ensure accurate input of patient details when entering data on to information databases and patient administration system.
- Ensure accurate tracking in and out of notes and scanning of documents on to the patient administration system.
- Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
- Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.
- Provide data to the Information Department as required.
- Completion of diagnosis and staging proforma.
- Liaise with internal and external departments to arrange clinical investigations/procedures.
- Liaise with staff at all levels both internally and externally.
- Filing/scanning of correspondence and test results in to patient case notes and tracking in and out of patients notes from clinic.
- Contribute to the training of new members of staff within a given area as required.
ADDITIONAL REQUIREMENTS
- Follow risk management procedures at all times including the identification, assessment and management of risk within the division.
- To abide by all Trust policies and Procedures.
- To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.
This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.
Job description
Job responsibilities
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Typing of clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system.
- Ensure accurate input of patient details when entering data on to information databases and patient administration system.
- Ensure accurate tracking in and out of notes and scanning of documents on to the patient administration system.
- Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
- Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.
- Provide data to the Information Department as required.
- Completion of diagnosis and staging proforma.
- Liaise with internal and external departments to arrange clinical investigations/procedures.
- Liaise with staff at all levels both internally and externally.
- Filing/scanning of correspondence and test results in to patient case notes and tracking in and out of patients notes from clinic.
- Contribute to the training of new members of staff within a given area as required.
ADDITIONAL REQUIREMENTS
- Follow risk management procedures at all times including the identification, assessment and management of risk within the division.
- To abide by all Trust policies and Procedures.
- To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.
This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.
Person Specification
Qualifications
Essential
- Attained a comprehensive Secondary education.
Desirable
- Undertaking or achieved AMSPAR Full Diploma or equivalent qualifications
Experience
Essential
- Previous clerical and /or secretarial experience
Desirable
- Previous secretarial experience in Oncology
Skills
Essential
- Audio and copy typing
- Knowledge of medical terminology
- RSA/OCR stage II or equivalent experience
- The ability to manage workload and prioritise competing tasks effectively
Desirable
- Careflow experience
- Microsoft Office (Outlook, Word, Excel)
- AMSPAR/BSMS Medical Secretary qualification
- RSA/OCR Stage III
Knowledge
Essential
- Excellent communication skills
- Ability to produce accurate, well-presented work to a high standard
- Ability to work as part of a team and to work on own initiative
- Willingness to provide cover across different chambers within the department
- Organisational abilities to work to tight deadlines
- Ability to use own initiative
- Ability to work under pressure
Values
Essential
- Ability to demonstrate the organisational values and behaviour including: Act with Kindness Connect with People Make a Difference
Other
Essential
- Ability to work as part of a team
- Ability to work on own and to use initiative
- Excellent interpersonal skills
- Flexible and pro-active approach
- Self-motivated and Enthusiastic
Person Specification
Qualifications
Essential
- Attained a comprehensive Secondary education.
Desirable
- Undertaking or achieved AMSPAR Full Diploma or equivalent qualifications
Experience
Essential
- Previous clerical and /or secretarial experience
Desirable
- Previous secretarial experience in Oncology
Skills
Essential
- Audio and copy typing
- Knowledge of medical terminology
- RSA/OCR stage II or equivalent experience
- The ability to manage workload and prioritise competing tasks effectively
Desirable
- Careflow experience
- Microsoft Office (Outlook, Word, Excel)
- AMSPAR/BSMS Medical Secretary qualification
- RSA/OCR Stage III
Knowledge
Essential
- Excellent communication skills
- Ability to produce accurate, well-presented work to a high standard
- Ability to work as part of a team and to work on own initiative
- Willingness to provide cover across different chambers within the department
- Organisational abilities to work to tight deadlines
- Ability to use own initiative
- Ability to work under pressure
Values
Essential
- Ability to demonstrate the organisational values and behaviour including: Act with Kindness Connect with People Make a Difference
Other
Essential
- Ability to work as part of a team
- Ability to work on own and to use initiative
- Excellent interpersonal skills
- Flexible and pro-active approach
- Self-motivated and Enthusiastic
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
