Job summary
An exciting opportunity is available to join our Clinical Engineering team as a Medical Device Training Assistant Band 4. The Clinical Engineering team are responsible for the training, maintenance, repair and management of a wide range of medical devices across The Christie NHS Foundation Trust.
As part of the team, your role and the work you do will contribute to the training and training record keeping of the staff across the Trust and consequently safe treatment of our patients. You will help to maintain a high quality and efficient medical devices training service to our staff.
Working hours are 37.5 per week. You will be required to work, when necessary, in other Engineering depts within The Christie
The Christie operates a family friendly and flexible working polices
Main duties of the job
The successful candidate will be dedicated, flexible, well-organised and possess excellent verbal and written communication skills. Previous experience in an administration role, ideally within healthcare or public sector setting is essential.
You will assist our Medical Device Training Lead with a range of day-to-day administration and support. This will include the administration of the training records, documentation and medical device competencies in line with our medical devices quality system. You will be confident liaising with a wide range of stakeholders across the trust and external providers in relation to the administration of our medical devices. The role includes assisting with the administration of training record keeping on the e-Quip training system, assisting with the development and maintenance of the medical devices quality system, and organising on-site training of medical devices with manufacturers.
You will be working within a multidisciplinary department, where patient safety is at the heart of everything we do and therefore conscientiousness and attention to details are key skills within the team.
You will be based at the main Christie site (Withington). Our team of engineers are split between a number of workshops at the Withington site, and our satellite departments throughout Greater Manchester.
This is a rewarding role within a department that contributes to the safe and efficient treatment of our patients.
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
The tasks listed will be carried out with a degree of autonomy, individual responsibility and personal accountability, unless otherwise stated. Support and advice in all areas will be available from the line manager and other engineers in the department.
All duties will be carried out in accordance with NHS guidelines and departmental Quality Assurance (QA) systems and policies to ensure that the service is maintained in an accurate and correctly functioning manner for the safety and benefit of all users and patients.
Offer cross-functional administrative support within Clinical and Radiotherapy Engineering to ensure continuity, including during annual leave or sickness absences.
General
- Act in a supervisory role for Administration staff within the Engineering group.
- Will manage/take minutes from meetings in Engineering group.
- Book/manage training courses and associated documentation and travel.
- Updating and checking QS is up to date on reviews.
- Manage group/departmental meetings.
- Updating documentation as requested.
Medical Devices Training
- Assist with the integration of new virtual devices into the e-Quip system.
- Contribute to the creation and ongoing maintenance of Hive stubs for the Medical Devices Training QS system.
- Provide support in tracking and managing documents within the Medical Devices Training QS system.
- Assist in administrative tasks for the Medical Devices Hive page.
- Assist in ensuring compliance with the requirements of the MHRA and CQC for Medical Devices Training.
- Assist in maintaining the medical devices training repository, ensuring that competency documentation is up to date.
- Arrange and coordinate manufacturer training for specific devices when required, particularly when departments are unable to organise training independently.
- Serve as a primary point of contact for medical device-related inquiries, escalating issues to the appropriate team members as necessary.
- Collaborate with the MDSO and Medical Devices Training Lead to ensure adherence to the Medical Devices Training Policy.
- Support the Medical Devices Training Lead in delivering training and producing KPI compliance dashboards
Equipment Coordination
- Monitor and liaise with contractors over managed service contracts to ensure their service commitments are accurately and acceptably performed and recorded within the quality system.
- Perform audits when required within The Trust.
- Respond appropriately and in accordance with the urgency, of requests for medical equipment information ensuring that the equipment management database is updated with timely and accurate information.
- Monitor equipment movement, updating the equipment management database using information obtained from the requestor(s).
- Liaise with other departments/divisions to provide a coordinated approach for any services required e.g. Estates, Clinical Engineering, other CMPE departments.
- Maintain close liaison with the TSG Team Leaders across all sites in the day-to-day running of the department, advising of any deficiencies or problems encountered within the equipment management system.
- Facilitate the ordering, booking in, stock control and audit of spare parts and consumables within the departmental stock system.
- Ensure that equipment returned for maintenance has been physically labelled or electronically recorded on the equipment management database with all available information.
- May be required to travel to satellite services provided by the Trust.
- Work closely with the Administration staff in the Engineering group, and cover as necessary.
Risk Management and Governance
- Assist in reporting and investigation of equipment based clinical incidents/ near misses.
- Carry out all duties in accordance with the Health and Safety at Work Act, relevant statutory regulations, approved codes of conduct and local rules.
- Ensure that appropriate Personal Protective Equipment (PPE) and other risk control measures, e.g. decontamination of equipment to minimise cross-infection risks to staff and patients, are used, reporting any deficiencies noted to Technical Services Team Leaders
- Demonstrate and encourage good health, safety and security practices in the workplace.
Quality and Performance
- Participate in the maintenance of the Departmental ISO 9000 Quality System.
- Comment upon beneficial changes to own working practices and departmental policies/procedures.
- Plan and prioritise own work under the direction of the line manager.
Finance
- Contribute to the efficient use of physical, staffing and financial resources.
Data Management
- Ensure the equipment management database is updated with timely and accurate details. Where necessary, contact other employees within the trust to obtain any required or missing information.
- Maintain an electronic record of all requests by entering them onto the equipment management database recording any relevant information or issues arising.
- Create a audit report showing training compliance for staff and equipment.
Staff Recruitment, Training and Development
- Attend mandatory training and other appropriate training sessions as and when required.
- Develop new knowledge and competences in line with departmental requirements.
- Demonstrate own duties to less experienced employees.
- Provide training and guidance to users of the training database.
Other
The job description indicates the duties and responsibilities that are appropriate to meet the present needs of the service. Since these needs may change, as may the resources of staff and material available, it is necessary to recognise that the employee must be willing to undertake other and/or different duties that may, after discussion, be assigned by the Head of Engineering or nominated Deputy.
Demonstrate the agreed set of values and accountable for own attitude and behaviour
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
The tasks listed will be carried out with a degree of autonomy, individual responsibility and personal accountability, unless otherwise stated. Support and advice in all areas will be available from the line manager and other engineers in the department.
All duties will be carried out in accordance with NHS guidelines and departmental Quality Assurance (QA) systems and policies to ensure that the service is maintained in an accurate and correctly functioning manner for the safety and benefit of all users and patients.
Offer cross-functional administrative support within Clinical and Radiotherapy Engineering to ensure continuity, including during annual leave or sickness absences.
General
- Act in a supervisory role for Administration staff within the Engineering group.
- Will manage/take minutes from meetings in Engineering group.
- Book/manage training courses and associated documentation and travel.
- Updating and checking QS is up to date on reviews.
- Manage group/departmental meetings.
- Updating documentation as requested.
Medical Devices Training
- Assist with the integration of new virtual devices into the e-Quip system.
- Contribute to the creation and ongoing maintenance of Hive stubs for the Medical Devices Training QS system.
- Provide support in tracking and managing documents within the Medical Devices Training QS system.
- Assist in administrative tasks for the Medical Devices Hive page.
- Assist in ensuring compliance with the requirements of the MHRA and CQC for Medical Devices Training.
- Assist in maintaining the medical devices training repository, ensuring that competency documentation is up to date.
- Arrange and coordinate manufacturer training for specific devices when required, particularly when departments are unable to organise training independently.
- Serve as a primary point of contact for medical device-related inquiries, escalating issues to the appropriate team members as necessary.
- Collaborate with the MDSO and Medical Devices Training Lead to ensure adherence to the Medical Devices Training Policy.
- Support the Medical Devices Training Lead in delivering training and producing KPI compliance dashboards
Equipment Coordination
- Monitor and liaise with contractors over managed service contracts to ensure their service commitments are accurately and acceptably performed and recorded within the quality system.
- Perform audits when required within The Trust.
- Respond appropriately and in accordance with the urgency, of requests for medical equipment information ensuring that the equipment management database is updated with timely and accurate information.
- Monitor equipment movement, updating the equipment management database using information obtained from the requestor(s).
- Liaise with other departments/divisions to provide a coordinated approach for any services required e.g. Estates, Clinical Engineering, other CMPE departments.
- Maintain close liaison with the TSG Team Leaders across all sites in the day-to-day running of the department, advising of any deficiencies or problems encountered within the equipment management system.
- Facilitate the ordering, booking in, stock control and audit of spare parts and consumables within the departmental stock system.
- Ensure that equipment returned for maintenance has been physically labelled or electronically recorded on the equipment management database with all available information.
- May be required to travel to satellite services provided by the Trust.
- Work closely with the Administration staff in the Engineering group, and cover as necessary.
Risk Management and Governance
- Assist in reporting and investigation of equipment based clinical incidents/ near misses.
- Carry out all duties in accordance with the Health and Safety at Work Act, relevant statutory regulations, approved codes of conduct and local rules.
- Ensure that appropriate Personal Protective Equipment (PPE) and other risk control measures, e.g. decontamination of equipment to minimise cross-infection risks to staff and patients, are used, reporting any deficiencies noted to Technical Services Team Leaders
- Demonstrate and encourage good health, safety and security practices in the workplace.
Quality and Performance
- Participate in the maintenance of the Departmental ISO 9000 Quality System.
- Comment upon beneficial changes to own working practices and departmental policies/procedures.
- Plan and prioritise own work under the direction of the line manager.
Finance
- Contribute to the efficient use of physical, staffing and financial resources.
Data Management
- Ensure the equipment management database is updated with timely and accurate details. Where necessary, contact other employees within the trust to obtain any required or missing information.
- Maintain an electronic record of all requests by entering them onto the equipment management database recording any relevant information or issues arising.
- Create a audit report showing training compliance for staff and equipment.
Staff Recruitment, Training and Development
- Attend mandatory training and other appropriate training sessions as and when required.
- Develop new knowledge and competences in line with departmental requirements.
- Demonstrate own duties to less experienced employees.
- Provide training and guidance to users of the training database.
Other
The job description indicates the duties and responsibilities that are appropriate to meet the present needs of the service. Since these needs may change, as may the resources of staff and material available, it is necessary to recognise that the employee must be willing to undertake other and/or different duties that may, after discussion, be assigned by the Head of Engineering or nominated Deputy.
Demonstrate the agreed set of values and accountable for own attitude and behaviour
Person Specification
Qualifications
Essential
- An NVQ level 3 or equivalent Qualification in a relevant administration role
- GCSE Grade C or above in English and Maths (or equivalent).
Desirable
- A Levels or NVQ Level 4
- IT skills qualification
Experience
Essential
- Experience of managing own workload and working under own initiative to prioritise tasks.
- Experience in an administration role, ideally within a healthcare or public sector setting.
- Experience in administration.
Desirable
- Previous experience of working with a quality or patient safety team.
- Experience of stock level control.
- Experience in change management, quality improvement or projects.
- Previous audit experience within a Healthcare setting.
Skills
Essential
- Good verbal and written communication skills.
- Computer Literate with a knowledge of Word, Excel, Outlook and database programmes.
- Good communication and organisational skills.
- Able to act as a role model in a supervisory role.
- An ability to work independently and make informed decisions.
- Able to respond to requests and prioritise own workload.
- Producing reports in a timely manner.
Desirable
- Excellent interpersonal skills with an ability to communicate and build relationships with a diverse range of colleagues.
- Strong organisation and time management skills.
- Ability to learn new skills and adapt to changes in service requirements.
- Attention to detail and accuracy to produce high quality work.
Knowledge
Essential
- An awareness of Quality Systems.
- Basic understanding of Medical Devices and associated legislation.
Desirable
- Knowledge of ISO 9000 accredited Quality Management Systems.
- Knowledge of medical equipment management systems.
- Knowledge of Medical Equipment regulatory bodies & management practises
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Other
Essential
- May be required to work flexibly
- Capable of working in clinical areas, which may include proximity to distressing patient situations, where sympathy, tact and discretion are to be maintained at all times.
- Eligible to work in the UK.
- Full driving license
Person Specification
Qualifications
Essential
- An NVQ level 3 or equivalent Qualification in a relevant administration role
- GCSE Grade C or above in English and Maths (or equivalent).
Desirable
- A Levels or NVQ Level 4
- IT skills qualification
Experience
Essential
- Experience of managing own workload and working under own initiative to prioritise tasks.
- Experience in an administration role, ideally within a healthcare or public sector setting.
- Experience in administration.
Desirable
- Previous experience of working with a quality or patient safety team.
- Experience of stock level control.
- Experience in change management, quality improvement or projects.
- Previous audit experience within a Healthcare setting.
Skills
Essential
- Good verbal and written communication skills.
- Computer Literate with a knowledge of Word, Excel, Outlook and database programmes.
- Good communication and organisational skills.
- Able to act as a role model in a supervisory role.
- An ability to work independently and make informed decisions.
- Able to respond to requests and prioritise own workload.
- Producing reports in a timely manner.
Desirable
- Excellent interpersonal skills with an ability to communicate and build relationships with a diverse range of colleagues.
- Strong organisation and time management skills.
- Ability to learn new skills and adapt to changes in service requirements.
- Attention to detail and accuracy to produce high quality work.
Knowledge
Essential
- An awareness of Quality Systems.
- Basic understanding of Medical Devices and associated legislation.
Desirable
- Knowledge of ISO 9000 accredited Quality Management Systems.
- Knowledge of medical equipment management systems.
- Knowledge of Medical Equipment regulatory bodies & management practises
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Other
Essential
- May be required to work flexibly
- Capable of working in clinical areas, which may include proximity to distressing patient situations, where sympathy, tact and discretion are to be maintained at all times.
- Eligible to work in the UK.
- Full driving license
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
